Stupid to discontinue a great app
This app works great 99% of the time and is way easier and more efficient to use than the basic USPS app. Discontinuing this app is the dumbest decision. The only way this is beneficial is if you make the tracking/informed delivery section of the USPS app better because to see the tracking info in the usps app, you click the button, it takes you to the website, you have to login each time. Way too many steps. The informed delivery app is great… you open the app and there’s your mail! I will not be using the informed delivery section of the usps app because it’s terrible!
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Useless. Cannot get past login page
I’ve used the informed delivery website for years, so I already had an account. After entering user name and password (which is barely visible since they put white text on a white background), I was sent to a page asking for my mobile number to send a verification text. I entered the phone number and the app said that there was an error sending the text. At the same time that the error message was sent, I received and replied to the verification text from usps. Nothing else happened. I even tried using another telephone number and the same error occurred. There is no way to move past the text verification screen, which makes this app a complete waste until this bug is resolved.
And if you are thinking of trying to use informed delivery on the other usps app, don’t bother. It only redirects you to a web browser page, which you can easily access without their app.
And if you are thinking of trying to use informed delivery on the other usps app, don’t bother. It only redirects you to a web browser page, which you can easily access without their app.
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Knowledge is better
Good site. I am able to see letters in my box and packages delivered or in transit. Is it perfect? No. Is it better than being completely in dark? For me it is. Some packages do not arrive in the projected time but some packages may be delayed bc of human error or the magic fairy that steals one or two for a day. I have a post office box rather than home delivery as I live in a rural area and we have no home mail boxes. I have to drive up to the post office to get my mail. Being able to track my packages and other important mail pieces is invaluable to me as I have a disability and would rather avoid driving to check my mail, if possible. With informed delivery I am saved a trip and know what is delivered or is delayed. Perfect? No. Better for me? Undoubtedly.
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Works and it doesn’t work
I like the convenience of knowing what mail is coming in that day. But the app is spotty. Sometimes it works sometimes it doesn’t. It’s a great idea but needs a lot of work to get it right. Also not sure how safe it is knowing that your mail is on the internet and it can be hacked by identity theft hackers. Hackers can intercept your bank statements. Know when that statement is coming in and wait for the carrier to arrive then steal the mail before you can get to your mail box. Then you’ll have a plethora of new problems worrying about who has your bank account information and who can open up a credit card in your name and use it. Because they can open up a credit card account then use the same tactics to steal your credit card letter. Why banks send these important sensitive documents and credit cards with the regular first class mail is beyond me. It should be a certified letter.
There are major safety concerns regarding identity theft that the USPS hasn’t fully addressed yet. I do not recommend this app at this time until all the above is corrected.
There are major safety concerns regarding identity theft that the USPS hasn’t fully addressed yet. I do not recommend this app at this time until all the above is corrected.
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Recent bugs
It was pretty accurate until a few days ago when I opened it to find that even though I checked to keep me logged in, I wasn’t. When I attempted to put in my login, neither my ID nor my password were visible as I typed in the letters. When I try to log in, I get a message telling me that my login is incorrect. I’m still getting emails even though the app appears not to be available, so I hesitate to uninstall and reinstall the app or to create a new account.
Update: In desperation, I decided to create a new account. I went through the process with a new ID and a new password, but I am still getting no visible information when I try to login, and when I try to use the new ID and password, I am again being told it is invalid.
Now I’m not sure if I will be getting the emails associated with my new account or my old account or both or not.
You also might want to rethink your security questions. The questions are all directed at having favorite answers to give. I don’t have favorites. Give more variety of questions that can apply to all people without the divulging private information.
The app and emails were great while they were asking. Please fix them.
Update: In desperation, I decided to create a new account. I went through the process with a new ID and a new password, but I am still getting no visible information when I try to login, and when I try to use the new ID and password, I am again being told it is invalid.
Now I’m not sure if I will be getting the emails associated with my new account or my old account or both or not.
You also might want to rethink your security questions. The questions are all directed at having favorite answers to give. I don’t have favorites. Give more variety of questions that can apply to all people without the divulging private information.
The app and emails were great while they were asking. Please fix them.
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