Idol Company User Reviews

Name: Idol Company
Rating: 4.4 (254 reviews)

Idol Company

Larks Holding Hong Kong Limited

🎮 Games

🃏 Card

🏰 Strategy

Customer Experience

Positive experience27.3% of reviews

Neutral6.8% of reviews

Negative experience65.9% of reviews

~ Based on 44 written reviews from the US App Store.

Is Idol Company Safe?

Idol Company appears safe based on user ratings. AppsHunter Safety Score for Idol Company is 87/100.

This assessment is based on 254 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.8% of ratings point to a safe experience

4.3% of ratings suggest some concerns

9.8% of ratings point to a risky experience

~ Based on 254 App Store ratings for Idol Company.

Is Idol Company Legit?

Idol Company appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Idol Company is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

DO NOT DOWNLOAD

The developers of this game care about one thing and one thing only - themselves. The game glitches repeatedly. It lags and causes issues to the players. When glitches occur that cost players significant assets, the developers response is “send us a video of what happened”. Who records every minute of every game that they play? No meaningful compensation is ever offered and no meaningful consideration of rectifying the issues. The same issues have existed for the last year. The only reason I still play is because of the friends that I have made. Don’t start playing it and you will save yourself considerable heartache and frustration

UPDATE: Since my original post, the developers have introduced BOT customer service that closes out complaints without any action if you don’t confirm 3 times what your feedback is. In addition, instead of fixing glitches, they change game displays and set ups that look ridiculous and introduce spelling errors that previously did not exist. Guys - fix the issues. Don’t make changes that are gross and create more issues

ANOTHER UPDATE: The developers continue to make unnecessary changes that introduce numerous bugs and glitches. The game freezing has increased and the frustration levels match it. Rapidly losing interest now with the pathetic nature of response. Obviously they don’t do any offline testing before subjecting the users to another raft of issues rather than improvements.

Peking Crispy Duck

13 days ago

Response from developer

Hi Peking Crispy Duck! We're sorry about the repeated glitches and lag affecting your experience. We understand how frustrating unresolved issues can be and truly value your feedback. Please reach out so we can look into this. For questions or suggestions, contact us via the in-game support button or join our Discord: https://discord.com/invite/topgirl.

Bug

Since yesterday cd recordings aren’t working properly or grammy please update the app game

gamesaboggie

14 days ago

Response from developer

Hi gamesaboggie! We're sorry to hear the latest update affected your concert and stadium rally rewards. We understand how frustrating that can be. If you have any questions or suggestions, please contact us via the in-game support button or join our Discord: https://discord.com/invite/topgirl.

I think I might be done playing this game

I’ve been trying to hold out until after a certain event because I’ve been stockpiling resources to try to win the lead up competition to the event but the game seems to be forcing my hand.

I’ve been playing for a while now and the game has gotten steadily worse. There are so many glitches and issues that never get fixed and each update makes them worse and adds new ones. The fact that nearly all updates are done through the loading screen of the game and not the App Store means that my current situation where the loading screen doesn’t even open properly makes it so I can’t update the game with whatever “fixes” they come up with when people can’t log in.

Additionally, the game downloads 40+ Megabytes of data (sometimes close to 300) on the loading screen nearly every time you start the game. It’s not every single time but it’s something like 90%. That should not be necessary. An update through the App Store every few weeks makes some semblance of sense but every day or multiple times a day is crazy.

Customer service is entirely through the loading screen and in game as well so there’s no way to contact them when these issues arise, which is frequently. Not that it matters because customer service never helps with anything and every time I’ve reached out for something they give a non reply response and immediately close the ticket without waiting even five minutes for you to respond. They also don’t know the game at all. You mention a feature to ask a question and they have no idea what you’re talking about. It’s so pointless.

I think I know why the game is in the condition it is but I keep hoping I’m wrong and even if I’m right there’s so much that’s not even bare minimum quality. It’s so bad, especially the “improvements” that supposedly make gameplay better. They actually make it worse.

I haven’t deleted it yet but I can’t access anything and if I try any fixes myself I’m pretty sure I’m going to lose all my resources, levels, girls, everything and I’m going to miss out on the rewards I wanted to get for an event that’s been going. All of that means I’m pretty sure I’m done for good if I can’t get in for another day or so.

