
Infobip Inbox
Mobile cloud contact center
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Free
Rating summary
About
Inbox, part of the AgentOS platform, and Conversations, Infobip's cloud contact center solution, put customer support on your agents' phones. Run support from anywhere: remote work, part-time shifts, or after-hours coverage. Agents get everything they need to help customers across channels in real time. No desk, no extra license required.
What you can do
- Message customers from anywhere: home, office, or in-store - Connect over voice and video calls - Get push notifications for incoming messages - Access agent conversation lists quickly - Change conversation status and availability - Sync conversation history with the web app
Features
- Real-time multichannel messaging, native to your phone - WhatsApp templates to start conversations - Send and display all types of multimedia - Location sharing
To learn more, visit http://www.infobip.com.
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What's New in Infobip Inbox
4.0.0
November 6, 2026
Infobip Conversations is now Infobip Inbox! Among other additions, we know support Zalo and TikTok channels, Business-Scoped User IDs in WhatsaApp, voice messages in LiveChat, and did several bugfixes and improvements.
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