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Infor Service Management

Infor Service Management

Infor ISM

16 ratings
2 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • December 13, 2017
  • December 11, 2025

Developer

Infor (US), LLC
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About

This mobile solution empowers field service teams to manage tasks assigned from a cloud-based application. It supports the entire service lifecycle, from work order creation and execution to payment, while also tracking equipment inspections and configurations.

✓Work order creation and execution
✓Full service lifecycle support
✓Equipment inspection tracking
✓Equipment configuration tracking
✓Payment processing integration
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What's New in Infor Service Management

2026.01.100

December 11, 2025

bug fix

User reviews

Most RecentHighest RatedLowest Rated

Unstable, updates never improve a thing

I’ve been forced to use this app for several years (my job requires it). If anything, it has gotten more awful with time and updates. Incredibly unstable, locks up/kicks me out/loses settings CONSTANTLY. I’m typing this only to delay the horror of logging in again. It is the worst. If your company is considering using ISM, run.
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Nola5150Nola5150

Horrible unfriendly app

Constant issues, horrible interface always getting kicked out. Can’t load multiple pictures or attachments for work orders. Not user friendly. Clock into call and clocks me out after a few minutes. Not sure how this app even exist.

Pure garbage
TechWorkerVegasTechWorkerVegas

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FAQ

What is Infor Service Management used for?

Infor Service Management is a mobile app designed to help field service teams manage and execute tasks assigned from the Infor CloudSuite Field Service application. It covers the entire service lifecycle, including work order creation, execution, and payment.

What are the system requirements for Infor Service Management?

To use Infor Service Management, you need Infor Service Management or CloudSuite Field Service version 2019.9.x or later. The app is available on iPhone, iPad, and iPod.

Is Infor Service Management free to use?

Yes, Infor Service Management is available for free download. The app is free to use, and there are no in-app purchases or advertisements.

How often is Infor Service Management updated?

The latest version of Infor Service Management is 2026.01.100, which was last updated on December 11, 2025. Updates are released regularly to improve functionality and address any issues.

What is the user rating for Infor Service Management?

Infor Service Management has a rating of 2.6 stars based on 16 user ratings. This suggests that while some users find it useful, there may be areas for improvement based on user feedback.

Does Infor Service Management support offline use?

The provided description does not specify whether Infor Service Management supports offline use. It is designed to work with the CloudSuite Field Service application, which may require an internet connection for full functionality.

Can Infor Service Management integrate with other systems?

Infor Service Management is built to integrate with Infor's own CloudSuite Field Service application. Specific details on broader third-party integrations are not provided in the description.

What age rating does Infor Service Management have?

Infor Service Management has an age rating of 4+. This indicates it is suitable for users of all ages, with no mature content restrictions.