The older version was better
This new version is a little confusing for me atleast, i don’t like how when i bring up my past transactions it doesn’t reflect on the transaction tabs. The older version had it to where the transaction’s and money you had were all in one place so it made it easier for me to keep track of my spending. This just feels so out of place for me
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Customer Service
I was here less than 10 minutes. Everything was updated and they stepped me through some processes on my phone. Customer service was top-notch. Appreciate this!
Terrible Online Banking app
The banking app is sporadic on when it will let you log in. Most of the time it just gives you an error message saying “Unable to validate your information”. Yet I can go on a computer and use the same log in and get access.
Independence bank
Independence bank is for me and it fits in with all my needs and i am so happy to own a app like this
Overdraft alert
No matter how many times I set up alerts to prevent my account from overdrawing I never get them. Ridiculous.







