Good but…
I bought this app in order to have the Dig Deeper journal prompts for journaling in my own physical journals. I use a favorite notebook for journaling that works well with my fountain pens, so I did not want the Dig Deeper physical journal. I was very happy to find that ITO had this app. The issue I have with the app is that it seems that in order to move ahead in the journal, you have to journal each day in the app. We should be given the option to move forward without having to put input into the daily journal pages of this app. Maybe just add a checkbox? If we had that ability, I would give this app 5 stars.
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I want to use this app but I can’t
I’d like to give this app a 5 star rating, but like other reviewers, the app stopped working properly after 3 days- it won’t advance to the next writing prompt and won’t save the prompt I’ve just finished. With no answers back from any of the support email contacts, what’s a customer to do? Come on, ITO, you can do better than that!
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App issues
I've been using the app for less than a month. The app constantly crashes. It doesn't save my journal entries.
No skipping ahead
If you want to get all of the journal prompts at once download it from the actual website and not the app.
Absent customer service
I bought the digital Better Every Day journal and have been enjoying it. Then I found this app - awesome right?
No not awesome because I can’t find a way to link my previous journal purchase to the app and I’ve emailed all the contact us options at least a half dozen times and have not received any response for nearly two weeks despite their website and app saying I’d get a response in one to two days.
It has been so frustrating and disappointing.
I’d recommend buying the digital or hard copy Better Every Day journal except now I just don’t want to support this company at all. A company is only as good as their customer service and this companies customer service is non-existent.
No not awesome because I can’t find a way to link my previous journal purchase to the app and I’ve emailed all the contact us options at least a half dozen times and have not received any response for nearly two weeks despite their website and app saying I’d get a response in one to two days.
It has been so frustrating and disappointing.
I’d recommend buying the digital or hard copy Better Every Day journal except now I just don’t want to support this company at all. A company is only as good as their customer service and this companies customer service is non-existent.
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