Gets the job done
Great app. No issues
Oct 2026 update. Spanner icon on charts is annoying
Update Oct 2026
App appears to be more stable recently and no longer logs me out continuously.
Strange spanner icon on the charts is annoying and in the way. What is it for?
Update May 2026
Continues to log out every few minutes even if active. Often says Reconnecting streaming…
Update Apr 2026
Has been fairly stable but still logs me out on a random basis. Can stay logged in for hours sometimes and other times logs me out every few minutes. Afraid to enter a trade in case it logs me out at the wrong time.
Update Jan 2026
App is logging me out as soon as I go to another app and back again. Frustrating to use and not good when positions are open or watching market closely.
Issue of alerts still not resolved.
Update August 2025.
Still cant see the message when a market alert is available. If the icon shows a 1 then going to alerts shows nothing but gets rid of the number. Still, it’s only been 18 months since I first reported it - maybe I’m being impatient!
2024 I sometimes get an alert on the screen about a large rise or fall in a stock but it is not available in the app. The icon shows 1 alert but nothing is listed. If the message is long I only see the first part and can’t get to see the rest of it.
App appears to be more stable recently and no longer logs me out continuously.
Strange spanner icon on the charts is annoying and in the way. What is it for?
Update May 2026
Continues to log out every few minutes even if active. Often says Reconnecting streaming…
Update Apr 2026
Has been fairly stable but still logs me out on a random basis. Can stay logged in for hours sometimes and other times logs me out every few minutes. Afraid to enter a trade in case it logs me out at the wrong time.
Update Jan 2026
App is logging me out as soon as I go to another app and back again. Frustrating to use and not good when positions are open or watching market closely.
Issue of alerts still not resolved.
Update August 2025.
Still cant see the message when a market alert is available. If the icon shows a 1 then going to alerts shows nothing but gets rid of the number. Still, it’s only been 18 months since I first reported it - maybe I’m being impatient!
2024 I sometimes get an alert on the screen about a large rise or fall in a stock but it is not available in the app. The icon shows 1 alert but nothing is listed. If the message is long I only see the first part and can’t get to see the rest of it.
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Great app MUCH better than bank apps
I’ve been using this app for several years and overall I’ve been very happy with it.
A couple of improvements, I would suggest include:
- The ability to set ‘market order’ as a default for buying or selling stocks.
- In the spread betting section, I would like the option to set a GBP figure for stop loss, and for taking profits. That makes much more sense to my brain than a certain number of points for both scenarios.
- IG also needs to architect their systems better so that when a massive number of people log in during major downturns, they didn’t have enough server capacity on the backend. Cloud services from AWS, Google and Micropayments Azure means that there should never be an issue with logging in and taking advantage of markets when they are in meltdown.
A couple of improvements, I would suggest include:
- The ability to set ‘market order’ as a default for buying or selling stocks.
- In the spread betting section, I would like the option to set a GBP figure for stop loss, and for taking profits. That makes much more sense to my brain than a certain number of points for both scenarios.
- IG also needs to architect their systems better so that when a massive number of people log in during major downturns, they didn’t have enough server capacity on the backend. Cloud services from AWS, Google and Micropayments Azure means that there should never be an issue with logging in and taking advantage of markets when they are in meltdown.
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The Old Version is Back
This my friends is the best trading platform in the world.
When you need them they're gone
Fx commission almost highest in market, customer services non existent. App functionality crashes every now and again which is horrendous and no one to solve it. Beware
APP DOES NOT WORK
Unable to view share dealing account platform on app, no option to access holdings, I see other people are complaining also, sort this bug out quickly or you will lose a lot of customers, only way to view share holdings is by not using the app and signing in via website. People should not have to spend ages trying to get through to your help desk, just fix the problem, or reinstate the old app.
UPDATE:
App still does not work, given the run around by the so called “helpdesk”, more like “nohelpdesk”, after numerous emails giving info and screenshots, nothing achieved and no fix forthcoming, then was told my case was being closed and I would have to start again!! Not MY problem!!! I give up, App deleted
UPDATE:
App still does not work, given the run around by the so called “helpdesk”, more like “nohelpdesk”, after numerous emails giving info and screenshots, nothing achieved and no fix forthcoming, then was told my case was being closed and I would have to start again!! Not MY problem!!! I give up, App deleted
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Quote and deal removed
Lost the plot quote and deal removed in new app. You can’t place a deal on share dealing . Customer care waited 35 mins to speak to a monkey. Give up IG you have lost the plot
Poor service
Always poor service. They have no need to contact me or help because they never do.
Mess
As stupid as it gets.
iPad version no longer supported
After having my account “upgraded” this weekend, the only difference was that the Share Dealing part of the app didn’t function at all. After waiting several hours to talk to Customer Support, I was informed that “the iPad version of the app” is no longer supported and advised to use it via a browser on my iPad instead.
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Terrible platform
The graphics are fairly but the commission and ‘games’ are awful. Trade disappearing / screen freezes and hits ones stop loss immediately before one can react. IG is corrupt in my experience - no altruism.
早く直せ
iPad版が最悪。
アプデ入る度にバグが増え操作性も改悪される。
注文画面のチャートを少しでも左(過去)に動かすと前画面に戻される。
別アプリを開いた瞬間フリーズ、再読み込みもしない。
スピード注文にラグがある。
チャート上に謎のタスクバーがある。触っても意味なし
戻る←ボタンが消える。
注文画面から一覧に戻ると編集モードになっている
クソアプリの決定版
早く直せ
アプデ入る度にバグが増え操作性も改悪される。
注文画面のチャートを少しでも左(過去)に動かすと前画面に戻される。
別アプリを開いた瞬間フリーズ、再読み込みもしない。
スピード注文にラグがある。
チャート上に謎のタスクバーがある。触っても意味なし
戻る←ボタンが消える。
注文画面から一覧に戻ると編集モードになっている
クソアプリの決定版
早く直せ
iPad issue
Brilliant but currently broke. Since an upgrade in the summer the iPad version does not show my current positions so I can’t trade with this version. The iPhone version seems fine as does the Web version.
Trade and invest
Best app for trade and invest
Can’t change language in app
I’m English. I live in France. This doesn’t mean I speak or read French well. In the course of setting up my account it asks where you live. I answered France and now the app assumes I’m French. I cannot find a way to change it. Searching in app support gives no answer. Useless to me so deleting.
Still does not work since last app update
This app no longer works on my iPad Os 26.6.1 since the last update, when I open the app the only option displayed is “account,” markets,trades, explore are all missing.
Update doesn't work
The Sept 2026 update works on my iPhone but on my iPad I just get the 'accounts' page with no means of navigating beyond it. So I can't get to my investments.
So far three emails to their Helpdesk have gone unanswered.
So far three emails to their Helpdesk have gone unanswered.
IG
Excellent platform
Lost all functionality after update
After updating app I can no longer see individual investments or make trades!
New update is really bad
New updated app is worse than it used to be. The 24hrs shares are not showing up to date percentage after midnight. Some of them are frozen and not showing current price after market is closed. When making order of selling shares you can’t see how many shares you have. If this will be not resolved I’m moving to another broker.
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