One of the better made apps
Not just a web wrapper, this feels native and all the functions work as you’d expect. Honestly one of the better made apps compared to other banking apps which give long loading screens, functions fail, no obvious route to doing banking actions.
App just gets worse and worse
They lost our debit card transactions, we can only view the last fifty transactions on the mobile app, tried logging in online on a browser and nope, it’s not there either. Called their service line and that’s all they can see as well. Guess we will have to request a paper copy of our statement and see if that works???
Time to switch banks, this is unprofessional and unacceptable.
I used to love this credit union and actually refer people here because of the great service.
This used to be my most used interface with the bank, it did everything I needed it to, now it’s just frustrating and glitchy
Zero stars if I could
Time to switch banks, this is unprofessional and unacceptable.
I used to love this credit union and actually refer people here because of the great service.
This used to be my most used interface with the bank, it did everything I needed it to, now it’s just frustrating and glitchy
Zero stars if I could
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Complete garbage app
In comparison to the other app this one does not even compare.
Really just the worst app and bank
Terrible and inadequate. I would close my account today if it wasn’t more trouble than it’s worth. The app, their online help, in person, all of it. Please just go into peace work and shut down.
Unfortunate
Well, this is unfortunate. Was a great app. As someone who uses the app with many sub accounts for budgeting, this is no longer enjoyable. I cannot organize my accounts anymore and there are so many glitches. My app keeps freezing or randomly logging out right in the middle of making a transfer. I used to be able to start a transfer and go check an account to see the transaction cost and go back to the transfer and have it right where I left off, now I have to re enter everything and if it doesn’t log off or freeze I can make the transfer. Sorry ICU but if it ain’t broke don’t fix it. In my opinion you broke what was working just fine. Disappointed.
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