Poor rewards system
I appreciate the rewards after spending $100 You get one dollar off your next shop however this is a really floored and low reward system. Additionally constant inconvenience of having to login to the account takes too much time while I’m already at the checkout. I’ve installed this app as it’s absolutely deficient
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Requires mobile number
Mobile number required to create account = unacceptable
Account support without logging in.
App needs support for logging in. As no support contact details.
Nice
Good app the cash back system is really good
Doesn’t display receipts properly
App is great however it cuts off the dollar amount off the receipt, therefore still have to asked for paper receipt.
Also a download function for receipt would be handy for competitions or tax purposes.
Also a download function for receipt would be handy for competitions or tax purposes.
Won’t recognise the card I was issued
I picked up the card in store and despite trying multiple times and verifying with others that I was entering the right number, it will not recognise our card. Can’t really see a reason to keep the app
Rewards
App will not let you create a new account
Login issues
Despite many attempts - not able to log in.
Login each time sucks fix it
I would use it a lot more if I didn’t have to login every time I use it… not convenient in a busy register situation. FIX IT SO WE DO NOT HAVE TO LOGIN EVERY TIME
FIX IT PLEASE
FIX IT PLEASE
It takes a lot of money to get points
Hi, I appreciate the rewards system however, it takes a whole bunch of money to get anything in return! I’ve spent thousands upon thousands over the years at my local IGA, for little in return. Also, my local IGA more than not, overcharge for many items!!! The price on the register, is not the price on the item or it is a different price, usually cheaper! Almost everyone in Morris Street, Innaloo know to check their dockets! This is no way to run a business or treat your local clientele!
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Unoptimised in every way!
Can’t scan card mid transaction.
Can’t scan rewards card on every POS (forcing slow manual entry of card numbers).
Never feel like any benefit comes from scanning my rewards card (unlike Woolworths or Coles).
Additionally, it might be better not to have a such a poorly implemented rewards card system. Scanning rewards cards just adds to employee time (pushing up costs). And development and marketing further increases costs.
ALDI doesn’t have a rewards system and instead has cheaper pricing.
Can’t scan rewards card on every POS (forcing slow manual entry of card numbers).
Never feel like any benefit comes from scanning my rewards card (unlike Woolworths or Coles).
Additionally, it might be better not to have a such a poorly implemented rewards card system. Scanning rewards cards just adds to employee time (pushing up costs). And development and marketing further increases costs.
ALDI doesn’t have a rewards system and instead has cheaper pricing.
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Lame!
They’ve got nothing on Woolworths or FlyBuys. Most stores don’t have scanners. Attendants rarely enter rewards correctly. They cherry pick items they want to flog & overall it’s not worth the time. Overpriced goods, underfunded tech, just way behind on the game!
Annoyed
I’ve downloaded the IGA Rewards app. I’ve signed in. I can’t see nothing because I can’t get past protect your wallet and I’m getting very annoyed how can I get past that?
Phishing
Hand your details over to register, but rewards don’t scan at POS… they’ll take your details, but you get no rewards.
Doesn’t work for me
If this app only applies to some IGA stores then no info was given to the user beforehand. It simply would not find my local IGA, 500 metres away. It also would not accept my registered Rewards card number that I have had for 10 years and which works at the check out. Total time wasting exercise. Stay away.
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Useless
Every time I try to login in either rewards or normal app it doesn’t recognise my password and asks me to create a new password then it still won’t let me in it’s so frustrating my passwords are saved in my up to date 16e iPhone. If it doesn’t get fixed this time I’m deleting both and using shopping apps that work.
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Could be so much better
The app relies on you to link their card to your credit card to receive benefits if you choose not to because of obviously security risk you therefore rely on the shop assistant to accurately type in your 13 digit customer number and when they don't you don't its waist of time perhaps someone else is recieving all my points 😔
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Why
It seems like a great idea but the app always logs me out and I can’t get back in. I havto reset my password frequently which is frustrating. Just tried again and “an error has occurred”.
Poor
Quite possibly the worst online registration experience I have ever had.
Just doesn’t work
The IGA Visa card and the reward card just don’t work at the shop, missing all the reward points and credits.