INDmoney User Reviews

What users say

Top reviews

Poor Support and Zero Accountability

Extremely disappointing experience with INDmoney support. I faced an urgent issue related to my account/funds and the support team kept sending the same scripted apologies without providing any actual resolution. I was repeatedly promised callbacks within “15–60 minutes,” but nobody followed up properly, and the issue remained unresolved for hours.

For a financial platform that handles users’ money and investments, this level of negligence and poor customer support is unacceptable. When real money is involved, users expect accountability, transparency, and timely action — not automated responses and endless delays.

The app interface may look good, but support quality matters the most during critical situations, and INDmoney completely failed there. Very frustrating and stressful experience. I hope the company seriously improves its customer service and escalation process before more users face similar problems.
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Response from developer

Hi, your feedback means a lot! We'd love to understand your experience better and address anything specific. Drop us a note at psreviews@indmoney.com — our team reviews every single message. Looking forward to hearing from you! 🌟

Poor Order Execution Causing Financial Loss

Extremely poor and unacceptable trading experience with INDMoney.

I am a regular trader and I am deeply disappointed with the order execution quality of this platform. The app consistently executes BUY orders at prices higher than the displayed market price, while SELL orders are executed at prices lower than expected. This repeated slippage causes direct financial loss to users.

The most frustrating part is that even when the market moves in profit direction, the delayed execution and poor order matching reduce or completely destroy the gains. It feels like the platform is always one step behind the live market.

Major issues faced repeatedly:
1. Delayed order execution during active market hours
2. Huge difference between shown price and executed price
3. Poor intraday trading support
4. Lagging charts and delayed response
5. Unreliable for scalping and quick trades
6. Direct losses caused due to platform inefficiency

For a financial trading application, execution speed and price accuracy are the most basic expectations. Unfortunately INDMoney fails badly in this area.

This app may be suitable only for passive investors, but for active traders it is highly risky and disappointing.

I request the INDMoney team to seriously investigate their execution engine and compensate users suffering losses due to such poor platform performance.

Until then, I strongly do not recommend this app to anyone who is serious about trading.
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Response from developer

Hi, your feedback means a lot! We'd love to understand your experience better and address anything specific. Drop us a note at psreviews@indmoney.com — our team reviews every single message. Looking forward to hearing from you! 🌟

Essential Risk Management Feature Missing in INDmoney

INDmoney is a solid platform overall, but there’s one critical feature missing that can seriously impact traders, especially those who care about proper risk management.

Once a trade is placed, users should be able to set both Stop Loss (SL) and Take Profit (TP) orders at the same time. Right now, the limitation forces traders to manage positions manually or place orders separately, which increases risk and leaves room for error in fast moving markets.

This is not just a nice feature. It is essential. For traders, even a small delay or missed execution can make a big difference in outcomes. Having both SL and TP in place from the start ensures discipline, protects capital, and removes emotional decision making during volatility.

Another important point is that many traders prefer working with absolute numbers rather than percentages. Not everyone manages trades in percentages. Clear, number based inputs for SL and TP would make the platform more practical and user friendly for real trading scenarios.

A small upgrade like this could significantly improve the trading experience on INDmoney. It is about giving traders the control they need to manage risk properly.
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Response from developer

Hi, your feedback means a lot! We'd love to understand your experience better and address anything specific. Drop us a note at psreviews@indmoney.com — our team reviews every single message. Looking forward to hearing from you! 🌟

Limited Flexibility in terms of Bank accounts

The main idea to invest in US stocks is to move a portion of your assets in another jurisdiction to avoid rupee depreciation and diversify the risk of holding all the assets in one country (India). This app does not allow the option to transfer money in to a foreign bank account once you sell your shares. This means that once you sell you need to convert back to Indian rupees and then again transfer back to USD to move the money to a foreign account. On a large portfolio this is lot of money lost in commision and conversion and the whole idea of keeping the money abroad is gone. You can rather use other US brokerage apps to buy these US shares who provide all the flexibility of adding any bank account and while selling there is no loss in conversion and commissions. This makes IND Money super market expensive in the longer term unless they give you option to add foreign bank accounts.
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Response from developer

We welcome your feedback, kindly reach out to us at psreviews@indmoney.com. We are committed to incorporating your feedback. We sincerely value and appreciate your trust in INDmoney for Stocks and Mutual Funds. Our app serves as an all-in-one super money app, catering to your diverse needs.

Powerful Features, Yet a Buggy iOS Experience

I really appreciate the flexibility INDmoney offers and the thoughtful, investor-friendly features—especially small but impactful touches like setting price alerts when a stock drops below a certain percentage, and timely prompts when multiple actionable options appear exactly when you need them.

