Poor Support and Zero Accountability
For a financial platform that handles users’ money and investments, this level of negligence and poor customer support is unacceptable. When real money is involved, users expect accountability, transparency, and timely action — not automated responses and endless delays.
The app interface may look good, but support quality matters the most during critical situations, and INDmoney completely failed there. Very frustrating and stressful experience. I hope the company seriously improves its customer service and escalation process before more users face similar problems.
Response from developer
Hi, your feedback means a lot! We'd love to understand your experience better and address anything specific. Drop us a note at psreviews@indmoney.com — our team reviews every single message. Looking forward to hearing from you! 🌟
Poor Order Execution Causing Financial Loss
I am a regular trader and I am deeply disappointed with the order execution quality of this platform. The app consistently executes BUY orders at prices higher than the displayed market price, while SELL orders are executed at prices lower than expected. This repeated slippage causes direct financial loss to users.
The most frustrating part is that even when the market moves in profit direction, the delayed execution and poor order matching reduce or completely destroy the gains. It feels like the platform is always one step behind the live market.
Major issues faced repeatedly:
1. Delayed order execution during active market hours
2. Huge difference between shown price and executed price
3. Poor intraday trading support
4. Lagging charts and delayed response
5. Unreliable for scalping and quick trades
6. Direct losses caused due to platform inefficiency
For a financial trading application, execution speed and price accuracy are the most basic expectations. Unfortunately INDMoney fails badly in this area.
This app may be suitable only for passive investors, but for active traders it is highly risky and disappointing.
I request the INDMoney team to seriously investigate their execution engine and compensate users suffering losses due to such poor platform performance.
Until then, I strongly do not recommend this app to anyone who is serious about trading.
Response from developer
Hi, your feedback means a lot! We'd love to understand your experience better and address anything specific. Drop us a note at psreviews@indmoney.com — our team reviews every single message. Looking forward to hearing from you! 🌟
Essential Risk Management Feature Missing in INDmoney
Once a trade is placed, users should be able to set both Stop Loss (SL) and Take Profit (TP) orders at the same time. Right now, the limitation forces traders to manage positions manually or place orders separately, which increases risk and leaves room for error in fast moving markets.
This is not just a nice feature. It is essential. For traders, even a small delay or missed execution can make a big difference in outcomes. Having both SL and TP in place from the start ensures discipline, protects capital, and removes emotional decision making during volatility.
Another important point is that many traders prefer working with absolute numbers rather than percentages. Not everyone manages trades in percentages. Clear, number based inputs for SL and TP would make the platform more practical and user friendly for real trading scenarios.
A small upgrade like this could significantly improve the trading experience on INDmoney. It is about giving traders the control they need to manage risk properly.
Response from developer
Hi, your feedback means a lot! We'd love to understand your experience better and address anything specific. Drop us a note at psreviews@indmoney.com — our team reviews every single message. Looking forward to hearing from you! 🌟
Limited Flexibility in terms of Bank accounts
Response from developer
We welcome your feedback, kindly reach out to us at psreviews@indmoney.com. We are committed to incorporating your feedback. We sincerely value and appreciate your trust in INDmoney for Stocks and Mutual Funds. Our app serves as an all-in-one super money app, catering to your diverse needs.
Powerful Features, Yet a Buggy iOS Experience
That said, I sincerely hope the team prioritizes a complete overhaul of the iOS app experience. The app feels quite buggy and glitchy during regular use. For example, after successfully funding the US wallet, the app doesn’t automatically redirect back to the orders page and instead gets stuck on the same screen. Page transitions are not seamless, and navigation often feels clunky. Additionally, some menus and options are not visually aligned properly, which affects the overall user experience.
Given that apps like Groww and CRED offer a much smoother and more stable iOS experience, I strongly urge the developers to focus more on optimizing and refining the iOS app. INDmoney has excellent features and potential—polishing the app’s performance would truly elevate it to the next level.
Response from developer
We welcome your feedback, kindly reach out to us at psreviews@indmoney.com. We are committed to incorporating your feedback. We sincerely value and appreciate your trust in INDmoney for Stocks and Mutual Funds. Our app serves as an all-in-one super money app, catering to your diverse needs.
Best App for Equity Investment
2. Real time graph like zerodha or better than them 3. Average NAV of mutual brought by user also show above without tape inside. Above are only suggestions if not done tab bhi I am happy. Some how I will equity owner of INDmoney one day. Thanks for helping
With regards and blessings
Response from developer
We welcome your feedback, kindly reach out to us at psreviews@indmoney.com. We are committed to incorporating your feedback. We sincerely value and appreciate your trust in INDmoney for Stocks and Mutual Funds. Our app serves as an all-in-one super money app, catering to your diverse needs.