Guchman101

14 days ago

Too many bugs, support”s no help, devs don’t listen to feedback, inflexible

Lack of support and devs don’t take constructive feedback.Too many bugs, updates slow game down and freeze game play.

FrustratedNBugs

18 days ago

Es gibt für Programmierer noch viel zu tun.

Design ändert sich ständig aber nicht unbedingt zum Besseren. Viel zu viel Bewegung auf dem Bildschirm. Sollte mittels Schalter reduziert werden können. Sounds sollten auch optional an und ausgeschaltet werden. Töne bräuchte es nicht, Gesprochenes und Gesungenes schon. Dann halt lieber ganz stumm. Sonst ist es fesselnd. Man muss nur immer genau berücksichtigen, welche Addons wirklich etwas bringen.

inmat

a month ago

Response from developer

Sehr geehrter CEO, vielen Dank für Ihre Unterstützung. Wir haben Ihre Angaben sorgfältig erfasst. Bei Fragen oder Anregungen kontaktieren Sie uns bitte über den Kundenservice-Button im Spiel oder treten Sie unserer Discord-Gruppe unter https://discord.com/invite/topgirl bei.

Avoid this game at all

This game will bleed your wallet dry, the developers milk for every last penny they can. Player focus and optimisation? Non-existent. Every single update makes the thing even lagier, and running it smoothly on a flagship phone is an absolute nightmare, whether you’re on iOS or Android. Complete rubbish.

ToroTaurus

a month ago

Response from developer

Dear CEO, we are very sorry for the unpleasant experience. If you have any questions or suggestions, please contact us through the in-game customer service button or join our Discord group at https://discord.com/invite/topgirl.

Three Names, One Broken Game = Trash

I've played this game for nearly two years, so these criticisms come from long-term experience, not one bad day. On Google Play it's called Top Girl. On the Apple App Store it's called Idol Company. Inside its own support system it's called Apex Girl. Even the listed company names differ depending on where you look. That confusion perfectly reflects the rest of the experience. The developers consistently prioritize new sales, VIP features, and paid content over fixing long-standing issues. Core mechanics remain poorly documented and often contradict what players actually see in-game. Parking War is a perfect example. I'm Level 82 and have lost to players in the 50s despite appearing to have stronger artists or higher visible statistics. Player level alone clearly does not determine the outcome, yet the game never explains how artist levels, skills, vehicles, collectibles, fan genes, blueprints, HQ bonuses, attack bonuses, reductions, and other modifiers are actually weighted. After a loss, the only explanation is, "Improve your Artists' abilities," which tells players nothing about what actually determined the battle. The same lineup can display dramatically different power values on different screens with no explanation of which value is actually used in battle. The game also sells HQ skins with Artist Sing, Artist Dance, and Artist Manage bonuses, yet neither the game nor customer support can clearly explain what those bonuses actually do, how they're calculated, whether they stack, or which skills are more valuable. Players are expected to spend money on systems that even support cannot explain. The lack of quality control extends throughout the game. Events display "Event does not exist." Mini-games end incorrectly. The iOS support chat frequently leaves black bars and blank screens. The game literally ships with text like "Breathtakin" instead of "Breathtaking." These are basic quality assurance issues that should never make it into a production release. Customer support has been equally disappointing. I submitted detailed reports with screenshots, reproducible examples, and clear explanations. The responses were generic, repetitive, and eventually stopped altogether. Despite claiming my reports had been submitted, support provided no case number, no meaningful follow-up, and no response after my latest report. Meanwhile, the App Store is full of public replies saying they value feedback, but my documented issues remain unresolved. After nearly two years, the pattern is obvious: monetization receives immediate attention, while bugs, documentation, transparency, quality control, and meaningful customer support are consistently neglected. Long-term players deserve far better than this. Even the App Store's "App Support" link leads to a generic Larks Holding corporate website rather than a game-specific support page. The site contains generic marketing about developing strategy games but doesn't clearly identify Top Girl, Idol Company, or Apex Girl, nor does it provide an obvious support portal, bug tracker, or player knowledge base. Players are instead left searching through the website and legal documents just to find an email address.

Update August 8th 2026 in reply to the developer “reply”:

After nearly two years of playing, the developer publicly acknowledged my complaints about inconsistent naming, unclear mechanics, unresolved bugs, and poor support. That acknowledgment is appreciated, but the response itself demonstrates the problem: I was told to use in-game support, which I have already used extensively without meaningful resolution.

