Cashify is much better
I had a very disappointing experience with InstaCash. They took almost two weeks just to arrange a pickup for my iPhone 12 Mini, even though I had already provided all the details about the phone in advance. Despite that, they kept asking for the same information again and again, which felt unprofessional and frustrating.
After the long delay, they suddenly reduced the quoted price, claiming the battery health was 77%. I had clearly mentioned the condition before, but they still used it as an excuse to cut the value. When I refused the unfairly reduced price, they cancelled my order without even asking or informing me properly.
Overall, the process was slow, unreliable, and lacked transparency. If you value your time and want a smooth selling experience, I would not recommend using InstaCash.
After the long delay, they suddenly reduced the quoted price, claiming the battery health was 77%. I had clearly mentioned the condition before, but they still used it as an excuse to cut the value. When I refused the unfairly reduced price, they cancelled my order without even asking or informing me properly.
Overall, the process was slow, unreliable, and lacked transparency. If you value your time and want a smooth selling experience, I would not recommend using InstaCash.
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InstaCash is Best
Sold my phone quickly and without any hassle! The process was simple, they gave me a fair price, and I received instant cash once phone picked up. Highly recommend for anyone who wants a smooth and stress-free selling experience
A good app which needs serious improvement on customer support and process clarity
It helped me sell my old iPhone with much better offer than other apps . They have excellent in App diagnostic tools which help you to confirm device Heath. Payment was quick just within few hours of pickup- after I asked them about it (important to know )..
Areas to improve- quick customer support and easy to reach phone lines are needed . Even after diagnosis, they want phone images sent via email or whatsapp. Then actual valuation happens which is acceptable. I was not aware that phone will first be picked up by third party courier service and then payment would happen. So pickup dates and other details ain’t shown in app. I had to keep it asking to customer support, which was busy always. This process clarity is expected. But overall it was smooth experience! Value offered is good and fast . Thats all we need .
Areas to improve- quick customer support and easy to reach phone lines are needed . Even after diagnosis, they want phone images sent via email or whatsapp. Then actual valuation happens which is acceptable. I was not aware that phone will first be picked up by third party courier service and then payment would happen. So pickup dates and other details ain’t shown in app. I had to keep it asking to customer support, which was busy always. This process clarity is expected. But overall it was smooth experience! Value offered is good and fast . Thats all we need .
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Its your sign to sell your old phone at insta cash
Honestly had a lil bit bad experience at the beginning because after all diagnosis of my phone they initiated the pickup but later pacman canceled the pickup . I had to place the pickup order again by doing all the diagnosis from the start , later within 24 hours the pickup was initiated and the delivery guy came to pick up the phone (payment will be done after 2-3 hours of the pickup . Here you don’t have to worry about the scam ) they will take time to make the payment by 2-3 hours after the pickup and THEY STICK TO THE QUTOED PRICE unlike cashify or other apps where they bargain after quoting the price . Overall was a very good experience selling my phone at a good price . Im satisfied thank you insta cash .
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Fraud app and service
This is complete fraud application and service. To stand out from competitors they will offer good amount for the mobile on app. But after evaluation they will offer around 70% less for absolutely no reason. In my case they offered me 26k after the application showed around 36k. Customer care would stop taking your call as well to explain the reason for discrepancy.
Would recommend to stay away from this service to save your precious time and effort.
Would recommend to stay away from this service to save your precious time and effort.
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Pathetic Customer support
I had a very bad experience in terms of their app and the customer support.
You download the app, give ALL the permissions in your phone to test it - they fix a prize and say order placed.
They gave a call - i failed to attend; tried calling back - call is not getting connected.
Tried to check the status on customer support- tried both chat and also call - call was unattended saying no support agents; chat at times will ask for the order id - then after providing no response back. At times chat also gives no support agent available.
I wish you provide a better customer support where we could share or check any concerns or updates - than spacing us out wondering if it’s a spam or a genuine one.
Also the lady who gave a call to verify the details, the moment i was conveying the same to her-she was getting upset with me for conveying it - unwilling to even listen what i had to say.
I hope you pls provide a better communicating platform to the customers than such rude and ignorant behaviour people to assist us with and also pls improve the hopeless chat.
If there are no one to assist on Saturdays and Sundays, you can provide that as an automated msg so we will understand the same.
This app provides no clarity once you fix the price.
You download the app, give ALL the permissions in your phone to test it - they fix a prize and say order placed.
They gave a call - i failed to attend; tried calling back - call is not getting connected.
Tried to check the status on customer support- tried both chat and also call - call was unattended saying no support agents; chat at times will ask for the order id - then after providing no response back. At times chat also gives no support agent available.
I wish you provide a better customer support where we could share or check any concerns or updates - than spacing us out wondering if it’s a spam or a genuine one.
Also the lady who gave a call to verify the details, the moment i was conveying the same to her-she was getting upset with me for conveying it - unwilling to even listen what i had to say.
I hope you pls provide a better communicating platform to the customers than such rude and ignorant behaviour people to assist us with and also pls improve the hopeless chat.
If there are no one to assist on Saturdays and Sundays, you can provide that as an automated msg so we will understand the same.
This app provides no clarity once you fix the price.
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Very good app! Better than cashify!!
