Imperial Biotek

Some of the key features include: - Individual Login for Service Engineers - Dashboard showing current tickets in hand - Raise new service requests based on calls received from customers - Update of Service status for each ticket - Track field service activity - Request spares - Auto-tickets for AMC, Preventive Maintenance, Warranties - Update of every customer visit, along with geo-location coordinate tracking The mobile app comes with a admin back-end for - Masters Management - Service Engineer Management - Reporting