Cannot login to app as of May 2026
After using this app for several years successfully suddenly in the last month, I have not been able to log into the app.
I’ve tried deleting the app and reinstalling it and I cannot get it to accept my username or password. The “Forgot password” functionality does not work.
All links I found on web to Innotech are 404 pages not found.
Did this company go out of business and shut down its servers? How do we contact the company?
Apple should flag this app in the App Store for developer review.
I’ve tried deleting the app and reinstalling it and I cannot get it to accept my username or password. The “Forgot password” functionality does not work.
All links I found on web to Innotech are 404 pages not found.
Did this company go out of business and shut down its servers? How do we contact the company?
Apple should flag this app in the App Store for developer review.
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No longer working. Data deleted
After using the app for 3 years all of my data was deleted. No 7 day, 4 week, or 1 year data. Nothing. Logged out to log back in and an error message pops up. Forgot password? Error message. Deleted the app and re-downloaded and I can’t log in.
Doesn’t work
No updates in 3 years, the app doesn’t work
Great scale, but the app needs work
The scale worked great but the app has no way of recovering your password. It doesn’t recognize my email address and will not send me a recovery password to reset it. There’s no other information on how to get a hold of anyone so essentially the scale is useless now.
App has ERROR constantly
Used to love this App but havent been able to login for weeks. Have uninstalled the App have taken out batteries on scales which work just they dont attach to the App as it no longer works.
