Ingles curbside is awesome
We use Ingles curbside all the time and love all the individuals that help get our groceries together. Marsha is my favorite and I know there will be NO problems with our order. We also feel the same way with Kiley! Keep up the good work!
Great Customer Service!
I have an injured foot and needed to make use of the Ingle’s offer to shop for you at no charge for the first time in all the years I have been going to Ingles. Spoke on the phone with a customer service representative, Alicia, who directed me to the cart symbol on my mobile app. Once I had the confidence of her help of where to start I added items to my cart and then was able to put a card on file and check out with the instruction that I would be there for Curbside at the time that they offered and I accepted. Great process! I was even able to use their scan to identify shopping list items by using my phone and scanning existing items that I’ve bought from Ingles that were on hand, but getting empty. A great experience!
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Horrible process
Horrible process
Search engine is hard to use.
Your search engine is practically useless. In many cases If I type in a particular brand name item nothing comes up.
Checkout process
Placing items in cart is easy, but the checkout process wouldn’t load my payment info over numerous attempts - eventually I discovered you had to put capital letter then lowercase letter for the state, and that’s the only way it would work. Very frustrating, as it didn’t tell you what the error was with payment.
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Yeah
Needs a way to save information or at least your order info if something goes wrong you have to re enter everything
Save details!
You need to add a reorder option. And be able to save card details to your profile. And work on free delivery.
Wonderful online ordering
I have used online ordering with two other grocery stores that I won’t name and they’re ordering applications are difficult at best. Yours is perfect for an 80 year-old woman.
Very friendly staff
Staff is always very friendly and prompt. I always enjoy my experience and the shoppers are wonderful with their selections.
Ingles Card in Apple Wallet?
I’m still becoming familiar with the app and I appreciate Ingles has it. Can you make it so we can add our Ingles card to our Apple Wallet? Thank you!
Kathy
It is hard to find certain items that I know you carry. Last 2 times I have had trouble with getting my payment to go through. This time I had to enter my card information 3 times. Please improve the online ordering experience!!
Not user friendly
The app needs to save credit card info or accept other forms of payment such as PayPal so you don’t have to completely fill out your life history every single time!
The Best
I enjoy using Ingles Curbside service because it saves me time… but the biggest reason is the awesome folks who pick and deliver my groceries to my car! They are always so careful to read any notes I have in my list, and take care when choosing produce or meats. All of them are so pleasant and helpful, and my grocery order is almost always ready well before the selected time! Thanks Ingles!
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Difficult
Great service once the order is entered, but finding desired items is painful and time consuming. Items not found is the usual response i.e. no sherbet in current order because I could never find it.
App is not user friendly …
… in some aspects. In others it works ok.
I like that I can make a favorites list as a go-to for frequently purchased items.
I DO NOT LIKE having to put my card information in every time I check out.
Lots of items are mislabeled with the wrong photo or no photo at all.
And at least for the last 48 hours the app has been down entirely.
I like that I can make a favorites list as a go-to for frequently purchased items.
I DO NOT LIKE having to put my card information in every time I check out.
Lots of items are mislabeled with the wrong photo or no photo at all.
And at least for the last 48 hours the app has been down entirely.
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Ingles - Curbside
Love Ingles and their curbside service. They are always spot on, friendly and helpful.
Best Grocery Store in Town
The store on the west end of Morristown is the best! Always great items to choose from, super clean, and very friendly.
Ingles app
App is great, wish it would save payment info or let you use Apple Pay.
Decent not the best
Doesn't compare to other grocery app. You have to have the exact name of the product or it will say can't find product. And it doesn't keep card on file like other apps.
Steals from customers
If I could give a negative 1 million review, I would. They are notorious for stealing from their customers. Check your receipt before leaving the store. They got us for over $30 for incorrect pricing. The Etowah, NC store is dirty, unstocked, and has the most ignorant employees. Stay away from this grocery chain. They are also buying up all the land so we can’t get competition from other grocery chains.
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