Does not work
Cannot use the booking option to make or cancel reservations in restaurants
First time stay
Fabulous Resort
Not very functional
This app is pretty much a waste of time. We’re staying here currently and the app’s functionality is pretty much non-existent.
The menus are not up-to-date, so you arrive at the restaurant and find that the thing you wanted isn’t on there. Plus, instead of building in e-concierge and ordering for example room service and poolside snacks to this app, you have to scan a separate QR code in your room for room service and order with a waiter at the pool (and wait an INORDINATE amount of time for your drinks).
They could have done so much more with this app by building in that functionality but they just haven’t bothered and instead it’s basically just an ad for the various hotels’ features.
The menus are not up-to-date, so you arrive at the restaurant and find that the thing you wanted isn’t on there. Plus, instead of building in e-concierge and ordering for example room service and poolside snacks to this app, you have to scan a separate QR code in your room for room service and order with a waiter at the pool (and wait an INORDINATE amount of time for your drinks).
They could have done so much more with this app by building in that functionality but they just haven’t bothered and instead it’s basically just an ad for the various hotels’ features.
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Useless App
The app is useless, I am unable to login to make reservations. Given this is supposed to be a premium hotel and experience, and the importance of booking reservations in advance the app is disappointing. Won’t book Ikos again as a result.
Ikos Aria husband’s 60th
Absolutely amazing hotel, fabulous customer service, great food, attentive and hardworking staff. They really made my husband’s birthday super special. We had a fantastic time, already looking at booking next year!!
