IMS Mobile (Merchant Point) User Reviews

Customer Experience

Positive experience31.4% of reviews
Neutral2.0% of reviews
Negative experience66.7% of reviews

~ Based on 51 written reviews from the US App Store.

Is IMS Mobile (Merchant Point) Safe?

Not enough ratings yet to assess IMS Mobile (Merchant Point).

Is IMS Mobile (Merchant Point) Legit?

IMS Mobile (Merchant Point) appears legitimate, with a few gaps. AppsHunter Legitimacy Score for IMS Mobile (Merchant Point) is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amount deducted

Worst company ever i have seen in my life the deduct rs2000 from my settlement and not showing any statement and reason why they deduct and when I call to customer care and I entered my terminal id it shows invalid terminal id again and again
Worst service ever I have experienced in my life
Don’t trust on them
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Reliable & Trustworthy

Fiserv is reliable , honest and operate with integrity. I recommend to all use thier services.

Commendable Service_New_ 01

All the service are at the fingertip, Digitalisation is the new version of service industry . Thank you 😀 and would recommend all to opt for IMS services

Poor customer support

These people keep money on hold and ask for documents which even they dont have. A very poor and uneducated staff on customer care. And no response for money stuck. False commitment for charges and no proper commitment

Biometric login? Really?

Why can’t the app remember the MID after successful login?

Fraud Company

This is a fraud company., Please do not purchase this swipe machine. Strongly oppose to everyone. They are always try to make money from customer account in different way - like different type of Value Added Services., Change the usage policy. They never follow their commitment & promises during first installation. Customer care people are very much disgusting people. They never follow your concerned. Last but not the least they will deduct the unwanted charges from your bank account/customer swipe account without your confirmation .
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Worst service provider

I have used this pos at one merchant and need ro cancel the order merchant refunded the money but no money come to my account merchant shared the refund details but no refund yet scam service provider for POS

Machine provided are of 1990s

Dont open account in ICICI bank
Edc machine provided are from 90s
Dont work properly
Worst customer service
Even sbi bank is better than them

Money suckers

They are just trying to make money out of this in any way possible and they are trying to make all of us fool.

Good Service

Service provider by IMS is fantastic and would encourage merchants to use their services ☺️☺️☺️

No totals of daily transactions

In this app total one day sale is not available. Pls give QR and swapping totals in single day means batch wise on day as other banks do

Card and upi statement is not generating well please look into this

Card and upi statement is not generating well and please look into this

Very Useful and Friendly

I found this app very useful to initiate payments by multiple payment methods. Thanks.

Very Happy with the Service

I am very happy with the services provided by Icici merchant services . Thanks and would recommend all to use the same .☺️

Fabulous Service

I have been associated with ICICI Merchant Services since 10 years . The improvement has been tremendous from calling to customer service to services at the tip of finger. I recommend everyone to use the services .

Worst service

Do not get this service in smaller towns. They wont help. They will keep charging unwanted fees and deduct your accounts . Please stay away unless you are a really big account.

Qr not working

No response

Recommended

User friendly interface and easy to use

Useless app

Unnecessary they are activating service and deducting our money and then saying to download this useless app. This is worst app ever made, there is no zero star. 5 star are fake reviews

Don’t go for this services

I got swiped machine in October at that time they said one time charge no monthly payment and annual fee and I paid around 2600/- now with in three months they charged annual setup fee and upi ID fee and other charges and they don’t take our permission to activate the service , they simply put a mail that we are activating this service from this date and if you don’t require the service you have to mail that we don’t require you service otherwise they simple charge bill and deduct payment fee from your bank accounts. Customer service is worst at the time of call we cannot here what they’re saying and if we want a speak a RM they call back at Sunday and call immediately three times and if we don’t pick a call they simply said customer is not lifting phone hence case is closed.
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