IDGuru® - INNGuru Suite
INNGuru
About
This mobile application allows hotel staff to quickly and securely capture identification documents and report room damage using a mobile device. It integrates with an on-premises desktop application for seamless data processing and storage, ideal for hospitality businesses.
What's New in IDGuru®
2.10.5
February 24, 2026
FAQ
Does IDGuru require a subscription?
Yes, an active IDGuru desktop app subscription is required to use this mobile application. The mobile app itself is free to download and use with a valid subscription.
What types of identification can IDGuru scan?
IDGuru can scan government-issued IDs, driver's licenses, and passports. It captures clear and accurate images directly from your phone camera.
How does IDGuru handle data security?
IDGuru operates within the hotel's internal network, ensuring privacy and compliance with data protection standards. Captured data and images are transmitted securely to the IDGuru server.
Can IDGuru be used offline?
Yes, IDGuru is offline friendly and operates within the hotel's internal network. This ensures that data capture and processing can occur even without an external internet connection.
Is IDGuru suitable for reporting guest damage?
Yes, IDGuru includes a feature for room damage reporting. Housekeepers can easily capture photos of any room damage caused by guests for proper documentation.
What devices does IDGuru support?
IDGuru is available for iPhone, iPad, and iPod devices. It is designed for mobile use within hospitality environments.
How often is IDGuru updated?
The latest version of IDGuru is 2.10.5, and it was last updated on February 24, 2026. Updates ensure the app remains functional and secure.
What is the age rating for IDGuru?
IDGuru has an age rating of 4+. This indicates it is suitable for a wide range of users, including younger staff members in hospitality settings.