Infobip Inbox

Infobip Inbox

Mobile cloud contact center

0 ratings
Free

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Details

Released
March 8, 2021
Updated
November 6, 2026

Features

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About

Inbox, part of the AgentOS platform, and Conversations, Infobip's cloud contact center solution, put customer support on your agents' phones. Run support from anywhere: remote work, part-time shifts, or after-hours coverage. Agents get everything they need to help customers across channels in real time. No desk, no extra license required. What you can do - Message customers from anywhere: home, office, or in-store - Connect over voice and video calls - Get push notifications for incoming messages - Access agent conversation lists quickly - Change conversation status and availability - Sync conversation history with the web app Features - Real-time multichannel messaging, native to your phone - WhatsApp templates to start conversations - Send and display all types of multimedia - Location sharing To learn more, visit http://www.infobip.com.
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What's New in Infobip Inbox

4.0.0

November 6, 2026

Infobip Conversations is now Infobip Inbox! Among other additions, we know support Zalo and TikTok channels, Business-Scoped User IDs in WhatsaApp, voice messages in LiveChat, and did several bugfixes and improvements.

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