Terrible, not user friendly
Terrible, not user friendly. I have had to delete the app and download it many times. It shows half of the screen when I try to make a reservation.
Worst app
Worst app, unable to book courts or even look up courts without first choosing additional participants. Unable to look up any of our group members to continue further. Frustrating experience. Despite reporting multiple times no action or response to the complaints. Better delete the app from offering and do all the reservations over phone vs paying this developer for doing a terrible job.
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Worse App Ever
This app never functions right. Constant issues. Very frustrating!!!
One of the worst apps
This is easily one of the worst apps I’ve ever used. It’s like the UI/UX + SDE teams do not understood what their users want. For example if you want to make a reservation which is arguably one of the most common use cases, you have to go to “More”… and after you select say tennis it retrieved nothing… so you have to make a phone call to the tennis center. They show your location which is also wrong. But they do not make it easy to switch locations. You click on the list hoping you would be able to change. But no. The app gives you direction to that location. I mean come on!!! What’s the point of the app?! anyone with a subscription to Claude or GPT would do a better job.
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needs work
can't even log in to my account, reset password multiple times but doesn't work
Im just playing as a guest
I was invited to play as a guest my by friend and they asked me to download the app. I thought ok fine, its probably just a waiver. Nope. It asks way too much personal information for me being a guest. It asks for my dob, my cell #, and emergency contact and their cell# and then it asks for my credit card information for billing…all for what? So 6mths down the road your information gets leaked and now someone has my dob and my number and emergency contact’s number and my cred card information!? Im good. No wonder you have 1 star out of 94 reviews. Didnt end up filling it out and I suggested a different place. Not worth filling all this information out just to be a guest. Pass. Chiken and Pickle doesnt make you do all of this smh.
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Terrible app and terrible business
The app UI is some of the worst I’ve ever seen and it’s impossible to reserve a court. Also you guys are charging people to use your courts. 5 dollars for outside courts and 36 for inside courts. Who in their right mind came up with that. Absolutely awful whoever is running this place. Another level of greed.
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Garbage App
The app is so confusing. The old UI was bad the new one is even worse. How do you make something bad when it was already garbage.
This company need to fire the dev team! Every version is worst. Cannot even see the drill full name
This company need to fire the dev team! Every version is worst. Cannot even see the drill full name now! Cannot change the default locations! Last version can choose fav locations , better than this location! This one Should have zero stars!
Unable to register program
The Select Participants step or function is not working. It does not give me the ability to select a participant to checkout. Major issue, this definitely needs to be resolved.
Buggy
Can't login with face ID. Email to reset password doesn't go through. Home court was incorrect with no way to change. Very poor app in performance and usability
Login doesn’t work
It’s a known issue among users that you randomly cannot login. Ever. For a company that is pushing its customers toward online interface to schedule tennis, their online app is terrible.
New Version Not Working!
You just updated from the ‘orange’ app to the ‘brown’ version for iOS users and reservations don’t work! I have a friend with the old Google app and all is still working. Please roll back version until this is actually functional.
Horrible Updates
The updates to this new version of the app are horrible. The app only does not work. There are several places where you need to click that are useless. I have to hunt for Reservations and then the date is not even visible until the end.
So bad
If this app is made by high schoolers, good on them for trying. The interface is so clunky and not thought out at all. Please get a new dev team.
Not working after the update
The app has become useless after the latest update. It used to work flawlessly before. Please fix it.
App has gotten worse
This app was decent but now I can’t schedule a court. So frustrating.
Bad interface and now I can’t log in
Something must have happened with a new update when I was out of town because I don’t remember if malfunctioning before. The app has picked a home court for me that is incorrect and I’m unable to correct it. And now it won’t allow me to log in and won’t even let me reset my password. This is really aggravating as I play tennis frequently, so the app is important to me.
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Can’t book courts after app update
Old version of app was working well. New update came in 5/20 is messed up big time. Testing wasn’t done properly/at all. It won’t show courts that are available.seems like even if you change filters it’s not taking those inputs but has its own.
Latest update has made the app useless
No ability to set the closest location to me as the default and I have lost the ability to reserve a pickleball court at that location. Prior to this update, it was easy and worked but now it is useless and I have to go book through the web portal (which also isn’t straightforward)
