IKEA Place User Reviews

Name: IKEA Place
Rating: 4.59234 (5561 reviews)

IKEA Place

Inter IKEA Systems B.V.

🌟 Lifestyle

🛍️ Shopping

What users say

Summarized from real user reviews of IKEA Place. Based on 5.6K reviews and a 4.6/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Lifestyle app.

Positive things

🚀Awesome AR experience
👍Helpful for planning furniture
🤩Great concept and features

Negative things

🐛Glitchy and unstable
🔍Limited furniture selection
🤯Lack of search functionality
🤔Confusing user interface

Top reviews

Most Recent Highest Rated Lowest Rated

Pretty good but the mirror?

Had fun placing furniture like side tables etc. but went to put a mirror on the wall and it was in the wrong orientation, like it was flat, not hanging. And I couldn’t change it 😔

BernieBen82

3 years ago

Incredibly slow on a new iPhone 14 Pro

Developers. Ive used this app years ago in 2017 or 2016. It was much better with my older phone. It took forever to load on my new iPhone 14 Pro. Which has a much more powerful CPU , GPU and more RAM. Not to mention a LiDAR too. Like watching paint dry getting to 99% when you start the app. Took several tries.

Program Manager for iOS dev in Ikea should take note that this needs more QA.

dig48109

3 years ago

Poor App

Installed today, only showed one item in it and not even work on my iPhone 12 Pro Max with iOS 16.0.1, IKEA really need to replace their hole software team, they even not tested on recent iPhone models, AR technology is so popular today, but they still can not finger it out, totally waste of time and large salaries payment, fire them!

CopRamenMaster

4 years ago

Only works intermittently and has very small selection of furniture

This is a very cool app, when it works. There seems to be no rhyme or reason as to why it only works for certain items on my LIDAR equipped iPad Pro. This inconsistency makes it a frustrating experience and the lack of feedback for errors makes for a poor user experience. Based on the developer responses to other reviews, this is a known issue for at least a year. Are you simply not going to fix this critical bug? To boot, the selection of furniture is very small. We were not able to find any of the furniture items we’re interested in. Also, the browse UI is a real drag. Having to scroll through multiple sections hoping you’ll find what you want just worsens the UX. Hey product managers making these terrible interface decisions, search is a thing and it’s not that hard to implement.

Between the small selection and the flakiness, this app is ultimately useless for us.

JC SV

4 years ago

Response from developer

Hej JC SV Thank you for reaching out. We're sorry that you experienced this problem, but we're more than happy to help fix this issue. Try to delete and then reinstall IKEA Place, that should hopefully solve the problem. We hope you'll continue to use IKEA Place in the future.

Very limited selection

UI is glitchy and freezes frequently. Very limited selection from the IKEA catalog, and no organization of variants — ie you can’t compare finishes of the same item, there’s no relationship between items defined. Unforgivable: no search function, and no collections. You just have to browse every category hoping to find the item you’re interested in. This app could be SO helpful and useful and instead it’s very disappointing.

kobachi

4 years ago

Response from developer

Hi kobachi. Thank you for taking your time to review IKEA Place. We are working on an issue where the camera video view is glitchy and we expect to have an update available soon. We are also working on improving the app features including some of you suggestion so please stay tuned for improvements.

Profile issues

It does not appear the app has a way to save my profile or the work I put into placing that furniture around the room. I used once a year ago hoping that someone can give me a hint about what is going on.

Tichianaa

4 years ago

This is Exactly what I Wanted!!

Wow! Look and ye shall receive! I am so excited to be able to visualize IKEA products in my own space.

Now I just need the accessories. I was hoping to visualize mirrors on the walls and possibly lighting on the ceiling. The mirrors are flat and could be represented as grey so they shouldn’t be too difficult to add to the library?

Please keep adding things! This is wonderful!!!

B.Linz

4 years ago

Response from developer

Hej B.Linz. Thanks for your positive comments about IKEA Place. The features you are suggestion sounds super cool indeed and we are working on adding more products to the experience! We are continuously improving IKEA Place so please continue enjoying the app. Stay tuned! 😎😀.

No search makes it feel kind of pointless

Unless you’re looking for an item from their featured collection you’re pretty much out of luck. I’m not trying to get inspiration (plenty of other options for that), I’m trying to place specific ikea products in my home to get an idea of whether or not I like it.

Not sure I understand the high ratings on this one

Chrissylas

4 years ago

Response from developer

Hej Chrissylas. Thanks for you feedback! Indeed, the product range is way too limited at the moment. We are busy making the related updates to extend the product range so you have more freedom browsing though our catalog and later on a more basic search feature. Meanwhile, If you want a specific item then we’d suggest using the IKEA app or website which will always have the latest catalog. Stay tuned.

Useless without search

Seems kind of useless if you can’t search for items to place in the AR view. This app has been out for a couple of years and it seems like IKEA really hasn’t taken it seriously. Too bad.

skaar

4 years ago

Not worth it

I expected to find an almost complete catalog of ikea furniture to play with, especially the staples such as Pax, but sadly no. There are very few “collections” to choose from, so if you are trying to determine if you like specific pieces in your space and they aren’t in this abbreviated catalog, the app is useless. I’m deleting it within five minutes of installing it.

iamnotarobit

4 years ago

Ikea please!

Im having trouble finding ar models in your regular ikea app! This is useless for measuring and trying ikea furniture in your space because of the lack of search. Ive seen your responses to the other reviews saying this app is meant to discover new furniture but…. That is really dumb! I know what I want but want to see it in my space. Right now im hunting through the “for you” page to find a lamp and its very frustrating. Wasn’t there a search feature in the past?

bigfootdood

5 years ago

Response from developer

Hej bigfootdood. The feed of curated collections and furniture groups is intended to inspire you to try something new, but of course you’re welcome to browse the categories section if you’re looking for a certain type of item. If you want a specific item then we’d suggest using the IKEA app or website which will always have the latest catalog. As we keep adding more and more content in the coming time we hope that you’ll be able to find what you're looking for. Stay tuned.

