Doesn't display cover images properly offline
None of the cover images display properly if you start the app up offline. This makes it very hard to browse your issue collection because every cover is blank.
Why aren' t the cover images downloaded or generated and cached when you download the issue?
Why aren' t the cover images downloaded or generated and cached when you download the issue?
Response from developer
Hi AvengerPod, Thank you for your review. The App storefront is intended to function online, although all downloaded issues can be accessed via your library. Please contact us directly on apps@futurenet.com so we can assist you with the frustrations you are experiencing or feature requests for the ImagineFX App. Kind regards, The Digital Support Team
Doesn't display cover images properly offline
None of the cover images display properly if you start the app up offline. This makes it very hard to browse your issue collection because every cover is blank.
This company took 39.99 from me and gave me nothing in return
The magazine is great, but don’t get it from these people. I paid the 39.99 unlock all back issues and it did not work but it did take my money. Contacted them they said they couldn’t help talk to Apple. Apple says talk to them and refused my refund. I’ve emailed this company many times and have rcieced horrible support on this issue. One person said they would look into it but did not hear back, inquired back about it and the whole default response of contact April came back. Bottom line I paid 39.99 got absolutely nothing , can easily prove it, but they refuse to give me what I paid for. There are other ways to get this magazine other than this app that refuses to help. I reported a fraud case on them with Apple but Apple doesn’t want to help anyone either. They will never get another dollar from me.
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junk app tossed at us by malicious apes 🦍🦧🚽
It has been broken for YEARS. Simply DOES NOT WORK for large libraries. Has the gall to try to dump you into a rubbish storefront before it crashes. The only conceivable explanation is that the cretinous charlatans at future publishing despise their own magazines and their readers. Very reproducible hang/crash: complete collection, download every issue, and then close and restart the app, ideally while other apps are running. Likely an inefficient loading algorithm and poor handling of low memory/out of memory conditions. Hangs for minutes or crashes. Also doesn’t work properly offline - loads idiotic storefront with lorem ipsum text, no issue covers displayed in library, etc.
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Response from developer
Hi AvengerPod, Please contact us directly on apps@futurenet.com so we can assist you with the frustrations you are experiencing within the ImagineFX App. Kind regards, The Digital Support Team
junk app tossed at us by malicious apes 🦍🦧🚽
It has been broken for years. Simply doesn’t work for large libraries. Has the gall to try to dump you into a rubbish storefront before it crashes. The only conceivable explanation is that the cretinous charlatans at future publishing despise their own magazines and their readers. [edit: corrected typos from awful virtual keypad] Very reproducible hang/crash: complete collection, download every issue,and then close and restart the app, ideally while other apps are running. Likely an inefficient loading algorithm and poor handling of low memory/out of memory conditions. Also doesn’t work properly offline.
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Response from developer
Hi there, we're really sorry to hear you're experiencing difficulties. We can assure you that app behaviour such as crashes are not common across our app readers and we would be happy to assist you. Please do not hesitate to get in touch with apps@futurenet.com, including a brief description of the problem you're facing and any relevant details or screenshots, and our app support team will be happy to assist further. Kind regards, The Digital Support Team
junk app tossed at us by malicious apes
It has been broken for years. Simply doesn’t work for large libraries. Has the gall to try to dump you into a rubbish storefront before it crashes. The only conceivable explanation is that the cretinous charlatans at future publishing despise their own magazines and their readers. [edit: corrected typos from awful virtual keypad]
Very reproducible hang/crash: complete collection, download every issue,and then close and restart the app, ideally while other apps are running. Likely an inefficient loading algorithm and poor handling of low memory/out of memory conditions.
Very reproducible hang/crash: complete collection, download every issue,and then close and restart the app, ideally while other apps are running. Likely an inefficient loading algorithm and poor handling of low memory/out of memory conditions.
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Response from developer
Hi there, we're really sorry to hear you're experiencing difficulties. We can assure you that app behaviour such as crashes are not common across our app readers and we would be happy to assist you. Please do not hesitate to get in touch with apps@futurenet.com, including a brief description of the problem you're facing and any relevant details or screenshots, and our app support team will be happy to assist further. Kind regards, The Digital Support Team
Beautiful mag… forever to restore purchase!
Toooo looog to restore purchase not happy, if I can get it to work the mag is beautiful
Very Nice Magazines; But The App is CrApp !
All of my other magazine apps open pretty much instantly, but this one is designed to make you wait several minutes while it ‘Loads’ — This is a psychological trick to trick you into thinking that if you have to wait for it, you’re getting a better value for The over priced magazines !
It’s completely unnecessary & very annoying !
It’s completely unnecessary & very annoying !
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June 2023 They Killed It !
