App doesn’t load
Response from developer
Thank you for being a long-time user, and we’re really sorry for the disruption. We put out an update on Friday that unexpectedly affected server communication, which caused the blank white screen you experienced. Our team pushed a fix this morning, and everything should now be working normally. We truly appreciate you taking the time to submit a support form and let us know. If you continue to have any issues, please feel free to reach out again—we’re here to help. Thanks for your patience!
Issues
Response from developer
Sorry about the trouble! A recent update caused a server issue, but we released a fix this morning. Please try opening the app again—it should be working now. Thanks for your patience!
Best & Trusted App
Response from developer
Dr Cotner, we are so glad you're able to utilize our resources in your work! We are so proud of what we do at the InfantRisk Center and are happy for others to use our research.
Log in
Response from developer
We are so sorry you are having trouble logging in! We have also been having trouble with our support email. Please fill out this form and we will help you get back in https://www.infantrisk.com/form/app-support
Won’t work
Response from developer
Hi Jai, this definitely should not be happening. Please fill out this form and we will do our best to help you! https://www.infantrisk.com/form/app-support
