Does not download charts any more
Used to work OK on my old phone. OK to use for planning purposes, and as a simple backup while out sailing.
Upgraded phone, restored purchases, and it does not download the charts I paid for. Gets 3/4 of the way through and crashes. Imray have been bought out recently and it looks like the new owners have broken the server. Going to ask for my money back.
Also old charts have never appeared in the archive for me. As soon as the day comes when the subscription expires ‘bang’ you have no charts. Not something you’d want to happen if you were nightsailing through rocks at midnight (but obvs you wouldn’t be relying on just this app would you?)
Upgraded phone, restored purchases, and it does not download the charts I paid for. Gets 3/4 of the way through and crashes. Imray have been bought out recently and it looks like the new owners have broken the server. Going to ask for my money back.
Also old charts have never appeared in the archive for me. As soon as the day comes when the subscription expires ‘bang’ you have no charts. Not something you’d want to happen if you were nightsailing through rocks at midnight (but obvs you wouldn’t be relying on just this app would you?)
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Subscription
I'm having trouble unsubscribing to this app I don't understand or like this app please delete my account and subscription
Crashes!
I keep on my boat an IPad Mini 3 running IOS 12.5.7, the latest version possible for that device. Navigator was running fine on it but had not been updated for several years. I accessed the App Store, noted that the upgrade was described as “compatible with this device” and ran it.
The update was completed but when I now try to run the app, it briefly shows the logo screen and then returns to the screen showing all apps. I have run reset on the iPad, to delete everything else in order to maximise capacity, and reloaded Navigator but the same thing happens.
Developers, do you have a solution please? I am very disappointed as I had just spent over £40 to purchase charts for a new sailing area. If the update is not actually compatible with this earlier IOS version, it should have not progressed the update, as other apps have on an attempted update.
The update was completed but when I now try to run the app, it briefly shows the logo screen and then returns to the screen showing all apps. I have run reset on the iPad, to delete everything else in order to maximise capacity, and reloaded Navigator but the same thing happens.
Developers, do you have a solution please? I am very disappointed as I had just spent over £40 to purchase charts for a new sailing area. If the update is not actually compatible with this earlier IOS version, it should have not progressed the update, as other apps have on an attempted update.
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Seems more focused on in app purchases than helping the mariner
At a time where all electronic charts are improving in quality - this app seems to focus on cross selling. On an iPad the level of zoom is ridiculously bad and it does not even prevent you from purchasing charts you have purchased. I used to love Imray but frankly they are massively loosing grounds
God app but lacks refinement
Good app but can’t transfer routes between I Phone and I Pad as it says it can. Even though it proceeds with the transfer to the other device I can’t find it there. I tried many times but in vain I run the latest iOS 17.1.2 🙁Also distance measurement tool is an awkward to use it zooms out every time you access it and then you need to find your location again and drag the tool there it’s annoying and a bit time consuming.App is quite accurate with the Imray paper charts, which is nice. I would give it more stras if they fix the routes transfers between devices and the distance measurement tool.
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