It was a really nice app & featured fabulous deals for past issues, & while I’d had many annoying problems with Zinio, ImagineFX always worked perfectly, until —- This last update, when they changed The presentation format, & it no longer works offline ! That is; all my 200 Magazines are still hidden away in my iPad, but all The covers are Grey Rectangles ( !!! ) I had this same Problem with Zinio & it took many nagging missives & about 6 months for them to finally fix it ! I hope IFX gets this app working again in less time than that !
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Stopped working, no support to my requests for help, I found a solution on my own.
Worked for years then stopped responding I have reinstalled a few times but still cannot access years of magazines I’ve had no response to my requests for help. I’m not Impressed with the lack of support nor the loss of may years of my purchases.
Just a follow up
I managed to find the problem, I read another article on DNS causing problems with the suggestion to tether to my mobile, I tried this and it worked, now I can access my backlog. I the DNS seems to have cleared up for this particular issue.
This was without any help from the app owners so my rating still stands
Just a follow up
I managed to find the problem, I read another article on DNS causing problems with the suggestion to tether to my mobile, I tried this and it worked, now I can access my backlog. I the DNS seems to have cleared up for this particular issue.
This was without any help from the app owners so my rating still stands
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Response from developer
Thanks for your review, and we're really sorry to hear you were experiencing difficulties before. For any assistance in the future, please email apps@futurenet.com, including a brief description of the problem you're facing and any relevant details or screenshots, and our app support team will be happy to assist further. Thanks, The Digital Support Team
Rather than improving the app, just delete negative reviews
There's absolutely no way that the current state of the app would result in positive reviews. I'm thinking the negative are just being deleted and the few positive are 11 (!) years old. PLEASE fix the app !!! Don't destroy the amazing magazine with the worst app I've ever allowed to stay on my Ipad...
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Scam
Paid $40 to receive all back issues and they only worked for a few hours. Now I’m being asked to pay for issues I’m supposed to own. Sent multiple emails and have yet to receive a response. They are now selling that same subscription for $70.
June 2023 They Killed It !
It was a really nice app & featured fabulous deals for past issues, & while I’d had many annoying problems with Zinio, ImagineFX always worked perfectly, until —- This last update, when they changed The presentation format, & it no longer works offline !
That is; all my 200 Magazines are still hidden away in my iPad, but all The covers are Grey Rectangles ( !!! )
I had this same Problem with Zinio & it took many nagging missives & about 6 months for them to finally fix it !
I hope IFX gets this app working again in less time than that !
That is; all my 200 Magazines are still hidden away in my iPad, but all The covers are Grey Rectangles ( !!! )
I had this same Problem with Zinio & it took many nagging missives & about 6 months for them to finally fix it !
I hope IFX gets this app working again in less time than that !
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my iTunes subscription
All I truly have to say is, it’s one of my favorite features you offer, which gives me the ability to purchase back magazine issues I’ve missed (at great savings)and also, the ability to have a great music library of all my favorite music artists and genres. Thanks 🍎!
Had to quit
I had to quit subscribing. This app gets stuck in the download queue quite often. The only way to fix it is by uninstalling and downloading all issues again. I still have ImagineFX issues that I purchased and can’t read. Stay away from this app. Find a different platform for magazines.
This app is a scam!
I had a subscription for four three years and inexplicably lost access to a year and a half worth of issues. Customer service from Magazine Direct did absolutely nothing. Their emails were automated as well as their live chat. They also didn’t answer their phone. I tried to purchase the back issues from the Apple App Store and not only did the issues not appear in the app, I lost access to all but four issues from my library. It’s awful because ImagineFX is such a wonderful magazine.
So long story short, if you purchase a subscription it won’t work and if you buy the issues separately they still won’t work.
So long story short, if you purchase a subscription it won’t work and if you buy the issues separately they still won’t work.
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Expects payment even when subscribed - Fraud
This app is garbage
Imagine FX
The Bestok
One of the glitchiest apps I have ever used
I’d love to leave a review regarding the magazine, however, I have not been able to view my digital subscription for this magazine in months. I have had this app for about 3 years now, and it’s never worked quite the way it ‘should’. Even with it as the only running application, it’s prone to freezing and crashing, or crashing on open, or a myriad of other glitches that the website’s helpful direction of ‘reinstall the app’, ‘close all other apps to free system resources’, and of course ‘try restarting your device’ have failed at. Telling me to visit the help section of the app was similarly unhelpful, as I am not allowed to access anything. If the app works for you, then sure, a digital copy of ImagineFX could be a wonderful addition to your life. But make sure the app works before you sign up for a digital subscription or, worse, buy back issues that you will not be able to access on non IOS devices.
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Do not have issues I paid for
My entire 2020 subscription is not available and I paid for it. I have sent NUMEROUS emails with no response. At this point I might play pick and choose on which to get and cancel everything.
