I'm Here! Client Check User Reviews

Top reviews

Finally found the perfect client check-in app for our practice

We’ve tried several waiting room and client arrival notification systems, over the years, and honestly, most were either overly complicated, expensive, or just looked outdated. I’m Here client check-in app has been a huge upgrade for our office.

The setup only took a few minutes and the app just walks you through what to do for setup. The design is modern, clean, and intuitive. It even lets you change the colors of the text and background so it can look incredibly customized.

If you have multiple suites, you can set it up for that too. They’ve honestly thought of everything and you can tell someone who actually uses it likely created it.

It’s simple enough that at first glance customers and clients know exactly how to use it. There’s not a bunch of buttons, it’s all just really streamlined. It makes our practice look like we have it together ha!

The feature that really sold us was the HIPAA mode. The other software we used didn’t have HIPAA compliance so this was a game changer.

We love that we can receive instant text message notifications and didn’t need another app to get alerted like slack or something. We were looking for simplicity.

This has completely solved problems like what if the front desk staff is out to lunch and someone needs to check in? Or when I’m in the office late in the evenings with a client and another one walks in and doesn’t know what to do so they knock on the door. Or clients just walking in awkwardly and not knowing what to do. Seriously this solves it all.

It’s more affordable than most of these apps and software we looked into. The pricing is affordable for any industry and I could see any industry with a waiting room being able to find benefit in this like hair salons, chiropractor offices or maybe even massage therapists.

Great app and so glad we stumbled upon it.
Show more

Perfect!!

This is perfect!
I come in, have a seat, let you know that I am here and I don’t disturb anyone else.
Thank you

Simple and Aesthetically Pleasing Client Check-in app

We’ve tried several waiting room and check-in app solutions over the years, and this app is by far the simplest and easiest to use. Clients check in on the iPad, and the staff member instantly gets a text message, email, or both letting them know their client has arrived. No complicated setup, no extra apps for staff, and no confusing dashboards.

We use it in a Counseling office, but I could see it working great for chiropractor, salons Pilates, Studios, and medical offices, and honestly almost any business with appointments or visit visitors. Even a chicken farmer, we know uses it!

What I love most is how clean and straightforward the experiences. It feels modern, professional, and saves our front desk so much time. We have full-time front desk staff however there are times where they are in meetings or out to lunch and we need something to help clients who are checking in when they’re not there. We also have a handful of evening clients when we don’t have administrative staff there and it’s so helpful to put the iPad out and have this app going.

I highly recommend this app for anyone looking for a simple waiting room, check-in app or client arrival notification system.
Show more

User friendly

The app is simple to use for not only setting it up but for clients to use as well.

Game changer

I run a small insurance business and staffing a front desk full time isn't always realistic. Clients would walk in and just stand there while I was with someone else. It felt unprofessional and I hated it.

I stumbled onto this app and honestly wasn't expecting much. It's become one of those things I didn't know I needed until I had it. Clients walk in, tap the screen, pick who they're there to see, and I get a text. That's it. Nobody's standing around feeling ignored and I'm not scrambling.

The HIPAA mode was a nice surprise. For an insurance office that matters.

Setup was fast, clients figure it out without any help, and it just runs in the background doing its job. I've tried a few solutions for this problem over the years. This is the one I'm sticking with.
Show more

I'm here!

This app is super easy to use! It makes check ins so much easier!

Quick and easy

Absolutely love this app! Super easy to use and makes client check-ins effortless. Setup was quick, the interface is clean, and it adds such a personal, welcoming touch for every client. 5 stars!

Great App!

I’m Here! is an excellent and innovative app that streamlines the check-in process for a wide range of services and settings! Whether it is therapy services, salon appointments, fitness classes, or even auto service appointments, this app creates a efficient and seamless check-in that not only benefits the business, but also the client, patient, or customer! Its user friendly design streamlines the process of notifying your provider, stylist, coach, etc. that you have arrived for your appointment. Rather than waiting for an available receptionist who may be occupied with other tasks like helping other clients book their next appointment or answering the phones, clients can simply check in to their appointment on the check in iPad! This removes long wait times and congested waiting rooms. The user friendly app is a wonderful solution for any business!
Show more

app review

seems to be a good app for clients to use remote sessions … simple check in process.

