Doesn’t do anything
Doesn’t show bills, upcoming service everything is blank.
Consistently going downhill
This app has never really worked correctly. I have requested retreats through the app and thought I was being ignored, but it’s probably because it was never being sent to my local office anyway. I just checked my upcoming services since I have an appointment today and it says no upcoming services. I checked my past services and that is also empty. What’s the point if none of the information is visible to the customer?
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Useless app
Shows no past services (even though I’ve had for 3 years), no future services (even though I have a quarterly plan), no billing information, and no ability to manage or schedule. Basically the app does nothing other than satisfy some marketing goal to say they have an app.
Worthless App
The app is horrible. I can not schedule services using the app. I have to call in and speak with a live person. Annoying.
Doesn’t work
It says my account number doesn’t exist but it’s the number on my invoices and on the website, so obviously this app has some issues.
This is bad
Useless, nothing else to say
Useless App
This app is useless! There’s no way to update my credit card or even see my payment method. No support or contact information! Can schedule service or see history of treatments. That’s about it! What’s the point if I have to call the old fashioned way?
Someone needs to hire an app developer
I just downloaded it. I signed up with my phone number and email (don’t have the account number). It got me all registered and sent me an email confirmation.
I tried to log into the app and it needs the account number which I don’t have and the email didn’t include it.
The mail said if I had questions to respond. Turns out it was sent from an email address that can’t accept input.
Guys - hire someone who knows what they are doing. This is the face of your business.
I tried to log into the app and it needs the account number which I don’t have and the email didn’t include it.
The mail said if I had questions to respond. Turns out it was sent from an email address that can’t accept input.
Guys - hire someone who knows what they are doing. This is the face of your business.
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Issue scheduling
So our Apollo Beach Florida location doesn’t use the app. They said you have to call in and the app isn’t supported.
That’s a little frustrating since I was able to log in and ‘schedule’ service in the app. I only found issues when I never got a cal back.
I would advise building in a system if they don’t use to app to say it in there.
That’s a little frustrating since I was able to log in and ‘schedule’ service in the app. I only found issues when I never got a cal back.
I would advise building in a system if they don’t use to app to say it in there.
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