App no longer correct
This app had an update in the last month or no and now none of the prescriptions are being removed from the list once they are picked up. Caused a major mishap and delay in medication over the weekend when the app said there wasn’t medicine but there was 3 months worth and one that was on the app had already been picked up and filled. Please look into this as it could be life threatening.
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Ever Since the Floods…
Ever since we had the floods, the accuracy of the app is way off on my RX’s.
It has been very hard to use the app. Standard 30 day RX’s show a refill date of 33 days out. Why? What do I do the other 3 days??
It’s become hard to use if I have to call the pharmacy each time.
It has been very hard to use the app. Standard 30 day RX’s show a refill date of 33 days out. Why? What do I do the other 3 days??
It’s become hard to use if I have to call the pharmacy each time.
Performance
When it works the app is as expected. I’ve used it for about 4-5 years.
Lately I’ve been unable to even connect. “Technical support” on a scale of 0-10 is about a 1 or not quite zero. No workable assistance to get the app working on my iPhone 13 Pro after 4-5 inquiries.
The app won’t log on in the first place.
I asked for a supervisor to handle, but got no response.
I’m Considering changing pharmacies which I don’t really want to do because local staff is competent and friendly.
Lately I’ve been unable to even connect. “Technical support” on a scale of 0-10 is about a 1 or not quite zero. No workable assistance to get the app working on my iPhone 13 Pro after 4-5 inquiries.
The app won’t log on in the first place.
I asked for a supervisor to handle, but got no response.
I’m Considering changing pharmacies which I don’t really want to do because local staff is competent and friendly.
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Bugs are annoying
Cannot log into the app. Reinstalling the app works sometimes. Very slow.
Terrible—never works
I do not like this app at all. It hardly ever works and when it does, it’s usually wrong. Do better!
