iMemories User Reviews

Customer Experience

Positive experience40.1% of reviews
Neutral3.6% of reviews
Negative experience56.3% of reviews

~ Based on 167 written reviews from the US App Store.

What users say about iMemories

Is iMemories Safe?

iMemories appears safe based on user ratings. AppsHunter Safety Score for iMemories is 98/100.

This assessment is based on 7,718 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.1% of ratings point to a safe experience
0.7% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 7,718 App Store ratings for iMemories.

Is iMemories Legit?

iMemories appears to be a legitimate app. AppsHunter Legitimacy Score for iMemories is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Confusing pricing - read all of fine print prior to purchase

I was drawn to imemories because of a promotion. I signed up and paid for what I thought was the total cost to digitize a VHS tape. Upon receipt of the tape, I was contacted by imemories indicating that I needed to make payment before they could process my order? Upon calling and speaking to a CSR, I learned that if I wanted a USB of the digitized media, I would have to make not only one, but two separate and additional payments: one for the digitization itself and the next for the actual USB. I still don’t see where all of this information is buried on the website. I imagine it is there somewhere, but certainly not readily apparent, so it seems fairly deceptive to me. The one thing I will commend them for is the helpful representative who refunded my original payment to offset the additional charge to have my VHS tape returned to me (unconverted).
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Decision

Best decision I ever made! Whole family enjoying our old videos

Great app but missing big piece

This app has been amazing for bringing all our family media together spanning generations. Our entire family loves it. Watching old family videos on demand is the next best thing. The big part I would absolutely love to see, is photo descriptions in the app.

You can leave descriptions on photos being uploaded or online, but cannot see them in the app. The only way to see photo descriptions is to get to a computer and log into the web portal. That’s stinks. Can we get that feature pushed to the app? Imagine spending a whole day saving descriptions on albums just to find out nobody can see anything you spent the day doing.
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All videos

I am so thankful to I memories for digitizing my movies. I can go back and see what I was missing. Thank you for every tear you brought while I watched my home movies.

Amazing service

I had a great experience with iMemories. The entire process was simple, professional, and easy to navigate. It’s such a great feeling knowing that old family photos and videos that have been sitting around for years can be preserved and enjoyed for generations to come.

The quality of the digitization was excellent, and I really appreciated the care that went into handling these precious memories. The communication and customer service were also great throughout the process.

I highly recommend iMemories to anyone who has old photos, home movies, VHS tapes, or other memories they want to preserve. It’s absolutely worth it!
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Family

Great way to allow your grandkids to know the family and keep it going.

The Impact is Immediate!

Precious memories go from hidden and buried to SO CONSUMABLE! Digitization is one thing - but iMemories makes it organized, bite sized, and immensely and easily shareable - that’s absolutely the magic of the service. Amazing. Thank you 🙏🏼

Amazing

I was up for week worrying they were going to loose my tapes. Couldn't believe it when i got the email that they were online and reafy

Wonderful Memories Reborn

We had seven 8mm films and one VHS that survived a fire from 3 years ago. These films are from the late 60s to the 1970s with the VHS capturing the 1980s. These digital upgrades are worth it and the app makes it easily accessible. This was one of the best decisions I’ve ever made. The images are polished and fluid. The staff divides the reels into episodic videos so you can pick and choose which event to see versus seeing the entire reel. There wasn’t a dry eye when we watched the films. We thought we could never have had a chance to see these memories again. Lastly, the staff are fantastic. Very helpful, kind, and considerate by working with us. I highly recommend iMemorise
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Thank you

The best gift I’ve had

Magical

My boys are now 24 and 22 and to be able to see them as babies again is truly magical! I feel like I have been transported back in time and these beautiful videos open up so many wonderful memories! I am infinitely grateful to iMemories! 🙏

Wife was in tears!

These 8mm tapes, from 1991 forward, were packed away after my wife’s former husband passed. Then I put them in the shed for a few months until I remembered it’s not temperature controlled! I found iMemories and we’ve found awesomeness!! Thank y’all!

Fantastic job

Save your memories folks! Seamlessly transformed into digital recordings.

Too expensive

Be prepared to spend over $30 in shipping costs JUST to receive a box and get your original media back.

Fills My Heart With Joy!

I submitted about 15 VHS tapes to be digitized. Watching them and seeing my children when they were babies, special moments like holidays, birthdays and baptisms is truly special will. But being able to hear my mom’s voice again and see her face and those of other family members that have passed away truly fills my heart with joy. Thank you!!!
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The best

The best way to keep my family memories in my hands

Memories

The best thing ever

Process

Excellent quick and perfect!

Wasn’t ready !

Immediately family was in tears so many special memories all at once! Can’t wait to send more in!

Living again

Thought I would never get to enjoy these memories. Thank you!!!!