If I could leave -10 stars I would
My employer recently changed to this HR platform and it has to be in the top 10 worst experiences of my career. Nothing, and I mean nothing, is user friendly with this system. I waste more of my personal time just trying to clock in than any system I have ever used. Half the time the system does not accept the punches and you have to manually clock in. You have to go back through your time card every single day and approve the previous days punches, what a ridiculous concept. How about having a space for that right when you clock out or have a space for it right in your time sheet so you can click one button at the end of the week??? You have to click in and out of a zillion screens just to figure out how to get to anything.
The list is too long to even put all the things that are wrong with this program to list here. Just know, it is the absolute worst program for employees.
The list is too long to even put all the things that are wrong with this program to list here. Just know, it is the absolute worst program for employees.
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Glitch
Cannot change unit and see who’s working anymore! Please fix this issue
Not user friendly
This app and the desktop version are the worst I have ever used. PLEASE ADD THE ABILITY TO SORT STAFF BY LAST NAME. When I put schedules in, some days and even a whole week for random staff will fall off. Also why can’t I drag and drop schedule days to add to another team member? My unit has staggered start time and we can’t use the self schedule option at all. I have spent HOURS trying to set it up with no luck. HR/IT were unable to do it either. Scheduled is done on paper and then I have to put it all in myself. Not user friendly with ordering products. Way too many clicks! This needs to be streamlined and made user friendly. If they did, this software could be SO much better.
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Annoyed
Lately, the app has become really slow and always freezes while using it...
Terrible App
This app is horrendous. Not intuitive at all. Hard to use. Too many different useless rabbit holes to go down. The app always has bugs. Hate hate hate LOATHE entirely.
Blank areas
Can’t filter units or see where colleagues are working anymore, when previously you could
Sooo many glitches, tabs don’t load
So many of the tabs, drop down menus don’t load - refreshing the page a billion times and clearing cache doesn’t even help. Logging into it on the actual website is just as useless
Awful
Never works, so many bugs, if your business requires use of this app you hate your employees
App issues with signing in
Logs me out, then won’t take my sign in credentials. Removed app many times, updated phone, shut phone off, downloaded app again, still won’t let me sign in. Please fix your app issues. Ridiculous as we need a decent app for scheduling
Useless
If you're lucky, you can log in but beyond that the app is entirely useless.
Proof a company hates its people
Corporate meeting with Infor
CORP: Our current software lets employees see their shifts month- or week-at-a-glance. It’s also color coded so they can see trades shifts vs assigned shifts.
Infor: They won’t be able to do that with us
Corp: Will they be able to split their shift and post both parts at once to trade?
Infor: Yes…they’ll have to post part of the shift, wait for it to get picked up. THEN, they can post the second part and hope someone takes it.
Corp: When they want to pickup hours from a Tradeboard, will they be able to quickly see on one screen what’s available?
INFOR: Yes but they’ll only be able to see like 3 or 4 slots on a typical mobile and they’ll have to scroll and scroll until they find something. Also, about a month after implementation that functionality will completely disappear for no explicable reason and days will go by without anyone saying anything, knowing anything or having an idea how it will get fixed.
Corp: That sounds like employees who rely on the flexibility of changing schedules will be screwed. Morale will tank, our customers will sense something is wrong and everything will be worse than it needs to be. BONIS!
Corp: Our current software is integrated into our employee portal so they can do various things in one place.
Infor: ours is yet another app that they’ll have to install. it would be glitchy AF and need constant updating, but will not perform any better. It also will not include information about sick time, vacation, time, or attendance ratings
Corp: Is Infor custom-tailored to my industry, better, and cheaper?
INFOR: 😂😂 Seriously??! Have you seen our 2* reviews?
Corp: SOUNDS GREAT! WE’LL TAKE IT
CORP: Our current software lets employees see their shifts month- or week-at-a-glance. It’s also color coded so they can see trades shifts vs assigned shifts.
Infor: They won’t be able to do that with us
Corp: Will they be able to split their shift and post both parts at once to trade?
Infor: Yes…they’ll have to post part of the shift, wait for it to get picked up. THEN, they can post the second part and hope someone takes it.
Corp: When they want to pickup hours from a Tradeboard, will they be able to quickly see on one screen what’s available?
INFOR: Yes but they’ll only be able to see like 3 or 4 slots on a typical mobile and they’ll have to scroll and scroll until they find something. Also, about a month after implementation that functionality will completely disappear for no explicable reason and days will go by without anyone saying anything, knowing anything or having an idea how it will get fixed.
Corp: That sounds like employees who rely on the flexibility of changing schedules will be screwed. Morale will tank, our customers will sense something is wrong and everything will be worse than it needs to be. BONIS!
Corp: Our current software is integrated into our employee portal so they can do various things in one place.
Infor: ours is yet another app that they’ll have to install. it would be glitchy AF and need constant updating, but will not perform any better. It also will not include information about sick time, vacation, time, or attendance ratings
Corp: Is Infor custom-tailored to my industry, better, and cheaper?
INFOR: 😂😂 Seriously??! Have you seen our 2* reviews?
Corp: SOUNDS GREAT! WE’LL TAKE IT
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Update needed!!
Update badly needed!! App won’t load half the time, please over haul
Trash
We have to use this for work. We have to log in, every day (even days off) to approve hours we work or don’t work. What is the point of using a time clock if we have to do this?? The app is NOT user friendly; you have to click different things to get to get to the approval of timesheets and nothing is clearcut. We had to do a mandatory tutorial to learn how to use the app, yet many, many people still didn’t understand the expectations: ie-you don’t get a paycheck, if you forget to check your punches. This shouldn’t, and can’t be, legal. Why do we even punch in or out on a time clock if we still have to use this app. The whole thing seems like a whole new way for cooperate to screw us.
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Please delete this app from existence
In my 10+ years of having a smartphone, this has to be the most horrible, ineffective app that I have ever downloaded. Takes forever to search through so many employees because their search engine doesn’t even work. And then when you finally do find them, it takes HOURS for them to receive the message for a shift trade. I haven’t met a co worker that says this app has been better than what we used to have. Please delete this app from existence. It’s so horrible.
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Fix the time clock errors
The amount of notifications for “missed” clocks is so annoying. Please fix it. Even when we all are clocking in and out as we are supposed to WFM always gives errors saying “missing clocks on a scheduled day” even when there is clearly a clock in time and a clock out time. Idk if it’s bc we are allowed to clock in 6 minutes early and it’s getting mad you aren’t clocking in right at, say, 7am. But it always shows these warnings, clogs up in the inbox when wanna accept a switch or see if a day off got approved etc. would be very nice if you guys can fix these issues on your end.
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Bad for business
Worst app ever. We went from a 5-star app to this bs either invest in your business or go out of business and do everyone a favor, please.
-10
Awful doesn’t work can’t even access the clock
Sucks the big one
If you are a large organization that enjoys pinching Pennie’s at your employees expense than this is the app for you.
Terrible UI
I hate this app with a passion. I have to click through every day ten times to see what I missed. It should say “approved” or “pending approval” so that I know what I’ve already approved. There’s no way to say I didn’t take a meal break so I have to reject it and then my manager edit it. I can’t add in my remote hours as the day goes on, I have to wait till the end of the day or else cancel and resubmit everything. Why do I have to put a comment for clocking on AND off? Why does on and off have to be entered separately? It should be one step. It’s so stupid. It’s so tedious. It doesn’t show my total hours for the week. I hate switching back and forth to punches and time sheet to see if my punches were approved yet.
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Not user friendly
The log in is so confusing to begin with and each tab is another mess waiting to happen.
