Manage your health insurance benefits conveniently from your smartphone or tablet. Access plan details and stay informed about your coverage wherever you are.
What We Love
- 👍 Decent when it works
- 👍 Can view essentials
- 👍 Virtual care accessible
- 👍 Quick HSA balance view
- 👍 Digital ID cards available
- 👍 Can book/change appointments (when accessible)
Room to Improve
- 🐛 Constant login issues
- 🐛 App crashes frequently
- 🐛 Network connection errors
- 🐛 Outdated search portal
- 🐛 Incorrect doctor information
- 🐛 Unreliable
- 🐛 Barely functional
- 🐛 Least user-friendly
- 🐛 Hard to navigate
- 🐛 No back button in provider details
- 🐛 Slow loading times
- 🐛 Does not keep user logged in
- 🐛 Poor UI/UX
- 🐛 Website feels like app within app
- 🐛 Location services bugged
- 🐛 Hard to access ID card
- 🐛 No Face ID/Touch ID
- 🐛 No Apple Wallet support
- 🐛 Password issues/reset problems
- 🐛 Inability to register
- 🐛 Virtual care issues
- 🐛 System errors
- 🐛 Non-functional
- 🐛 Useless
- 🐛 Terrible functionality
- 🐛 Can't get past login screen
- 🐛 App opens and closes immediately
- 🐛 Login loop
- 🐛 Cannot book virtual sessions
- 🐛 No way to contact support
- 🐛 No provider details back button
- 🐛 Missed appointments due to app issues
- 🐛 Can't get initial login
- 🐛 Password reset fields missing
- 🐛 No way to share insurance card
- 🐛 Requires multiple sign-ins
- 🐛 Freezes or logs out
- 🐛 Doesn't load information
- 🐛 Verification code issues
- 🐛 No support options for app
- 🐛 Password only allows characters/numbers, not special characters
