INFINITI Personal Assistant® User Reviews

Customer Experience

Positive experience52.0% of reviews
Neutral2.0% of reviews
Negative experience46.0% of reviews

~ Based on 50 written reviews from the US App Store.

Is INFINITI Personal Assistant® Safe?

Not enough ratings yet to assess INFINITI Personal Assistant®.

Is INFINITI Personal Assistant® Legit?

INFINITI Personal Assistant® is no longer available in the App Store. AppsHunter Legitimacy Score for INFINITI Personal Assistant® is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Fantastic adjunct to the INFINITI Personal Assistant service

The INFINITI Personal Assistant service is by far the best white glove concierge offering in existence. I’ve been using it for a while now and I’m blown away. The app makes it easier to make requests and lets you view and search your entire history of requests. If you have the service, get this app.
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Love Infiniti. Love this service.

Having a 24/7 personal assistant that comes with your car is amazing. It literally feels like your personal assistant is just waiting for you to call and ask for assistance. And call you will. It's outstanding.

Best App Ever

This app is a lifesaver!!! I will be an infinity owner for life!!!

Excellent Service

The service Infiniti offers is outstanding. The people who answer the phones are great and make me feel like part of the family. They have helped me with almost anything you can think off from restaurant reservations to scheduling service appts. This is a must have for any Infiniti owner.

Been broken for months

How has this broken UI not been fixed yet? Crazy.

Broken UI

The update broke the UI, it is literally unusable.

App Question

Have you all tried to uninstall and reinstall after the last update? I have an iPhone 6 and the app works just fine however I had updated the app after the latest install.

Useless UX

The review notes state "optimized for iPhone 6 and 6 Plus.". Optimizing usually doesn't entail overlaying all of the US components on top of each other so that none can be used, or even read correctly.

None of the Infiniti apps are very well written but this one is just plain sloppy and unprofessional.
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Update

Cannot use now with new update, made things worse!

Bad update!!!

Yep, app ruined with the latest update. I expect A LOT more out of a luxury brand. Go hire some developers that actually know what they are doing, for all of your apps. Infiniti Connection is deplorable as well.

Unusable

This app is unusable with the new update on an iPhone 6 Plus S. Three prompts come up at once every time I open the app and makes it impossible to clear.

Broke app even more

This app now works even less with the iphone 6 since this update. Nothing is responding inside the app.

Unusable

The app will not allow me to enter all 10 numbers of my phone number to log in so I'm unable to use the app!! I tried uninstalling and reinstalling with no avail.

Excellent App

This app works very well with my 2015 Inifiti QX70
Or I'm sure with any other new Inifiniti, they answer 24-7
And imeaditly know, who you are, and address you by your name, and ask you what you may need, just awesome!!

Very helpful app

I have had nothing but best personal assistant care. Great app!

Does not work at all

Freeze on loading screen. Please fix. Ipad 3

Crummy Service

For a service that is suppose to be geared towards helping customers, I found them to be disinterested and unhelpful. I felt like I was bothering them when I called. My dealer paid for 4 years of this and I won't use them anymore.

Landscape support

Would be nice if it supported landscape mode! I hate typing in portrait mode. Very hard to type fast and accurately.

Pointless app

Seriously, why did Infiniti spend money making this app? There is nothing you can do with it that isn't more convenient by just picking up your phone.

Love It!!!

So excited about my Q50 Sport Hybrid!