Backwards resolution
Placed an order’ half of the photos had their heads missing, the system is simple to use & ensured the photos were inside the border line & dots etc customer service acknowledged their mistake but told me they can only credit Me & you have to buy the exact same sizes as were faulty prior. I explained that through time needs change so decided to order different sizes but the crediting was previous order specific ie like going to a shop to buy a shirt that doesn’t fit’ you can only get a credit to buy the exact same sized shirt that doesn’t fit.
The customer service agreed with everything I said but their systems wouldn’t allow them to put a credit on there which was the same amount that they got wrong’ which is absolute nonsense’ so advised leave an honest rating & feedback & pursue a chargeback with My bank with full acknowledgement of their mistake. They said that’s fine & thanked Me.
The customer service agreed with everything I said but their systems wouldn’t allow them to put a credit on there which was the same amount that they got wrong’ which is absolute nonsense’ so advised leave an honest rating & feedback & pursue a chargeback with My bank with full acknowledgement of their mistake. They said that’s fine & thanked Me.
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Don’t use in NZ
If you’re in NZ don’t use this app. I made photo books only to find it doesn’t ship to NZ as the app is the US store. Very frustrating.
In French
App is in French no option to change in English. Have uninstalled and downed and still the same
Appreciate the product - reviewing product is difficult
The products are great, and I appreciate the discounts, but it is very clunky to use, especially when I want to review my order.
Best app
This app lets you make everything from puzzles to books out of photos
