Instantly AI User Reviews

Customer Experience

Positive experience62.3% of reviews
Neutral7.5% of reviews
Negative experience30.2% of reviews

~ Based on 53 written reviews from the US App Store.

Is Instantly AI Safe?

Instantly AI has mixed safety signals based on user ratings. AppsHunter Safety Score for Instantly AI is 65/100.

This assessment is based on 32 user ratings, with an App Store average of 3.1/5.

Safety Analysis

46.9% of ratings point to a safe experience
6.3% of ratings suggest some concerns
46.9% of ratings point to a risky experience

~ Based on 32 App Store ratings for Instantly AI.

Is Instantly AI Legit?

Instantly AI appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Instantly AI is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great App

I recently used this app for class project to see if it was a good platform to be used. I gave it a four star writing based on my overall experience. The platform is a powerful tool for automating cold email outreach, with standout features like campaign, sequencing, inbox warm-up and the ability to manage multiple email accounts. I really liked how you can set up email sequences and use features like inbox warm-up to avoid getting flagged as spam. Over all the layout is pretty clean, but it can be a little confusing at first and take some time to figure out. The price overall seems pretty fair for what you get. It’s about $37 a month but it can get expensive if you are using it. a lot.. I think this is a pretty good tool especially for small businesses or anyone specifically focusing on email marketing.
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It’s ridiculous

It’s a joke. They take so much money and they can’t even make a normal list of emails in the unibox. When you scroll the same emails are showing up again and again. And there are many other bugs. It’s like a child made this app. it’s ridiculous.

Best AI app

I like how simple the Instantly mobile app is to use. The layout is clean and it’s easy to check univox activity quickly. It would be nice if the app added a few more options for campaign visibility but I’m overall happy with the experience.

Effortless Cold Email Management with Instantly Al

It's a excellent tool for organizing and replying to cold emails across multiple inboxes in a clean, fast interface. If you send cold emails often and need better organization with quick responses, this app is an excellent choice.

The best app!

The Instantly AI app is incredibly useful and a game-changer for staying productive with my business. With the Unibox feature, I can easily respond to leads and even close deals directly from my phone. It’s perfect for keeping up with my outreach and managing leads wherever I am.

My review

This tool makes scaling cold email outreach so much easier. The interface is clean, intuitive, and the performance is consistent

Fluid Unibox access

Getting mobile notifications and email alerts for positive campaign responses keeps me informed in real time.

Need to improved feature

Improved feature real time unibox and notification sound on new message add some more features etc

Terrible support team

Joke of a support team. They have no idea how their own product works , every question is taken over by a new support person that has no context. They mistakenly tell me to upgrade to higher plans that I did NOT need , and then refused to refund. I also had credits with them on another plan paid upfront , they removed all credits when I cancelled that subscription….. I’ve never seen any other company remove credits you’ve paid for. Overall just a terrible experience and will not use them again.
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Was expecting more

I went all in. 30 email boxes, multiple email campaigns, thousands of emails sent and not much to show for it. I don’t think it’s the software as much as it’s just cold email isn’t as successful as it was. The software itself was good. It was easy to use but didn’t get any real results. In the last campaign before canceling, I sent 20,000 emails and received a dozen responses all saying no interested or remove me from your list. If you have a product that responds to cold email than this could be a great product for you.
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Unusable

Literally unusable. Save your time and mental health and do not download this.

Unreliable notifications

How do you manage to build an app for tracking email replies and NOT have in depth notification settings?

No send button for replies

I like being able to see responses from my campaigns but what use is it if I can’t reply to anyone? Please update this. I’m on an iPhone 16 and the blue send button is not visible or it hides behind the keyboard so you can’t access it.

Refund

All sales are final even if the service was never even used. Just spent 400 and now I can’t get it back. Wish companies were more transparent and less money hungry

charged $90 after canceled subscription

canceled my subscription, charged $50, talked to support and didn’t get a refund but they “canceled my subscription” and then got charged $40

Need the ability to change campaign copy in app

Need the ability to change campaign copy in app

Logs you out every time you close the app

Super annoying that I have to log in each time I open the app. Insane

Needs an update

This is great for inbox management during the day, but I’m hoping for an update soon. A few of the bugs I’ve noticed - leads don’t stay labeled, there is no send button when responding manually, refreshing the inbox lags, workspaces lag when switching back and forth.

The app is semi usable but having no send button when responding manually really kills the app.
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Tiresome

Asks for login all the time.
No option to stay logged in.

Weak

Instantly is great. But this app is not good. I dont get any notifications, even though the settings are turned on and the functionality is weak.

I need all options in the app as in the desktop application