IncredibleBank User Reviews

Customer Experience

Positive experience72.6% of reviews
Neutral8.1% of reviews
Negative experience19.4% of reviews

~ Based on 62 written reviews from the US App Store.

What users say

Is IncredibleBank Safe?

IncredibleBank appears safe based on user ratings. AppsHunter Safety Score for IncredibleBank is 96/100.

This assessment is based on 3,732 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
1.9% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 3,491 App Store ratings for IncredibleBank.

Is IncredibleBank Legit?

IncredibleBank appears to be a legitimate app. AppsHunter Legitimacy Score for IncredibleBank is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent service!

So easy to navigate and quick responses to all my questions.

App

The online banking app is terrible to use. The bank wants to charge us to use the check scanner so we returned it (should have kept it because they are still charging us for the scanner). Now we are trying to remote deposit checks and it doesn’t allow us to do that either. We continuously get an error that the check has already been deposited even though the check was just written out and it’s the first time attempting to deposit it. I wish we were in a place to change financial institutions - I would do it immediately! I will also advise anyone to NOT get setup with incredible bank.
Show more

Mobile deposit only works half the time

Mobile deposit features seems to be very hit or miss. I have had several checks that are continually rejected for “missing endorsement” when my name is signed big and bold in black ink.

Glitches

This app has not worked for me for several weeks. It does not connect to my accounts and is useless at this point.

Love the popcorn

Great folks at 17th Ave location except for Kelly (JK, lol). Great personal and business bank!

Customer Service

If you are looking for that personal service like we use to have many moons ago. Incredible Bank us for you. Always a human at the other end of the phone and always ready to help with any issue or need. I love this Bank and highly recommend to all.

Convenient

Quick look at everything, helps me stay up on all finances

Best Bank

I have dealt with the most positive and polite staff! Hands down Michelle Albenga was amazing to work with!! I would recommend her and the bank!!

Review

I love y’all, mean it.

Needs to be more reliable

Needs to be more reliable constantly glitches not wanting to load and and inaccurate balance considering it involves my money it should be way more reliable and fast not having to go to the ATM to check balance Everytime wold be nice

For mobile deposit only

App deposits auto reject even if you write “for mobile deposit only.” Super frustrating!

Pretty good app

Works well, has all functionality I need. Use it for mortgage, credit card, personal and business checking accounts

IncredibleBank

Am I to understand, because my iPad is older that I must get a new iPad to see MY BANK ACCOUNT.? If that is correct, I will be using a different bank as soon as I can get into the bank, and withdraw my cash! I realize I’m not the riches customer, but I imagine I am not the poorest either! So ASAP I WILL BE TAKING MY CASH OUT AND PUT IT INTO ANOTHER BANK, I will be using a heck withdrawal!
Show more

Trash

Can’t even log in to app. Says it’s sending verification code and never does.

Amazing

Amazingly helpful; love my bank!

IOS 15 compatibility?!?

App versions after 3.5.0 are not compatible with the latest version of IOS 15.8.2. Please fix this. Especially since, IOS 15 is still supported by Apple; with security updates being released as needed.

Mortgage

Despite being assured of the ease to make extra mortgage payment via app. Difficult to set up. Tired of spending hours for something so simple.

App works fine.

App has everything to make it easy to work with my
bank accounts.

Great Bank

Best bank in Wausau Wisconsin!

Best digital app ever!

The app is so easy to use, beautiful, and FAST!! Absolutely love it.