Comparison

Inbox for FreeScout vs Umami Dashboard Analytics

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Inbox for FreeScout

Access your open-source help desk on iPhone, iPad, and Mac with a fast, native experience. Receive optional push notifications, reply offline, and manage your support queue efficiently from any location.

Highlights
  • Native iOS and macOS experience
  • Optional real push notifications
  • Offline reply functionality
  • Rich text formatting for replies
  • Secure API key storage
  • Adaptive multi-column layouts
Features
Read full description

Your FreeScout helpdesk, native on every Apple device. Inbox for FreeScout brings your open-source help desk to iPhone, iPad, and Mac with a fast, native experience. Stop wrestling with the mobile web - get optional real push notifications, reply offline, and manage your support queue from anywhere. Why Inbox for FreeScout? Instant push notifications: Know the moment a customer replies. Smart routing notifies the right agent automatically. Works offline: Browse cached conversations without a connection. Replies are queued and sent automatically when you're back online. Rich replies: Bold, italic, underline, and bullet list formatting. Your replies look professional. Native & fast: Built natively which allows for smooth scrolling, instant navigation, and zero loading spinners on cached data. Adapts to your device: 3-column layout on iPad and Mac. Compact 2-column layout on iPhone. Designed for how you work. Secure by design: API keys stored in the Keychain. Connect your FreeScout server in seconds - just enter your URL and API key. Or try the built-in demo mode to explore the app instantly.

About

Umami Dashboard Analytics

Access your Umami website analytics on the go with this mobile app. Track traffic, visitors, pageviews, and key metrics through a fast, clean, and easy-to-read dashboard designed for mobile users. Stay informed about your website's performance anytime, anywhere.

Highlights
  • Mobile-friendly analytics dashboard
  • Track website traffic and visitors
  • Monitor pageviews and visits
  • Live metric summaries
  • Clear analytics cards
  • Check web stats and trends
Features
Read full description

Umami : Dashboard brings your Umami Analytics statistics to your phone. Follow your websites' traffic anywhere, in a fast, clean and privacy-friendly app. CONNECT IN SECONDS • Umami Cloud with an API key • Self-hosted instances with your username and password • Cloudflare Access support for protected instances • Several instances: switch from one to another in a tap • Demo account to try the app without an instance A CLEAR DASHBOARD • Visitors, visits, pageviews, bounce rate, average visit time and views per visit • Comparison with the previous period • Live visitors counter • Traffic chart and highlights: top page, referrer, country and browser • Last 24 hours, 7 days, 30 days, this month, last month or any custom range DETAILED STATISTICS • Pages, titles, entry and exit pages • Referrers, channels and UTM campaigns (source, medium, campaign, content, term) • Countries, regions, cities and languages • Browsers, operating systems, devices and screens • Search, sort and filter the dashboard from any value EVENTS AND SESSIONS • Custom events with their properties and value breakdowns • Individual visitor sessions with a full activity timeline REPORTS • Funnels and goals • Web Vitals performance • Filters and saved segments MADE FOR YOUR PHONE • Home screen widget • Light and dark themes • Available in English, French, Spanish and German PREMIUM The app is free with ads. A single one-time purchase removes all ads forever. No subscription. Credentials are stored securely on your device and are only sent to your own Umami instance. Umami : Dashboard is an independent app and is not affiliated with Umami Software.

Screenshots

Inbox for FreeScout3 screens
Umami Dashboard Analytics4 screens

Verdict

The call

The clearest difference is rating: Umami Dashboard Analytics at 5.0 against Inbox for FreeScout's 3.0. Umami Dashboard Analytics also leads on iOS requirement (18.0 vs 26.0). Inbox for FreeScout's advantage is in-app purchases (none vs 1) and ads (none vs shown). On price, update cadence and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Umami Dashboard Analytics sells 1 one-off in-app purchase. Inbox for FreeScout asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Umami Dashboard Analytics holds the better App Store score, 5.0 against 3.0. Both are backed by a comparable volume of ratings — 3 and 1 respectively.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

Scorecard6 real differences · 4 level
Inbox for FreeScout versus Umami Dashboard Analytics: the parameters behind the verdict, then further details
ParameterInbox for FreeScoutUmami Dashboard Analytics
PriceFreeFree
Rating3.0 (3 ratings)5.0 (1 ratings) — better
Positive reviews50.0% of reviews—
Number of ratings3 — better1
Update frequencyEvery 2 monthsEvery 2 months
AdsNo — betterYes
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPad
Requires iOS26.018.0 — better
Further details — not scored
Size7 MB28 MB
Age rating4+4+
DeveloperLVL35 LLCTheo Vankoekelberg

Customer experience

Inbox for FreeScout

All ratings3 ratings
Positive33.3%
Neutral33.3%
Negative33.3%
Written reviews2 reviews
Positive50.0%
Neutral50.0%
Negative0.0%

Umami Dashboard Analytics

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Inbox for FreeScout

No in-app purchases

1 purchases

Umami Dashboard Analytics

One-time1
  • Remove ads$2.99

Questions

Is Inbox for FreeScout free?
Inbox for FreeScout is free to download, with no in-app purchases.
Is Umami Dashboard Analytics free?
Umami Dashboard Analytics is free to download, with in-app purchases available.
Which has better reviews, Inbox for FreeScout or Umami Dashboard Analytics?
Umami Dashboard Analytics is rated higher. Inbox for FreeScout averages 3.0 out of 5 from 3 ratings, while Umami Dashboard Analytics averages 5.0 from 1 ratings.
Do Inbox for FreeScout or Umami Dashboard Analytics have ads?
Umami Dashboard Analytics shows ads; Inbox for FreeScout does not.
Which is updated more often, Inbox for FreeScout or Umami Dashboard Analytics?
Inbox for FreeScout ships an update every 2 months, and Umami Dashboard Analytics every 2 months. Most recently, Inbox for FreeScout was updated on October 24, 2026 and Umami Dashboard Analytics on October 25, 2026.

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