That said, I sincerely hope the team prioritizes a complete overhaul of the iOS app experience. The app feels quite buggy and glitchy during regular use. For example, after successfully funding the US wallet, the app doesn’t automatically redirect back to the orders page and instead gets stuck on the same screen. Page transitions are not seamless, and navigation often feels clunky. Additionally, some menus and options are not visually aligned properly, which affects the overall user experience.

Given that apps like Groww and CRED offer a much smoother and more stable iOS experience, I strongly urge the developers to focus more on optimizing and refining the iOS app. INDmoney has excellent features and potential—polishing the app’s performance would truly elevate it to the next level.
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Response from developer

We welcome your feedback, kindly reach out to us at psreviews@indmoney.com. We are committed to incorporating your feedback. We sincerely value and appreciate your trust in INDmoney for Stocks and Mutual Funds. Our app serves as an all-in-one super money app, catering to your diverse needs.

Best App for Equity Investment

I am happy to connect with INDmoney this only best app ever and his service are best ever. INDmoney support system is very easy and prompt to resolve each and every need required by user. I know some may be said some this and that but I know INDmoney team is best and also they frequently updating day by day I have two suggestions if someone see from management 1. Including bond investing like wint wealth
2. Real time graph like zerodha or better than them 3. Average NAV of mutual brought by user also show above without tape inside. Above are only suggestions if not done tab bhi I am happy. Some how I will equity owner of INDmoney one day. Thanks for helping

With regards and blessings
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Response from developer

We welcome your feedback, kindly reach out to us at psreviews@indmoney.com. We are committed to incorporating your feedback. We sincerely value and appreciate your trust in INDmoney for Stocks and Mutual Funds. Our app serves as an all-in-one super money app, catering to your diverse needs.

Frustrating Experience with Onboarding and Support

I started using the INDMoney app in July 2025. During registration, I completed the VKYC process for Federal Bank, but the final account creation took nearly 3–4 weeks. This was only resolved after repeatedly raising tickets and calling the support team. Most of the time, the support replies only extended the ETA week after week, without giving any clear explanation.

Even after this long delay, I tried to be patient and assumed it might be a rare issue. However, when I attempted to activate my UPI account on 6th August, I faced the same problem again — the account still hasn’t been activated. The support team continues to give generic responses like “the team is working on it” without offering real updates or solutions. I have already shared screenshots and videos multiple times, yet there has been no progress.

The overall service has been extremely disappointing. This experience makes me hesitant to invest in stocks or handle money through the app, as I’m not confident that my funds will be safe if issues arise and the support team continues to respond in this way.
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Response from developer

We sincerely apologize for any inconvenience caused. Our aim is to ensure a seamless experience for our valued users on their preferred platform for Stocks and Mutual Funds. To better assist you, could you please provide us with your registered email ID? Kindly share the same on psreviews@indmoney.com.

Basic Feature of stock XIRR is not provided

When can I expect to get a feature to see XIRR or CAGR of my stock investments which is a basic feature provided by all of your peer brokers such as Zerodha. I have previously raised some tickets with your support team where I have been told that it will be commenced soon but still it’s not there.

Scammer Platform

They are scammers is what it is. They hold your data against your will, making your account closure a nightmare. Cybercrime departments should look deeply into this business. Outright not recommended.

Response from developer

We sincerely apologize for any inconvenience caused. Our aim is to ensure a seamless experience for our valued users on their preferred platform for Stocks and Mutual Funds. To better assist you, could you please provide us with your registered email ID? Kindly share the same on psreviews@indmoney.com.

Good

Beautiful

Response from developer

Thank You for choosing INDmoney: Your go-to platform for Stocks and Mutual Funds.

Closing account is not feasible

They ask you to send hardcopies of documents for account closure. Only a caveman would ask!

Response from developer

We sincerely apologize for any inconvenience caused. Our aim is to ensure a seamless experience for our valued users on their preferred platform for Stocks and Mutual Funds. To better assist you, could you please provide us with your registered email ID? Kindly share the same on psreviews@indmoney.com.

Worst experience

I invested in usa market through INDmoney and i cannot withdraw my funds as their platform is most of the time down.

Not useful for NRI’s

Initially had issues doing kyc being overseas somehow raising a support ticket resolved it in a weeks time.
Then comes the second part opening a DMAT account, I was asked to sign a 40 page pdf which I did and uploaded it in the app. This review is taking so many days and no proper response or action even a support ticket raised.
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Disaster

Dont use this app . If you want to invest in ind stocks use grow or zerodha . And for us stocks use other . Don’t use this app . This app is a complete disaster.

