体验不错
对于商家和友好 使用起来很方便
对微小商家不友好
想知道个人怎么才能把京东商铺做成功
无法售后
手机端连客户售后订单都无法查看，也不能代申请售后，耽误客户时间，引起不满情绪
太麻烦了，老弹出来
好不好我说了算啊
京东自动介入退换，不管商品是否影响二次销售，很不合理
京东自动介入退换，不管商品是否影响二次销售，很不合理
Free
About
This is a mobile management platform for JD.com merchants, offering a one-stop solution for various business needs. It integrates with JD.com and third-party services to provide tools for product and order management, marketing, and business intelligence.
✓Shop key information reminders
✓Quick access to common operations
✓Instant notifications for products, orders, and announcements
✓Unified multi-terminal messaging for buyer communication
✓Daily shop health reports
✓Real-time traffic and sales trend queries
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What's New in 京麦
6.62.0
August 19, 2026
【商品】新增货源平台开通代扣协议，更丝滑完成一件代发； 【售后】自营售后直通车支持供应商审核线下补发； 【咚咚】优化POP商家拉黑规则，并支持查看拉黑记录； 【咚咚】新增因客服发生不当消息触发风控的“违规消息发送失败”弹窗展示； 【咚咚】支持客户在选择问题未解决后，接待跳转至二线客服组； 【系统】解决一些已知系统问题。
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FAQ
What does the 京麦 app do?
The 京麦 app is a mobile management platform for JD.com merchants. It provides a one-stop solution for managing your online store, integrating with JD.com and third-party services to offer tools for product and order management, marketing, and business intelligence.
What are the key features of 京麦?
Key features include a workbench for shop information reminders and quick access to common operations, a message center for instant notifications and unified communication with buyers, and shop data tools for daily health reports and sales trend queries.
Is 京麦 free to use?
Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.
Who is the target audience for 京麦?
The app is intended for all merchants who sell on JD.com. It serves as a convenient mobile tool for them to manage their businesses on the go.
How can I get support if I have issues with 京麦?
If you encounter any problems while using the app, you can contact the support team via email at jingmai@jd.com. They are available to assist you with any questions or issues you may have.