App Review

The “I’m Here” app is incredibly useful for any business that manages in-person appointments and deals with client flow. As a front desk app, it simplifies the entire patient arrival process by removing the need for a traditional front desk setup or in person check-ins. With this app everything is handled from a iPad, which saves time and increases the efficiency for both the business and clients.
I think therapists, salons, law offices or any business with a waiting area would benefit greatly with the use of this app. A therapist app version is especially valuable because it allows for private, individualized arrival notifications letting your therapist know you are ready for your appointment. This helps maintain privacy and a calm environment which is perfect for a therapy based setting! At the same time, it works just as well for other businesses that have to balance a client load. This would be a great tool for small business and healthcare workers. It eliminates the need to hire additional staff to simply check people in and provide privacy to individuals that may feel they are in sensitive situations and would prefer to remain private. I would highly recommend this to any business looking for an easy, efficient way to assist in the checking in of clients!
Show more

Streamlined check-ins

This check-in app makes checking in for appointments so simple. Instead of waiting around for a receptionist who’s tied up on the phone, you can just check yourself in and keep things moving. It’s nice because it lets the staff focus on what they need to do, and you don’t have to deal with the usual back-and-forth.

I also like that it cuts down on unnecessary social interaction—you just walk in, check in, and you’re good to go. It feels quicker and less awkward, especially in busy places. It also lets you avoid sharing any needed personal information out loud.

Overall, I think this would work really well for both small and large businesses. It just makes the whole process smoother for everyone.
Show more

Clean, Custom, and Easy Check-In

This app is exactly what we were looking for - easy to set up, incredibly intuitive, and beautifully designed. As a check-in app, it makes client arrival seamless - clients can quickly check in, and providers are instantly notified, which has streamlined our whole front desk process.

I love how customizable it is, from using Hex codes to match our company branding to adding provider photos and personalized messages. It strikes the perfect balance between personalization and a clean, simple look.

Even better, their team is responsive and truly listens to feedback - I sent a suggestion and heard back quickly.

Highly recommend for any small business needing a simple, effective appointment check-in and notification app!
Show more

Awesome App

Wow! This check-in app is a great idea. Love the ability for clients to be able to check themselves in. No waiting in a line or for a receptionist on a phone call. This arrival notification app streamlines the check-in process, providing instant awareness of the clients arrival. This app is simple, easy to use and customizable. It creates efficiency and saves resources. The ability to have a picture of the service providers creates a personal touch. This app would be incredible for any beauty industry service (hair, skin, nails), therapy appts, medical appts, eye doctor appts, restaurant reservation check in. There are so many applications this app can be used!
Show more

Efficient and Easy To Use

What a great experience using this client check-in app! This app makes managing arrivals and appointments much smoother and more organized for both staff and clients. The interface is clean, easy to navigate, and simple for clients to use when they arrive.
One of the biggest benefits has been the time it saves the team. Clients can check themselves in quickly, which reduces wait times and helps everything run more efficiently. We also appreciate the ease of keeping everyone on schedule.
This app creates a more professional experience for our clients. I would definitely recommend it to any business looking for an easy and reliable way to manage client check-ins.
Show more

App review

I have personal experience using this app with my stylist at a salon. It is very easy to use, can take a lot of the verbal conversation being had by front desk personal and the customer out as the customer can add it themselves in the app. This ensure private information isn’t being verbally shared. Overall, this app is great!
Show more

Super Easy

This is the ideal check-in app . It’s super quick and easy to use for both clients and providers as an arrival notification. It’s an efficient and user friendly app that I’d recommend to anyone starting a new small business. Highly recommend!