All diagnosis done online and the pickup was also on time (in Bengaluru). The pickup executive was well trained and completed his due delicense swiftly. And instantly I got the sell amount which was showing in the app. Overall very happy with the experience and will definitely recommend over other platforms like cashify..
Keep up the good work!
Keep up the good work!
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Prompt and hassle free service
Great service and haggling. Whatever quoted on App they given exact amount (provided you have given correct information). Pickup agent also well behaved. Way way better than Cashify.
Good Buyback Price - Best in Market
Had a good experience in giving the phone away with InstaCash. They are quoting better price than Cashify, OLX etc and I would recommend to check their buy back value once before you trade in your old device. The diagnostic Engineer MR. Nirmal was very polite in his approach and was patient enough to run all the tests, explain the process and finalising the But Back Process. The Amount was received in the Bank Account within few Seconds !
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Awesome Service
I requested to sell my Phone and within 24 hours, I received a Call to scheduled a pickup. Pickup person was very nice, he verified everything and transferred the exact amount that was originally quoted. Very Happy and Satisfied with the InstaCash service.
Smooth Process
The process was very smooth. It was user-friendly and convenient. It only took hours from listing to payment. Recommended.
Beat app for selling used device
Nice app and review done is fast and quick.. price offered are also good and satisfactory. Technically all together it’s a good platform to sell old device. must recommend all to visit this site if any phone needs to be sell.
Better than Cashify, Olx,quickr
All the diagnoses were done online and send some pictures of phone’s body over email and thats it, once price fixed there is no further negotiations happening unlike Cashify and no fraudulent calls like Olx and quickr so experience was better then rest.
One thing they can improve that easy ways for customer to reach out as when i handedover my phone to pickup guy there was no person i can call up and get assurance that phone is handed over correctly and how long will take to get payment which really made me skeptic until payment received after two hours.
One thing they can improve that easy ways for customer to reach out as when i handedover my phone to pickup guy there was no person i can call up and get assurance that phone is handed over correctly and how long will take to get payment which really made me skeptic until payment received after two hours.
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Customer support not working properly
You guyz comes on large platform but your customer support is pathetic whenevr you try to call them they always keep busy busy busy they dont bother to call you back its take 5 days for picking my mobile but the best part is they give best value according to market .So thanks to instacash still improve your customer support
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Best app for selling mobile phones
This app is way better than Cashify.. just comparing the quotes between the two providers had a whopping difference of 5k.. The interface of the app has to be improved but the service to pickup and payment process is just flawless.. Would highly recommend this app for selling mobile phones..
It was quicker and easier
Sold my old phone within two days, it was easier and quicker. Never this ease before..
Cash on spot.. would love to sell more..
Cash on spot.. would love to sell more..
Pathetic. Waste of Time
Without even sending someone to verify the phone they rejected my purchase request. Just because I pre-informed them on call that the screen had a minor issue. All the other diagnostics that were run perfectly on the phone as the call center lady herself had verified. I guess they’re not interested in building up their business. I totally wasted time explaining to them and regret downloading the app. Please don’t bother installing it as the customer service is pathetic.
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Don’t use this app
I am highly disappointed. It’s mentioned as get up to 56,000 to 69,000. It’s a new product which I have not used even a week and also it clears all the diagnostics still the final price showing is 57,000 which is the lowest price in that range.I also brought this product with the buy back guarantee from Flipkart which ensures that the product will be taken for 48,000 till a day before 8 months. The price range shown in the app just a fake.
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Response from developer
Hi, Your issue has escalated to the concerned department and it will be resolved on priority. Team InstaCash!
Great service
Got to know this from a friend and this used it for the first time. And cab say that it was a great experience. The executive was great and had a technical sense and good interpersonal feedback for the product and service required. Sold my phone in just 15 mins.
Disgraceful
PLEASE DO NOT USE THIS SERVICE.
Absolutely miffed with the level of unprofessionalism at the hands of jokers running this organisation. It’s a circus in literal terms. Having successfully placed my order days ago , I am flooded with calls and messages from different numbers. One lady asks me to verify my billing details ( which I sent an email and did ) , a gentleman calls me to say he can’t pick the order , another one calls me to ask when can the order be picked , fourth one calls as a recovery agent asking if I want to sell or not ! Here is a tip - unless you can sort your pick-up service and put some sense in your people ; don’t bother. Some lesser mortals like me are quite concerned of their time. Absolute waste of time.
Absolutely miffed with the level of unprofessionalism at the hands of jokers running this organisation. It’s a circus in literal terms. Having successfully placed my order days ago , I am flooded with calls and messages from different numbers. One lady asks me to verify my billing details ( which I sent an email and did ) , a gentleman calls me to say he can’t pick the order , another one calls me to ask when can the order be picked , fourth one calls as a recovery agent asking if I want to sell or not ! Here is a tip - unless you can sort your pick-up service and put some sense in your people ; don’t bother. Some lesser mortals like me are quite concerned of their time. Absolute waste of time.
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Response from developer
Hi, Apologies for the inconvenience caused to you. We have some verification process which needs to be done before pickup to avoid mismatch at the time of pickup. Your feedback is valuable for us and we will surely take care of this. Team InstaCash!