SO FAST—idk why other ppl are having issues
First, I never write reviews. Actually, this would be my first ever App Store review. From all the recent reviews I was rlly worried that I was never going to get my pictures. So I came here to say that in a matter of fact I got them in under 3 working days. They came out great! Very happy with them!
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do not use!!!
I have been a long time customer and developed many many rules through this app for four years now this most recent one I sent them my pictures from prom and my senior trip they claimed to have got my film and I got the email but a couple weeks later I still haven't received anything I reached out to support and they said that they were working on it and it hadn't been developed yet two months later I still haven't gotten the pictures and I reached out again. They did not answer so I emailed them again. They said that they didn't know where the film was, and they would escalate it another three months later still nothing and I haven't heard from them. I emailed them no answer. I DM them on Instagram and when they finally answered, they say that they lost it and they don't know how to find it. They offered me a $50 credit, but I will not be ordering from them again. The customer service is terrible and they seem to have no care that they lost valuable pictures to me. I trusted them with these because I've been using them for so long and I've never had any issue very sad and they will be losing a customer if I can rate them zero stars I would
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LOVEEE
I’ve been using this app for so long and absolutely love it. The bessstttt
Best film app I’ve used
These guys cracked the code for sharing film photos digitally. Seriously give it a shot if you’re tired of send film to a drug store and waiting for the scans, these guys are a lot more quick than other spots I’ve used especially in nyc. 5/5
this app has sadly gone downhill :(
i never thought i'd have to write this review seeing as i've never had any problems in the past when i mail in my film to be developed. I have sent in three disposable cameras to indisposable over the past three years and i always got an email when the pictures were ready and uploaded,and it was usually within 5 days after they received my film. It has now been 12 days since they have received my film. I have contacted their customer service multiple times and have gotten no response. I used to put people on this app because it was such an easy way to get your film developed, but now they have lost a customer! :(
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slow, not worth it
I have been using indisposable for a little over a year and have sent them 3 rolls a film. I found them on TikTok and tried supporting them because they are a small business, but the truth is that the development time is too long, it’s 7-9 BUSINESS days and sometimes even longer. I do like how the app organizes the film but many other companies do that too. The app is also very weird, it will log you out randomly. I would go to a Walmart or CVS. I am waiting for this last role of film to be returned but after this I’m taking my film to my local camera shop.
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Do not use
A lot of lost memories in these reviews, mine included. Should tell you something…
Do not use them
The timing is ridiculously slow, they do not communicate well and they continue to extend timelines. Better off going to Walgreens.
Too Long, No help from customer service
This app is genuinely such a waste of money. The time frames promoted are not accurate and the system has crashed continuously on me. It’s such a waste of money. customer service takes ages to get ahold of and do not respond with effective answers.
App doesn’t work and takes too long to receive photos back
The app almost never works. I always have to log in on line and download my pictures rather than use the app. Which defeats the whole purpose of this platform. They also give us a time frame when photos should be ready however it almost never gets done on time. I feel like it’s a bit pricey to be waiting so long to receive our order back. I think they should update their expected turnaround time or make sure to get it done within the expected timeframe.
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Lost a Long time customer:(
I have developed 11 cameras with them in the past and will no longer be using them. Within the last year the customer service and timing has gone extremely down hill. I had several issues with film taking over a month to get back and no responses from support. My last film took forever to get a response from customer service. I got a response back saying that they had it and would see why it was taking long. Over a month after that message and several attempts to contact support they told me that the film was lost. They refunded me and gave me a $25 gift card which I appreciated but after I asked why they told me they had it - I got zero response again. I had commented on their instagram to try and get a response and have had several people reach out saying they’re having the same problem- sadly I’m not the one:( I loved the company originally so the two stars is for the past and them at least refunding me!
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Terrible customer service.
It has been over two weeks and I haven’t received my prints. DO NOT USE THIS SERVICE. It took them a week to respond to my support email and now they’ve gone dark again. They promised 5-6 business days and it’s been 11. I will never use them again. I just want my photos.
Looked Promising However Waste of $$
I sent my film in 3 weeks ago and never received my shipping label after paying. I then emailed and they sent my label. I shipped it off and then after 8 days reached out because USPS stated that the film was delivered yet they never told me it was received.
They let me know it was received and after another week and a half I’ve emailed for an update. No update.
This film was so important to me because it was my first time using a disposable camera. It had all my travels from this summer and now I fear that I’ll never be able to get those memories back.
The entire goal of this company is to be convenient however, they don’t respond and cost way to much just to not receive film. I work 2 jobs so this is not easy for me to deal with.
Find a local shop that’s more reliable and use them.
The app itself has “had a bug” for months and doesn’t work. AVOID THIS COMPANY 🚨🚨‼️‼️
They let me know it was received and after another week and a half I’ve emailed for an update. No update.
This film was so important to me because it was my first time using a disposable camera. It had all my travels from this summer and now I fear that I’ll never be able to get those memories back.
The entire goal of this company is to be convenient however, they don’t respond and cost way to much just to not receive film. I work 2 jobs so this is not easy for me to deal with.
Find a local shop that’s more reliable and use them.
The app itself has “had a bug” for months and doesn’t work. AVOID THIS COMPANY 🚨🚨‼️‼️
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Potential
I discovered this app and company on TikTok, and I really think there is some awesome potential here. My main issue with it is that both times I’ve developed photos they have had issues and not been uploaded on the app (so I’ve had to email).
Not giving up on this brand, but probably will not get my photos developed here soon- but I’ll be checking in to see improvements. Great ideas, but change is needed.
Not giving up on this brand, but probably will not get my photos developed here soon- but I’ll be checking in to see improvements. Great ideas, but change is needed.
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Terrible customer service. BEWARE
Do not use them. I spent over $50 for no one to answer my emails; as I presume indisposable LOST MY FILM. The reels sections of the app does not update and it has been 2 weeks since they received my film. I recommend you use the darkroom instead as I have had success sending my cameras to that company. Indisposable is an awful waste of money and unfortunately I have now lost all my memories from my best friends engagement because of Indisposable.
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WHERE IS MY ORDER?!?!
It’s been more then 3-4 business days and still haven’t not received my film. At this point I don’t even want my film developed, I just want my negatives back and I’ll take it somewhere else. Please do not send your film here !!!
Poor Customer Service
I have trying to reach out to someone about an update on my order and have not received a response back in about a week. The film development has taken a long time and it seems that they do not offer updates or responses. It’s not worth the effort and costs too much.
Good enough but increasingly slow
I've been using Indisposable for years and have been singing its praises for a very long time. However, since 2020, they have made essentially zero updates to make the app more user friendly or advanced, and the turn around time has gotten longer and longer (and prices increased). Getting in touch with support is difficult, and the 3-4 day development time is simply not true. The photos turn out well enough, but there are other better options at this point. Still waiting on development of film, and this will probably be my last time using them.
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the best of the best
Amazing app and they develop film in less than a week! super nice employees who also helped me with the shipping instructions
🚨🚨DO NOT USE 🚨🚨
After waiting 3 weeks without receiving my film after shipping it to them, I reached out and asked why it was delayed. They insist that they never received my film even though USPS shows and confirmed it was delivered. The film I sent the be developed had many pictures of my engagement and travels abroad with my fiancé, pictures that I will never be able to get back. I am heart broken and distraught, and there’s absolutely nothing I can do about it. Pictures are gone forever. Don’t waste your money just to lose your film.
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