Good for beginner/intermediate users
Listening test problems
Response from developer
Hi Raiyan, thank you for your feedback, and sorry for the trouble! We haven’t had similar reports about listening audio, but we took yours seriously: we rechecked and tested all listening lessons and exercises on iOS, and every recording played correctly. We think the difference may come from how the app is organized. Listening in the app is a learning course, not a test, and it’s structured to help you prepare for the exam step by step: • Lessons teach strategies and question types, with audio examples inside each lesson. • Exercises are grouped by question type (Matching, Multiple Choice, Form Completion and more). Each exercise is a separate task with its own recording, so you can focus on one question type at a time. The next recording is in the next exercise in the list. If audio still doesn’t play in an exercise, please contact us through the App Support link on this page, and include your iPhone model and iOS version. We’ll look into it right away. Good luck with your IELTS preparation!
Paid premium subscription lost after reinstall
I’m posting this as a review because there is no customer support or help option within the app—only a feedback form, and I haven’t received a response. Please restore my Premium access or provide a way to contact support.
Response from developer
Sorry for the inconvenience. You should not need to subscribe again. Please open "Go To Premium" and tap Restore Purchases in the bottom-left corner of the Premium screen. If you’re using the same Apple Account that was used for the original purchase, your active Premium subscription should be restored. If you had an account in the app before reinstalling, please also make sure you’re signed in to the same account. Restoring purchases can reconnect the active subscription to the account you’re currently using. If Premium is still not restored, you can contact us through the "Developer Website" link on this App Store page. Please include the email/account you use in the app so we can investigate.
Best IELTS app for ios
Purchased didn’t sync
Response from developer
Sorry for the inconvenience. Please open the app, go to Settings Tab -> Premium, then tap Restore Purchases at the bottom of the screen. This should restore your Premium access if the purchase was made with the same Apple ID. After restoring, the purchase should be linked to the email used for app login and should sync with other devices where you’re logged in with the same email. If it still doesn’t work, please contact us through the app support option, and we’ll help you check it.