I then tried Apple’s “contact developer” link and was taken to Larks Holding’s privacy-policy page instead of a useful escalation channel. The “update your review” link also failed to take me somewhere I could actually update the review. I had to open the App Store, search for “Idol Company” and then click Edit Review just so I could paste this update manually.

At this point, the issue is not a lack of screenshots, explanations, or attempts to contact support. The issue is that documented problems keep being redirected instead of resolved.

I have played long enough to know the difference between a minor bug and a persistent support/mechanics problem. I am happy to revise this review when the underlying issues are actually fixed or substantively addressed. A public apology followed by another referral into the same ineffective support loop is not a resolution.

The PUA Switch

a month ago

Response from developer

Dear The PUA Switch, thank you for your feedback after nearly two years of playing. We sincerely apologize for the frustrating experience with inconsistent naming, unclear mechanics, bugs, and the support loop. Your concerns are valid and we take them seriously. Please reach us via the in-game support button or join our Discord: https://discord.com/invite/topgirl

Good game, very bad support

I’ve spent over $150 in this game, so this isn’t a one-time complaint. Server vs Server is a normal recurring phase where you’re sent to another server for a few hours to capture towers — it’s a core part of the game, not some rare edge case. While in that phase, I purchased an event pack ($9.99 / 999 CEO points). The pack itself delivered fine — but it generated no cheers and no recharge credit toward the event I bought it for, because purchases made during Server vs Server apparently don’t count toward your home server’s events. This is never disclosed anywhere in the shop, the event rules, or the purchase flow — despite Server vs Server being something every player goes through regularly.
Because the credit never arrived, I missed the entire bidding window for a time-limited event tied to that purchase — a loss that can’t be undone.
Support took close to a week to respond. The first “verification” I received misidentified the item I’d purchased entirely. After I pushed back with evidence, they eventually confirmed the Server vs Server exclusion is standard behavior — then refused any compensation, calling it normal procedure.
If you play through Server vs Server, know that your purchases may silently not count toward the events you’re buying them for, and the company will not make it right when that happens.

Ironman489

2 months ago

Response from developer

Hi Ironman489, sorry for the frustrating experience. We understand your concern about purchases during Server vs Server not counting toward home server events — this should be more clearly communicated in the shop and event rules. We apologize for the inconvenience. For questions or suggestions, contact us via the in-game support button or join our Discord: https://discord.com/invite/topgirl.

.

i hate the new style

elylyyyyy

3 months ago

Response from developer

Hi elylyyyyy! Thanks for sharing your thoughts. We're sorry to hear the new style isn't to your liking — your feedback means a lot to us. If you have any questions or suggestions, please contact us via the in-game support button or join our Discord: https://discord.com/invite/topgirl.

Just don’t

Do not bother downloading this app. Just a the worst experience of all time. A big scam. Not worth it at all

justinetrey

3 months ago

Updates that destroy the game

This used to be a somewhat fun game. The latest update has killed it. FTP are done. This has become a money grab by the developers. Unless they reverse course on this update, Im leaving this game and I don’t recommend anyone downloading it.

KevyKeviKev

3 months ago

Response from developer

Hi KevyKeviKev! We're sorry to hear the latest update has impacted your experience. We understand your frustration and appreciate you sharing your honest feedback. If you have any questions or suggestions, please contact us via the in-game support button or join our Discord: https://discord.com/invite/topgirl.

Rubbish

Since the latest update today you have taken away diamonds and assets away from concerts and stadium rallies congratulations on losing a lot of players terrible update

gamesaboggie

3 months ago

Not worth it

This game use to be brilliant, but with every update the devs are killing it. It use to be equally balanced for p2w and f2p but with their newest update of removing the in game diamonds rewards for concerts and rallies , their core buying system, by “optimizing” which has done the opposite, many players are going to leave I already know of 4 friends planing on leaving if it remains this way as it makes it impossible to do anything and makes coming onto the game pointless. Shame really,, and I hope the game devs do something about it before it’s too late

KaMii

3 months ago

Response from developer

Hi KaMii! Thank you for your honest feedback. We hear your concerns about the diamond rewards changes — your experience matters to us. We'll pass your feedback to the development team. For questions or suggestions, contact us via the in-game support button or join our Discord: https://discord.com/invite/topgirl.

