Mess
As stupid as it gets.
iPad version no longer supported
After having my account “upgraded” this weekend, the only difference was that the Share Dealing part of the app didn’t function at all. After waiting several hours to talk to Customer Support, I was informed that “the iPad version of the app” is no longer supported and advised to use it via a browser on my iPad instead.
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Terrible platform
The graphics are fairly but the commission and ‘games’ are awful. Trade disappearing / screen freezes and hits ones stop loss immediately before one can react. IG is corrupt in my experience - no altruism.
iPad issue
Brilliant but currently broke. Since an upgrade in the summer the iPad version does not show my current positions so I can’t trade with this version. The iPhone version seems fine as does the Web version.
Trade and invest
Best app for trade and invest
Can’t change language in app
I’m English. I live in France. This doesn’t mean I speak or read French well. In the course of setting up my account it asks where you live. I answered France and now the app assumes I’m French. I cannot find a way to change it. Searching in app support gives no answer. Useless to me so deleting.
Still does not work since last app update
This app no longer works on my iPad Os 26.6.1 since the last update, when I open the app the only option displayed is “account,” markets,trades, explore are all missing.
Update doesn't work
The Sept 2026 update works on my iPhone but on my iPad I just get the 'accounts' page with no means of navigating beyond it. So I can't get to my investments.
So far three emails to their Helpdesk have gone unanswered.
So far three emails to their Helpdesk have gone unanswered.
IG
Excellent platform
Lost all functionality after update
After updating app I can no longer see individual investments or make trades!
New update is really bad
New updated app is worse than it used to be. The 24hrs shares are not showing up to date percentage after midnight. Some of them are frozen and not showing current price after market is closed. When making order of selling shares you can’t see how many shares you have. If this will be not resolved I’m moving to another broker.
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New Upgrade is Pants
The previous version of the App was pretty good. This new look version is not user friendly. Too many doors & the graphics are horrendous. Simply put it is not a child grade App designed specifically for pre-school children. I’m not using it if possible. My advice? Stick to using IG on your PC. Great company but terrible design team.
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Widgets not working
Any chance you can fix the widgets? Not showing any information. iOS 26.6.1
Buggy with no suppport
The app has been showing wildly inaccurate balances, and no ability to view active positions, for four days now. I contacted their pathetic excuse for 'customer support' about it days ago and have heard nothing from them (other than an auto-response saying they're busy).
I've deleted and re-installed the app several times and it has made no difference.
I've deleted and re-installed the app several times and it has made no difference.
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Latest update killed it
Version 10.3570 doesn't work on my iPads (ve 26.6.1).
Yes, I've tried reinstalling etc. and yes, I've tried contacting their helpdesk, but to no avail.
Yes, I've tried reinstalling etc. and yes, I've tried contacting their helpdesk, but to no avail.
Broken charts
The charts with IG no longer can show current position or orders. In fact the only place it is possible to see either is on the positions overview screen as an afterthought.
I have spent over a week trying to resolve this with tech, finally I was told this is an upgraded feature. Either that is rediculous or it was extremely insulting. I will be transferring out as soon as current loss is minimised.
I have spent over a week trying to resolve this with tech, finally I was told this is an upgraded feature. Either that is rediculous or it was extremely insulting. I will be transferring out as soon as current loss is minimised.
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Useless
Utterly useless since transition to new underlying platform. Missing positions and unable to trade.
Account suspended
Account suspended for no reason when only using the demo
Can’t see any of my average prices or watchlists?!
Wtf???
Open Positions disappearing
Only IG could mess up like this. Time to trigger my account at IC Markets