Good game, very bad support
Because the credit never arrived, I missed the entire bidding window for a time-limited event tied to that purchase — a loss that can’t be undone.
Support took close to a week to respond. The first “verification” I received misidentified the item I’d purchased entirely. After I pushed back with evidence, they eventually confirmed the Server vs Server exclusion is standard behavior — then refused any compensation, calling it normal procedure.
If you play through Server vs Server, know that your purchases may silently not count toward the events you’re buying them for, and the company will not make it right when that happens.
Response from developer
Hi Ironman489, sorry for the frustrating experience. We understand your concern about purchases during Server vs Server not counting toward home server events — this should be more clearly communicated in the shop and event rules. We apologize for the inconvenience. For questions or suggestions, contact us via the in-game support button or join our Discord: https://discord.com/invite/topgirl.
.
Response from developer
Hi elylyyyyy! Thanks for sharing your thoughts. We're sorry to hear the new style isn't to your liking — your feedback means a lot to us. If you have any questions or suggestions, please contact us via the in-game support button or join our Discord: https://discord.com/invite/topgirl.
Just don’t
Updates that destroy the game
Response from developer
Hi KevyKeviKev! We're sorry to hear the latest update has impacted your experience. We understand your frustration and appreciate you sharing your honest feedback. If you have any questions or suggestions, please contact us via the in-game support button or join our Discord: https://discord.com/invite/topgirl.