Unusable & useless. Notice most of the 5 star reviews are complaints

1. There is no search
2. For items like kallax there is no rotation option so you can’t actually visualize furniture in the desired configuration/orientation
3. They feature collection highlights but there is no way (I clicked every single option) to view all products in a collection
4. Again, impossibly: NO SEARCH!!!

Update: thanks for the useless, canned response that’s copy/pasted on everyone’s review. We know there are collections, but the point is: that’s not a useful ui to normal human people.

Music Lover1287

5 years ago

Cool idea. Too little inventory.

It’s a pretty cool and impressive trick they have going on here as long as you need one of the very few items that they have to place in your room. Every time I thought about using this app I go in just to find out they don’t have anything that I’m actually looking for so I end up having to go to the real store or just buying something on Wayfare.

lacrosse4645638239457823

5 years ago

Shouldn’t be released for iPad mini

Maybe it works well on other Apple devices but on my iPad mini the objects are too big or too small and you can’t rotate them so it’s not really useful to me. Would be cool if they allowed you to measure your room and select the floorplan and then you could put items on it from multiple angles and see what they would look like once you return to AR mode.

And, yes, I’ve rescanned my bare, well lit room a few times.

Chrisrarendt

5 years ago

Response from developer

Hej Chrisrarendt. Merci d'avoir contacté. Ce que vous décrivez ressemble à un problème avec l'analyse. Pour résoudre ce problème, redémarrez l'application et effectuez une nouvelle analyse tout en vous assurant que le sol est bien éclairé, rangé et exempt de reflets. Nous nous excusons pour la gêne occasionnée et espérons que vous nous donnerez une autre chance.

App Does Not Contain All Inventory

I’m trying to preview shelves for my plants but the app only allows you to preview certain collections. You can’t text search for the item you want. You can only scroll through a select set of collections or categories. App does not contain these collections from what I can tell: Tordh, Kolbjörn, Läckö, or Hyllis. Because of this, the app is pretty much useless to me unless I wanted something they were already showing.

Jordan Engstrom

5 years ago

Response from developer

Hej JordanEngstrom Thanks for your input. The new update of IKEA place now has a much bigger focus on finding the right furniture to suit every need. The feed of curated collections and furniture groups will hopefully inspire you to try something new, but of course you’re welcome to browse the categories section if you're looking for a certain type of item. If you want a specific item then we'd suggest using the IKEA app or website which will always have the latest catalog. As we keep adding more and more content in the coming weeks we hope that you’ll get used to the new version and that it removes some of the previous confusion.

No Item Name Search

I get that the idea of this app is for people to discover and browse. However I find the browsing slow compared to the web so what I *want* to do is, after finding an interesting item, search for it by name and look at it in AR.

The fact that you can’t do this is laughable.

MrHankScorpio

5 years ago

Limited inventory

This is a great tool, if the item you want is in here. This app has been around for years now but still only has a small section of IKEA's catalog. It's useless most of the time you need it.

mookoz

5 years ago

Incredible concept, very limited

The app is beautifully designed, intuitive UI, functions flawlessly. All props to the devs! Three stars only because of the incredibly sparse selection of items - probably fewer than 50-75(?) items total, yet IKEA carries literally thousands of options. If the database gets updated with a search function and a much larger catalog, this will be the best app in the store for AR decor. It’s really a great app, just not very useful bc of the limited catalog. Will keep installed to check for updates.

Mean_Cake

5 years ago

Response from developer

Hej LV2TX. Thanks for your input. The new update of IKEA place now has a much bigger focus on finding the right furniture to suit every need. The feed of curated collections and furniture groups will hopefully inspire you to try something new, but of course you’re welcome to browse the categories section if you’re looking for a certain type of item. If you want a specific item then we’d suggest using the IKEA app or website which will always have the latest catalog. As we keep adding more and more content in the coming time we hope that you’ll be able to find what you're looking for.

Doesn’t seem to work

I downloaded this app today. It has an extremely simple interface. When trying to place objects in my room, I was presented with a bounding box for the floor, and several hollow circles when I tried to place objects. Beyond that, nothing! Are their hidden buttons/clicks/gestures I have to use to get the furniture to appear? If so, the app fails to explain how to get the furniture to show up in place of all the hollow circles. Or, the app is broken/buggy. Either way, it’s a total fail for me.

ramminrodsf

6 years ago

Response from developer

Hej ramminrodsf. Thank you for reaching out and apologies for the inconvenience. This is a temporary issue and we’re aware of the issue and we’re looking into solving it. Look out for updates as we’re always trying to fix issues for all our users.

Great concept, needs work

This is a great concept, and when it works it is a dead useful way to plan out how you will use space in a room. However, it seems to work only intermittently even on a brand new iPhone 12 Pro with Lidar capabilities. About half the items you pick for the AR experience will show the placement indicator on the floor but as soon as you select where you want to put the furniture, nothing happens. At least half the items I selected to see in the AR view wouldn’t appear. When an item does appear, the app works fine and you can manipulate the piece of furniture to see how it will fill the space. Just needs some work/stability improvements to get a higher rating.

KyleDaley

6 years ago

Response from developer

Hej Kyle Thank you for reaching out and apologies for the inconvenience. We’re aware of the issue and we’re looking into solving it. Look out for updates as we’re always trying to fix issues for all our users.