Review for INDmoney: Pathetic Customer Support, Great Features Aren’t Enough

I am extremely disappointed with INDmoney’s customer support. My money has been stuck in a mutual fund for over a year, stuck in a “switch” status without any valid explanation. Despite raising a ticket for this high-priority issue, INDmoney has been unhelpful and dismissive. To make matters worse, they repeatedly close my tickets without resolving the issue or offering any meaningful response. This has left me unable to access my own funds, and the lack of accountability is alarming. This experience has made me scared to trust INDmoney as a broker. While the platform offers great features for tracking investments and managing portfolios, it utterly fails when it comes to resolving critical customer issues. Until INDmoney improves its customer service and resolves such cases with the seriousness they deserve, I cannot recommend it as a reliable broker. Use it only for tracking funds—but avoid trusting them with your investments unless you’re prepared to face such nightmares.
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Response from developer

We understand your concern. Please be assured that resolving this matter promptly is our top priority. Your feedback is invaluable in helping us improve our service. Thank you for bringing it to our attention. We're actively working on a solution and will keep you updated on our progress.

Disappointing Limitation for Non-Google Users - Misleading Claims

I’ve been using IndMoney since its launch and initially loved the idea of having a single app for all financial needs. However, despite their claims of being a “super money app,” they have a major flaw that’s hard to overlook. The credit card tracking feature only works with Google accounts, which leaves users like me—who rely on other email services like Microsoft or Apple—completely out of luck.

I’ve been giving feedback about this limitation since the feature was introduced, and it’s incredibly frustrating that such a basic functionality hasn’t been incorporated yet. If they’re serious about being the ultimate financial management solution, this should have been addressed by now. Advertising themselves as a “super money app” feels misleading when they ignore such a significant portion of their user base. Until they fix this, it’s hard to justify sticking with IndMoney when there are other apps that handle financial needs much better across the board.
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Response from developer

Hi, We welcome your feedback, kindly reach out to us at psreviews@indmoney.com. We are committed to incorporating your feedback and to get a five-star rating from you. We sincerely value and appreciate your trust in INDmoney for Stocks and Mutual Funds. Our app serves as an all-in-one super money app, catering to your diverse needs.

Overall good experience but need UX improvement

Today, while setting up a stop-loss, I entered my TPIN and instead of setting a limit, the app executed the order at market price. It seems this isn't a glitch, but rather a flaw in the order placement process. After entering the TPIN, all the previously set limits were reset, causing the order to be placed immediately, which is a poor user experience. This led to me selling instead of setting a limit. Please look into this issue.

Additionally, I suggest removing or hiding less frequently used features from the main screen. Having too many options in one place can be distracting and make for a less seamless trading experience.

Overall, my experience with INDMoney has been good, but this issue needs attention.
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Response from developer

Hi, We sincerely apologize for any inconvenience caused. Our aim is to ensure a seamless experience for our valued users on their preferred platform for Stocks and Mutual Funds. To better assist you, could you please provide us with your registered email ID? Kindly share the same on psreviews@indmoney.com?

Love this application

Informative, easy and provide global exposure, thanks

Response from developer

Hi, Thank You for choosing INDmoney: Your go-to platform for Stocks and Mutual Funds.

Good but Stupid things

Overall great app to invest in usa stocks & tracking. 5 out of 5

However there are some stupid bugs for example Taiwan sotcks it never shows correct financial data

Suppose you are investing by looking at their revenue and later on find out it is wrong.

Same is true for 2-3 more companies

I informed the founder on linkedin they fixed it but after certain issue appeared again

Another stupid thing is offers they try to sell

For example top up insurance. If I want to purchase 1 crore insurance then wouldn’t I purchase at first place

Second is indcash

I have 22 lakh portfolio and they are giving instant cash up to 80 thousand that too on 13-16% annual interest rate

Why whould I want it instead selling small portion of stocks
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Response from developer

Hi, We are glad that your concern has been addressed. Thanks

Thank You for providing outstanding service for minimal fees

Really Glad to find such brocket who want people to grow there finances. Most of other app take lots of charges and profit is very less due to that factors but this app doesn’t charge single dollar even for trading in US stock. just the withdrawal fees. I trade in canada with wealthsimple, I would say IND money is the Best I have ever used. App interface is very easy , thanks for free courses. You can add hepatics for Iphone if possible. Thank you for giving nation an opportunity.
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