Fantastic! The missing app! Pls add Saved Replies
The app I was going to write! As someone joining (what I assume is) the “FreshDesk now charges” exodus, I was used to the not great, but good enough for mobile Freshdesk iOS app. The “official” FreeScout app is functional, but seems to be little more than the website itself which is a bit clunky (e.g. buttons have off-screen dropdowns and similar).
Only one thing missing - access to Saved Replies. Perhaps I missed this? Want some help adding it? See my reddit response in r/Freescout. Thanks!
Only one thing missing - access to Saved Replies. Perhaps I missed this? Want some help adding it? See my reddit response in r/Freescout. Thanks!
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Love UI, Buggy has potential
My mailboxes are disappearing along with other anomalies. Please fix & add global mailbox support.
Response from developer
Our latest version fixes a bunch of small bugs and hope it solves your concerns. If not please reach out to support and we can dig in!



