Could use some work
This app updates and resets things without giving the user notice. I appreciate the security with it all. However, not allowing me to access my finances via face id because it needs my password is dumb
Yikes
Not good
Awesome
Just like being at the bank.
This app is terrible.
It locks you out with one wrong password, attempt and it even locks you out when you try to reset your password making you have to call the bank. Not convenient at all. And that doesn’t work on a weekend.
Local Banking
Checking Account
Have to keep entering passwords
You have to keep changing your password too much should be a better way.
Logging in
I preferred the pin for logging in. The password process is more time consuming
Review
Hate having to keep changing my password! - I have a strong password and changing it all the time just makes it harder for me to remember so I make them easier which is not safer
App friendly
It’s hard to navigate and figure out how to use the app as the indicators aren’t very clear to first time user
It’s just ok
Doesn’t load right now and then. Needs to be in landscape mode also.
One horrible app
It took the customer service bank lady over an hour get the app and information to synchronize .
I cannot rely on it now to work now with inputting the same information in again and again.
Horrible horrible customer experience!
I cannot rely on it now to work now with inputting the same information in again and again.
Horrible horrible customer experience!
The Best
Wonderful guys that are so kind and helpful. I feel so blessed to have them.
InBank mobile app
Works great!
The new app
Each week I have to re-submit all my credentials in order to log in. It doesn’t remember me from week to week.
App
Does fine, however I don’t use the phone app but rather my IPad. Not having the app rotate to landscape mod is a major inconvenience. Thanks.
Horrible
This is by far the worst banking experience I’ve ever had! Mobile app rarely works. And calling the bank is futile. You end up leaving a voicemail which never is returned. My advice is to save yourself from extreme frustration and find another bank!
One horrible app
It took the customer service bank lady over an hour get the app and information to synchronize .
I cannot rely on it now to work now with inputting the same information in again and again.
Horrible horrible customer experience!
I cannot rely on it now to work now with inputting the same information in again and again.
Horrible horrible customer experience!
Flat out doesn’t work
InBank needs to stick with banking, not app development. Simply cannot get past the login screen. I put in my ID, hit continue, and… nothing happens. Just pull this thing from the App Store.
Terrible
Please go back to legacy. This app is awful
Mixed up and can’t pay my bills
I have this app on my home computer, a laptop and my phone. It will not work with Face ID and will ask for username and password. I have had this problem in the past (I had this account for years) that it locked me out. I am trying to pay bills so I went to the bank and the officer couldn’t get it to open. I called the help number IN Bank sent but they ask for a phone number to call back and they haven’t. That happens when there is no human on the other end answering. The app offers limited service with very poor editing features such as trying to change a date to pay a bill. There are so many problems with this app I may switch banks to see if their apps work better.
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