Very poor drying system
The O2 Finchley Road does an excellent wash but the drying system is awful. Car always needs to be dried practically all over by hand. There must be a better system.
Your free car wash expires!!!
Buy 6 car washes then you got to use your free one fast as it expires. Feels like being robbed. Was really looking forward to the free wash.
The app will take your money
This app is riddled with bugs. It has repeatedly taken my money without providing the car wash voucher(s) that I’ve bought, and the suggestion of “pull to refresh” or even logging out and back in does nothing to fix the problem. Customer services don’t reply to emails asking for this to be fixed, so I’ve had to repeatedly dispute through my card provider.
I’m a bit exasperated by people using App Store reviews to review the whole product. The car wash is decently reliable but this digital experience is awful and I recommend avoiding it. Unfortunately that means you’ll spend more money, as it costs more to pay at the wash.
I’m a bit exasperated by people using App Store reviews to review the whole product. The car wash is decently reliable but this digital experience is awful and I recommend avoiding it. Unfortunately that means you’ll spend more money, as it costs more to pay at the wash.
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App needs review
I don’t mind the IMO car wash the team are always great. The app doesn’t seem to have all of the services that are available in the ‘Car Wash Menu’. There’s no option to book an ultra HD and Triple foam plus is available to buy but isn’t on the menu, in addition the ‘what’s in this wash’ section does not expand. I’m not sure what the plus part adds to this service over the standard Triple foam. There is also an option for a special deal but it isn’t a clickable link in the app, so it’s impossible to see what it is or to buy one.
Sometimes at the IMO there are options that are not in the app and sometimes there are price differences at the car wash and on the app.
I wonder if there were some service name and price changes that were only updated in one place? The app needs a bit of developing to correlate with the physical IMO site.
Sometimes at the IMO there are options that are not in the app and sometimes there are price differences at the car wash and on the app.
I wonder if there were some service name and price changes that were only updated in one place? The app needs a bit of developing to correlate with the physical IMO site.
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Have you heard of alphabetical order?
The list of wide wheel compliant wash venues would be easier to navigate in alphabetical order. Should be a simple fix. Also it would help if you could put exactly what you get for each wash in text that doesn’t require a microscope to read it. Maybe a mouse-over pop up box would help in this. The current jpeg does allow magnification on an iPhone.
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