InstantTranslator User Reviews

Customer Experience

Positive experience41.5% of reviews
Neutral2.1% of reviews
Negative experience56.4% of reviews

~ Based on 330 written reviews from the US App Store.

What users say

Is InstantTranslator Safe?

InstantTranslator:AI Translate appears safe based on user ratings. AppsHunter Safety Score for InstantTranslator is 88/100.

This assessment is based on 3,728 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.5% of ratings point to a safe experience
3.5% of ratings suggest some concerns
12.0% of ratings point to a risky experience

~ Based on 3,728 App Store ratings for InstantTranslator.

Is InstantTranslator Legit?

InstantTranslator:AI Translate appears to be a legitimate app. AppsHunter Legitimacy Score for InstantTranslator is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Extremely inaccurate translations

You both said it’s better than Google. It’s not 10% of Google and I’m not a Google fan. It is unfit for purpose. Do not buy this.‼️

After using it for a couple of months now it’s absolutely useless. The translation is un meaningless.
Vietnamese to English Chinese to English Malay to English
Wasted $78
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Ne fonctionne pas bien

Les fonction ne marchent pas et nous n’arrivons pas à avoir une conversation à deux

Bug

Dommage ne tiens pas ses promesses

Response from developer

Désolés de vous décevoir. Dites-nous ce que vous attendiez et ce qui n'a pas suivi : écrivez-nous à translate.support@hkapplabs.com , nous lisons chaque message et cherchons une solution.

Just got instant translator

This is an amazing tool. I am traveling to Bangladesh and this will be fabulous

Response from developer

Thank you — that's great to hear. If you're heading to Bangladesh, it's worth downloading the Bengali offline pack before you fly, so translation keeps working without a connection. Enjoy the trip, and email us at translate.support@hkapplabs.com if anything comes up along the way.

Appareil auditif

Je voudrais savoir avant de prendre si les appareils auditifs que j’ai sont compatible car ils fonctionnent sur mon iPhone
Merci de votre réponse qui me satisfait il ne me reste plus qu’à essayer

Response from developer

Oui : l'application utilise la sortie audio standard de l'iPhone. Si vos appareils auditifs fonctionnent déjà avec votre iPhone, le son des traductions y sera envoyé de la même façon, sans réglage particulier. Vous pouvez le vérifier gratuitement avant tout achat. Si le son ne s'y dirige pas correctement, écrivez-nous à lihui.pan@hkapplabs.com

WiFi Required

I was disappointed to discover that WiFi had to be available in order for your software to work. Therefore, it was not nearly as useful as I thought it would be. Please cancel my weekly subscription. Thanks.

Response from developer

Thanks for the feedback — a clarification that may help: the app doesn't require WiFi. Online mode works over cellular data as well, and offline mode works with no connection at all once you've downloaded the language pack you need (the download itself requires internet, after that it doesn't). Regarding your subscription, please email us at translate.support@hkapplabs.com and we'll help you sort it out.

Appareil auditif

Je voudrais savoir avant de prendre si les appareils auditifs que j’ai sont compatible car ils fonctionnent sur mon iPhone

Response from developer

Oui : l'application utilise la sortie audio standard de l'iPhone. Si vos appareils auditifs fonctionnent déjà avec votre iPhone, le son des traductions y sera envoyé de la même façon, sans réglage particulier. Vous pouvez le vérifier gratuitement avant tout achat. Si le son ne s'y dirige pas correctement, écrivez-nous à lihui.pan@hkapplabs.com

Ease of use

A little more detailed explanation for us older folks that are not use to technology would be appreciated but my trip to Thailand in 10 days will a bit easier than 2 other translators I purchased, I do believe. My future mother in law should be very happy to have a conversation with me easily

Response from developer

Thank you — and you're right, the app should explain itself more clearly for anyone who isn't used to this kind of technology. We're working on simpler in-app guidance. In the meantime, email us at lihui.pan@hkapplabs.com with any question before your trip and we'll walk you through it step by step. We hope that first conversation with your future mother-in-law goes wonderfully.

