Unusable app
I am having the same problem as another reviewer. I enter my birthdate to register but everything is grayed out. I also can’t use the Contact form, it just spins. I deleted the app. I wonder if the health insurance policy works either.
Hardly works
Could be great if it would actually function!!! Most of the time just gets stuck on loading.
Needed to be updated
This app is missing many features. One suggestion would be to add the prior authorization tab so the members will be able to look on the app instead of having to log into the computer.
👎
So very behind in the realm of seamlessness and helpfulness. Doesn’t even show up new pharmacy requests. If we are gonna go out dying trying to afford healthcare at least make it easy to use.
App never loads!
This app never loads and has made it so difficult to do anything with my account. It logs me out once I get in. I had to switch to auto pay just so I could make sure my bill got paid on time. Worst app I’ve ever used for a service.



