InfinitiKloud Backup & Restore User Reviews

What users say

Top reviews

Can’t register.

Would have given 0 stars but not an option. I can’t even register, it says that the e-mail (and I tried 2 different accounts) was deleted at the request of the customer. How can I delete something that has never been entered?

Not good

Bought product “- can’t even register Don’t waste your money like I did

Great device

Great device just wish there was a easy way for me to read back-and-forth. What’s on the device SD card that is inserted also, can’t find their website. Hopefully, everything is OK.

Response from developer

Hello Tommy! Thank you for posting a review and we’re sorry to hear that you are having issues with the device. We would like the opportunity to talk and assist you further with your concerns, please contact our customer support team at https://support.infinitikloud.com/

Hogwash

Purchased this decide, tried to set it up, by logging in and registering an email and it tells me owner of this email requested it be closed…. NO… I haven’t… never even got to use it.

Account

Geht nicht ohne Account

Response from developer

I hear you—it can be a bit frustrating, but like most apps these days, an account is needed to make everything work smoothly. It helps keep your stuff secure and personalized. Let me know if you need help setting it up! -w

64 Gig Stick

Could not setup. Displays icon but nothing? Garbage. Use a real cloud service. Pathetic

Does not work with iPad

Infiniti App malfunctioned when I tried to register.

Absolute rubbish

What the hell is this product even supposed to be? A pseudo alternative backup device, that is left wide open for anyone who can connect to access your data? I can’t even see how it is supposed to backup? Is anything supposed to happen with this thing? Do not waste your time or money on this absolute pile of garbage!
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Wireless & app is crap

Don’t buy the infinitikloud wireless. It is crap that does not work.

Not with an iPad

Absolute rubbish, and costly. No screen information from the Infiniti thing, and made worse by expensive apple connecting equipment.
Instructions obscure. User instruction virtually non existent. This device may work with IOS, but not easily. I have tried for 6 weeks since taking delivery, with next to no progress.
Back in the box, and off to the local rubbish skip. Or throw it all on a ditch, that will be satisfying in a way.
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Infinitikloud app

Terrible customer service, I've tried contacting them by chat, text and email. No response.

I'm unable to transfer photos to the apps storage. My only option is to store on internal storage. Can't drag iPhone or iPad to infinitikloud storage. It's not available.

Can't get any help. If no response, will return device for refund.
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Response from developer

Hello johnrotante! We are sorry to hear that you have issues to back up your iPhone or iPad. Please contact our customer support team at https://support.infinitikloud.com/ We'll do our best to help you make it work if you could give us another chance.

Good

It's very compatible with my iPad, iPhone and laptop.

Response from developer

Thanks so much for the awesome feedback! We’re thrilled to hear it works perfectly with your iPad, iPhone, and laptop. It’s always great to know when things just click. Appreciate the high rating—it means a lot to us! -w

Availability

I like the fact that it's available in several languages. Users from all around the world will be able to use it without complications.

Response from developer

Hello Latanya! Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. Have a nice day!

Consistent

It's very consistent when it comes to providing high quality cloud service. I had a very enjoyable experience with this one.

Response from developer

Hello Dorrie! Thank you so much for giving us an excellent rating. We're glad that customers like you are having a great experience with us.

Transfers

The transfers on this app are truly seamless. It's very quick even when it comes to sharing large files.

Minor bugs

All the minor bugs and glitches are completely removed. The new update is brilliant!

Response from developer

Hello Mahdi! Thank you so much for this great 5-star review. We really appreciate your help to share the word about our products and services.

Worth the money

Honestly, if you can switch to the VIP subscription, you should! It has so many new features.

Doubts solved

I had some doubts intially but the customer support staff was kind enough to solve all of them.

No data loss

I am very paranoid when it comes to losing important documents and files so this eased my mind.

Very speedy

Data storing and transferring barely takes seconds. Sometimes at most, a couple of minutes.