Si tiene un bonito interfaz para escribir Chat y conversación frente a frente

No traduce las llamadas como prometen en el anuncio

No recomendado

Estafadores cobran doble para poder obtener según el derecho de usar la aplicación.

Scam

Don’t buy this. The first time I opened it, it was locked and asked for another $99.99 to unlock it for a life time. I called APPLE. I had better get my money back. Why people need to scam. APPLE AHOULD DE DELIST THEM.

sound

the app appears that you can listen and hear through your earpods?

Does not work

I purchased this app and it doesn’t work very well translating incorrectly for Vietnamese language.

I cannot understand what someone is saying and fails to comprehend the complete sentence of the spoken word in Vietnamese.
I tested it with my wife who is Vietnamese from Hanoi
It cannot pickup either the spoken language English or Vietnamese and translate.
It does not function as described in the advertisement.
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Шняга полная

Заплатил за пожизненное пользование 10000 руб, а результата, как в инстаграмной рекламе, нет. При живом разговоре приложение очень долго думает при переводе простейших фраз. Нет возможности поменять тембр и гендер голоса. За что я, спрашивается, заплатил? Встроенный эппловской переводчик даже быстрее переводит живую речь. Да плюс к тому там есть гибкие настройки тембра и гендера голоса. И абсолютно бесплатно. За такую халтуру, да еще с такой обдираловкой больше единицы ставить не буду!
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Response from developer

Извините за впечатление — замечания по делу. Задержка в живом разговоре не является нормой, разберёмся. Выбора мужского/женского голоса сейчас действительно нет, добавим в одном из ближайших обновлений. Напишите нам на lihui.pan@hkapplabs.com — поможем разобраться лично.

No customer service

I have tried repeatedly to download Spanish language so I can use the app when I am off-line. I have found no way to download the app, despite following all of the written information. I have repeatedly asked for assistance from Instant Translator and I have never received an answer. Basically the app is useless to me. I wish I could give it zero stars.
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Response from developer

Sorry for the confusion, and we sincerely apologize for not responding sooner. At the moment, Instant Translator does not support offline translation. We understand this may have been disappointing if you were expecting to download language packs for offline use. Offline mode is already in development, and we hope to make it available in a future update. Thank you for your feedback. If you have any questions, please contact us at lihui.pan@hkapplabs.com

Plainte

Déçu de l’application car je croyais être capable de Parler en direct avec les employés sans avoir à sortir mon cellulaire.

Charge

They charged me twice

KQ

Nie

Betrug!

ich habe gestern die App installiert und für ein Jahr bezahlt und hätte eine Woche ein Probeabo. da die App überhaupt nicht funktioniert, habe ich heute wieder gekündigt. Das Datum wurde zurückgesetzt, so dass ich nun ein Jahresabo an der Backe habe. Es wurde direkt das kündigungsdatum vom nächsten Jahr angezeigt. Die App ist absolut unbrauchbar, da die Übersetzung gar nicht funktioniert. 45 € für nichts ausgegeben😡😡😡😡Schrott! Ich möchte mein Geld zurück für nicht funktionierende Leistung!
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Response from developer

Es tut uns sehr leid, dass Sie diese Erfahrung gemacht haben. Das entspricht nicht der Erfahrung, die wir unseren Nutzern bieten möchten. Bitte kontaktieren Sie uns unter lihui.pan@hkapplabs.com mit Ihren Kaufdetails. Wir prüfen sowohl das Übersetzungsproblem als auch Ihren Abonnementfall und helfen Ihnen gerne weiter. Wenn die Übersetzung überhaupt nicht funktioniert hat, möchten wir den Grund dafür untersuchen und gemeinsam eine Lösung finden.

Bad

I purchased the app but the translation in real time with context does not keep track of the translation once you end the process of taping. While you speak, you see the translation in French (I use Russian to French), at the end, you press on “end”. But all the translation you have seen while speaking has disappeared. The interface is NOT user friendly.
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