Inbox for FreeScout

Inbox for FreeScout

by LVL35 LLC

3 ratings
2 reviews
Free

Details

  • Released
  • Updated
  • March 10, 2026
  • October 6, 2026

Features

Inbox for FreeScout screenshot #1 for iPhone
Inbox for FreeScout screenshot #2 for iPhone
Inbox for FreeScout screenshot #3 for iPhone
iphone
ipad
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About

Access your open-source help desk on iPhone, iPad, and Mac with a fast, native experience. Receive optional push notifications, reply offline, and manage your support queue efficiently from any location.

✓Native iOS and macOS experience
✓Optional real push notifications
✓Offline reply functionality
✓Rich text formatting for replies
✓Secure API key storage
✓Adaptive multi-column layouts
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What's New in Inbox for FreeScout

6.10.06

October 6, 2026

Support for the iPhone Duo

User reviews

Fantastic! The missing app! Pls add Saved Replies

The app I was going to write! As someone joining (what I assume is) the “FreshDesk now charges” exodus, I was used to the not great, but good enough for mobile Freshdesk iOS app. The “official” FreeScout app is functional, but seems to be little more than the website itself which is a bit clunky (e.g. buttons have off-screen dropdowns and similar).

Only one thing missing - access to Saved Replies. Perhaps I missed this? Want some help adding it? See my reddit response in r/Freescout. Thanks!
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Love UI, Buggy has potential

My mailboxes are disappearing along with other anomalies. Please fix & add global mailbox support.

Response from developer

Our latest version fixes a bunch of small bugs and hope it solves your concerns. If not please reach out to support and we can dig in!

Developer apps

FAQ

What is Inbox for FreeScout?

Inbox for FreeScout is a native mobile application for iPhone, iPad, and Mac that provides access to your FreeScout open-source help desk. It offers features like push notifications and offline replies for efficient support management.

Does Inbox for FreeScout have ads?

No, Inbox for FreeScout does not contain advertisements. The application is free to download and use without any ad interruptions.

What devices does Inbox for FreeScout support?

Inbox for FreeScout is designed for Apple devices, specifically supporting iPhone and iPad. It also offers a native experience on Mac computers.

How do I connect my FreeScout server to Inbox for FreeScout?

Connecting your FreeScout server is simple. You just need to enter your server's URL and API key within the app. A built-in demo mode is also available for exploration.

Can I reply to customers when I'm offline with Inbox for FreeScout?

Yes, Inbox for FreeScout allows you to reply to customer conversations even when you don't have an internet connection. Your replies are queued and sent automatically once you are back online.

What is the age rating for Inbox for FreeScout?

Inbox for FreeScout has an age rating of 4+. This indicates it is suitable for users of all ages, with no mature content.

How often is Inbox for FreeScout updated?

The latest version of Inbox for FreeScout is 6.03.17, which was last updated on March 18, 2026. This suggests a relatively frequent update cycle for the application.

What are the benefits of using a native app like Inbox for FreeScout?

Using a native app like Inbox for FreeScout provides a faster and smoother experience compared to using a mobile web browser. It offers features like instant navigation, zero loading spinners on cached data, and adaptive layouts for different devices.