Frustrating Experience with Onboarding and Support
Even after this long delay, I tried to be patient and assumed it might be a rare issue. However, when I attempted to activate my UPI account on 6th August, I faced the same problem again — the account still hasn’t been activated. The support team continues to give generic responses like “the team is working on it” without offering real updates or solutions. I have already shared screenshots and videos multiple times, yet there has been no progress.
The overall service has been extremely disappointing. This experience makes me hesitant to invest in stocks or handle money through the app, as I’m not confident that my funds will be safe if issues arise and the support team continues to respond in this way.
Response from developer
We sincerely apologize for any inconvenience caused. Our aim is to ensure a seamless experience for our valued users on their preferred platform for Stocks and Mutual Funds. To better assist you, could you please provide us with your registered email ID? Kindly share the same on psreviews@indmoney.com.
Basic Feature of stock XIRR is not provided
Scammer Platform
Response from developer
We sincerely apologize for any inconvenience caused. Our aim is to ensure a seamless experience for our valued users on their preferred platform for Stocks and Mutual Funds. To better assist you, could you please provide us with your registered email ID? Kindly share the same on psreviews@indmoney.com.
Good
Response from developer
Thank You for choosing INDmoney: Your go-to platform for Stocks and Mutual Funds.
Closing account is not feasible
Response from developer
We sincerely apologize for any inconvenience caused. Our aim is to ensure a seamless experience for our valued users on their preferred platform for Stocks and Mutual Funds. To better assist you, could you please provide us with your registered email ID? Kindly share the same on psreviews@indmoney.com.
Worst experience
Not useful for NRI’s
Then comes the second part opening a DMAT account, I was asked to sign a 40 page pdf which I did and uploaded it in the app. This review is taking so many days and no proper response or action even a support ticket raised.
Disaster
Review for INDmoney: Pathetic Customer Support, Great Features Aren’t Enough
Response from developer
We understand your concern. Please be assured that resolving this matter promptly is our top priority. Your feedback is invaluable in helping us improve our service. Thank you for bringing it to our attention. We're actively working on a solution and will keep you updated on our progress.
Disappointing Limitation for Non-Google Users - Misleading Claims
I’ve been giving feedback about this limitation since the feature was introduced, and it’s incredibly frustrating that such a basic functionality hasn’t been incorporated yet. If they’re serious about being the ultimate financial management solution, this should have been addressed by now. Advertising themselves as a “super money app” feels misleading when they ignore such a significant portion of their user base. Until they fix this, it’s hard to justify sticking with IndMoney when there are other apps that handle financial needs much better across the board.
Response from developer
Hi, We welcome your feedback, kindly reach out to us at psreviews@indmoney.com. We are committed to incorporating your feedback and to get a five-star rating from you. We sincerely value and appreciate your trust in INDmoney for Stocks and Mutual Funds. Our app serves as an all-in-one super money app, catering to your diverse needs.
Overall good experience but need UX improvement
Additionally, I suggest removing or hiding less frequently used features from the main screen. Having too many options in one place can be distracting and make for a less seamless trading experience.
Overall, my experience with INDMoney has been good, but this issue needs attention.
Response from developer
Hi, We sincerely apologize for any inconvenience caused. Our aim is to ensure a seamless experience for our valued users on their preferred platform for Stocks and Mutual Funds. To better assist you, could you please provide us with your registered email ID? Kindly share the same on psreviews@indmoney.com?
Love this application
Response from developer
Hi, Thank You for choosing INDmoney: Your go-to platform for Stocks and Mutual Funds.
Good but Stupid things
However there are some stupid bugs for example Taiwan sotcks it never shows correct financial data
Suppose you are investing by looking at their revenue and later on find out it is wrong.
Same is true for 2-3 more companies
I informed the founder on linkedin they fixed it but after certain issue appeared again
Another stupid thing is offers they try to sell
For example top up insurance. If I want to purchase 1 crore insurance then wouldn’t I purchase at first place
Second is indcash
I have 22 lakh portfolio and they are giving instant cash up to 80 thousand that too on 13-16% annual interest rate
Why whould I want it instead selling small portion of stocks
Response from developer
Hi, We are glad that your concern has been addressed. Thanks