Just Fun!

As a K-pop fan it's a lot of fun!

MagNOLA21

4 months ago

Response from developer

Thanks for the love, MagNOLA21! We're so happy the game resonates with your K-pop passion. Hope you keep having a blast! If you have any questions or suggestions, please contact us via the in-game support button or join our Discord: https://discord.com/invite/topgirl.

운영진은 돈만 밝힌다

무과금으론 절대 할수 없고 중국게임이며, 한국에서만 아이템 금액이 더 비싸다.
오류가 매일 있으며 업데이트 하면 튕김현상이 매우 많다. 적절한 응대도 매우 느리며, 답변도 메뉴얼대로 복붙해서 쓰는 성의없는 답변. 운영진끼리 커뮤니케이션이 안되며 해결이 거의 안된다고 보면 됨.
아이폰은 10분에 한번꼴로 튕김.
최악의 운영진과 최악의 오류가 심한 게임임. 비추천!

당첨의 신

4 months ago

Response from developer

안녕하세요! 불편한 경험을 드려 진심으로 사과드립니다. 오류 및 튕김 현상, 고객 응대에 대한 소중한 피드백 감사합니다. 더 나은 서비스를 위해 노력하겠습니다. 불편하신 점은 게임 내 고객센터 버튼 또는 Discord https://discord.com/invite/topgirl 를 통해 문의해 주세요.

밸런스 붕괴

이게임은 밸런스가 더이상 맞지않다. 여러분이 무과금이든 10만원을 지출하든 100만원을 지출하든 여러분은 수천만원을 지불한 사람들과 나란히 게임해야한다. 서로 적절한 밸런스끼리 매칭되는 것이 아닌 승자독식구조다. 적당히 게임에 금액을 지출하면 편해지고 즐거워져야하는데 이 게임은 더한 고래와 계속 맞붙는 것을 반복하게된다. 밸런스가 완전히 붕괴되었다

고객정보빼가지마

4 months ago

Response from developer

안녕하세요! 불편한 게임 경험에 대해 진심으로 사과드립니다. 밸런스 관련 소중한 의견 감사합니다. 게임은 모든 플레이어에게 공정하게 운영되도록 노력하고 있습니다. 더 자세한 의견은 아래를 통해 전달해 주시면 감사하겠습니다. 게임 내 고객센터 버튼을 통해 문의하시거나 Discord https://discord.com/invite/topgirl 로 연락해 주세요.

Do not recommend

Dev’s will not enforce their own TOS so what is the point of having them??????

Shifter1982

5 months ago

Response from developer

Hi Shifter1982! We're sorry to hear about your experience. We take our Terms of Service seriously and work to ensure fair enforcement for all players. If you've encountered an issue, please reach out so we can look into it. Contact us via the in-game support button or join our Discord: https://discord.com/invite/topgirl.

Good

즐겁게 개임하고 있어요.^^

Lp2199119

5 months ago

Response from developer

즐겁게 게임을 즐기고 계신다니 정말 기쁩니다! 앞으로도 즐거운 플레이 되세요. ^^ 궁금한 점이나 건의사항이 있으시면 게임 내 고객센터 버튼을 통해 문의하시거나 Discord https://discord.com/invite/topgirl 로 연락해 주세요.

Fesselnd…

Manche Events sind weniger interessant und manche verstehe ich noch nicht ganz aber insgesamt fesselt mich die App.

inmat

5 months ago

Um bom jogo

Jogo há quase 2anos gosto do jogo. A IA que controla a conversa com as meninas vive bugando e é cheia de limitações de tipo de conversa e muitas vezes as meninas se esquecem da história conversada obrigando a voltar e retroceder na relação, principalmente de namoro

Rodrigo Vieira Ribeiro

5 months ago

Response from developer

Olá Rodrigo! Obrigado pela fidelidade de quase 2 anos! Lamentamos os problemas com a IA — as falhas de memória prejudicam a experiência e seu feedback é muito valioso. Se tiver dúvidas ou sugestões, entre em contato pelo botão de suporte no jogo ou junte-se ao nosso Discord: https://discord.com/invite/topgirl.