ILovePDF
Melhor do mercado
Where’s Apple Silicon Version?
Maravilhoso
Response from developer
Thank you for choosing iLovePDF danicosta23!
Recomendado
Best
Love this app
Excelente ferramenta!
Response from developer
Thank you for choosing iLovePDF Odranoeletir!
Mon avis, Compte
Response from developer
Thanks for the love Igris! We appreciate your support!
Phenomenal app for PDF’s!
Ótimo
Response from developer
Thanks for supporting iLovePDF!
Einfach, schnell, auch Seniorentauglich
Response from developer
Thanks or your great review! Your support is appreciated!
Excelente
Response from developer
Thanks Adriano for the wonderful review!
Paid Subscription Not Recognized Across Devices
After finally regaining access to my MacBook, I downloaded iLovePDF from the Mac App Store and signed in using my Apple account. Despite having an active paid subscription, the Mac application identifies my account as Free, with no option to restore my purchase.
Returning to my iPhone, I discovered that I wasn’t signed in and that my previously accessible documents were no longer appearing in the app. Fortunately, I verified that the files were still stored locally on my iPhone. After signing back in, I was able to restore my subscription on the phone, but the Mac version continues to show a Free account.
I reviewed iLovePDF’s documentation, which indicates that subscriptions extend across devices. Yet the Mac application provides no apparent way to recognize or restore my existing purchase.
Why should a paying subscriber have to navigate these obstacles simply to access services they’ve already purchased?
I’m working with critical, time-sensitive documents, and these problems have caused substantial disruption. Being forced to troubleshoot account recognition, risk losing access to documents, or consider purchasing another application is unacceptable.
A paid subscription should work consistently across supported devices, with a straightforward restoration process when necessary.
I expect iLovePDF to provide a solution that recognizes existing subscriptions without requiring additional purchases or unnecessary technical intervention.
Response from developer
Hello and sorry for the issues experienced. Please email support@ilovepdf.com and we can help you right away with this! We have a restore process for both mobile and mac applications and can share this with you once we can check your account/login info.
Perfeito
Response from developer
Thanks for the review and for your continued support!
The best
Fabulous
Very good and fast and safe
Отличное приложение
Response from developer
We are happy to hear you are enjoying using the app. Thanks for the great review!
