Unprofessional behaviour
Bothered to sell their products
Government office’s works faster than Impact Guru
Furthermore, the campaign verification process took 2–3 weeks, which delayed the launch and directly caused me to miss out on crucial funding opportunities. To make matters worse, the funds that are currently in the account have been inaccessible for over a week, despite my multiple attempts to reach out.
This prolonged delay, lack of responsiveness, and overall unprofessional handling of my case are unacceptable. I request immediate action to resolve both the withdrawal issue and the communication gap.
Response from developer
Hi, we sincerely apologize for the inconvenience caused. As per our records, your concern has already been addressed and the funds has been successfully transferred from our side. We hope your issue has been resolved. If you have any further concerns, please feel free to reach out to us.
Beware of Impact Guru – Misleading and Exploitative Fundraising Platform!
They collected all our private details — his medical reports, photos, and personal information — saying they needed them to create an “emotional story” to help raise funds.
But after the campaign was posted, they pressured us to deposit ₹25,000–30,000, saying it was a part of a self-donation to build credibility and that they would promote the story only after we paid. They claimed this amount would be returned to us, minus a 10% platform deduction. It felt like a trap — and it was.
No donations were generated from their end, no promotion was done, and there was zero support. They are clearly preying on vulnerable people in desperate situations. It’s heartbreaking that platforms like this are taking advantage of families in distress.
🚫 Please be cautious:
• Do not send any money to start your own campaign.
• Do not believe claims of guaranteed promotions or donations.
• Read real user reviews and ask for full transparency before proceeding.
Impact Guru appears to be exploiting people’s helplessness in the name of medical fundraising. What they are doing is unethical and potentially fraudulent.
Please think twice before trusting them.
Response from developer
Hello Sanjay, we sincerely apologize for the inconvenience caused. Kindly share your details and concern with us at https://www.impactguru.com/raise-a-concern and our team will look into it on priority and get back to you at the earliest.
Very difficult to actually get money
Response from developer
Dear Narjis, this is to let you know that while we prefer transferring funds to the hospital's bank account to maintain transparency with our donors, we do have bill reimbursement options for fund transfers to personal accounts. You can provide us with the paid bills and your KYC details so we can complete the due diligence and transfer funds accordingly. Please share your fundraiser link with us on https://www.impactguru.com/raise-a-concern so that our team can look into this and provide you with a resolution.
