Ingles curbside is awesome
We use Ingles curbside all the time and love all the individuals that help get our groceries together. Marsha is my favorite and I know there will be NO problems with our order. We also feel the same way with Kiley! Keep up the good work!
Great Customer Service!
I have an injured foot and needed to make use of the Ingle’s offer to shop for you at no charge for the first time in all the years I have been going to Ingles. Spoke on the phone with a customer service representative, Alicia, who directed me to the cart symbol on my mobile app. Once I had the confidence of her help of where to start I added items to my cart and then was able to put a card on file and check out with the instruction that I would be there for Curbside at the time that they offered and I accepted. Great process! I was even able to use their scan to identify shopping list items by using my phone and scanning existing items that I’ve bought from Ingles that were on hand, but getting empty. A great experience!
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Horrible process
Horrible process
Search engine is hard to use.
Your search engine is practically useless. In many cases If I type in a particular brand name item nothing comes up.
Checkout process
Placing items in cart is easy, but the checkout process wouldn’t load my payment info over numerous attempts - eventually I discovered you had to put capital letter then lowercase letter for the state, and that’s the only way it would work. Very frustrating, as it didn’t tell you what the error was with payment.
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