InstaService User Reviews
Customer Experience
~ Based on 91 written reviews from the US App Store.
What users say
Summarized from real user reviews of InstaService. Based on 393 reviews and a 4.5/5 average, it highlights the 10 positives and 11 negatives reviewers mention most about this Business app.
Positive things
- πEasy and quick booking process
- π°Affordable pricing compared to market rates
- πUser-friendly app interface
- β°Fast service availability and same-day scheduling
- π―Wide variety of services offered
- βProfessional and skilled service providers
- πTransparent pricing with no hidden fees
- π±Flexible appointment time slots (30-minute intervals)
- β On-demand service acceptance within minutes
- πQuality work that exceeds expectations
Negative things
- βFrequent service cancellations
- β³Multiple appointment rescheduling issues
- π«Lack of provider availability
- πPoor communication from coordinators
- π€Unqualified or unprepared service providers
- πNo-show incidents by contractors
- β οΈUnmet expectations and broken promises
- π΄Damage to customer property without accountability
- π€Unprofessional behavior from some providers
- πΈUnexpected cancellation fees charged
- πFalse advertising and misleading offers
Is InstaService Safe?
InstaService: Home Services appears safe based on user ratings. AppsHunter Safety Score for InstaService is 89/100.
This assessment is based on 393 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 393 App Store ratings for InstaService.
Is InstaService Legit?
InstaService: Home Services appears to be a legitimate app. AppsHunter Legitimacy Score for InstaService is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
His customer service and great and service was even better
Great work! Very professional, punctual, and efficient. The job was completed perfectly, and Iβm very happy with the results. Highly recommended!
JD did an awesome job! He was punctual, and very nice! Enjoyed meeting him and getting the work done! Thank you!
This was the first time I used InstaService for bathroom cleaning. They provided some dollar credits which I used towards this. Monica was the cleaning lady she cleaned both the bathroom bathrooms pretty well. There was some hard to clean portions which were challenging, but she did the best she can. Iβm very happy with the service and I will definitely use InstaService service services in future. I highly recommend. Thank you.
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Iβve had a great experience with InstaService. The booking process is easy, the customers are great, and the recurring services make scheduling convenient. Overall, itβs a reliable platform and a good opportunity for cleaners to find consistent work.
5 stars
I was putting a dresser together and got frustrated and decided to pay someone. They came out in about an hour and he put the dresser together in about an hour and a half. He did a great job. 10/10 def would recommend!
good application and service is lot straight forward, you don't need to call individual providers they match it.
Overall booking experience was great, but I wished they had more same-day slots in the East coast.
I had my initial doubts, when I was referred this app, but after my first service I am totally convinced now.
I had a five star experience and I would use this app again for future needs.
I had my first service from InstaService on July 29th which included full house cleaning including my kitchen and toilet. Service was exceptionally good.
Tim from customer service was extremely helpful in rescheduling my service after I had an emergency.
Service is good. Communication was fast. A whatsapp chat instead of app based chat would have been better.
I had a wonderful experience today using InstaService to hang a couple of picutre on my wall.
Squeaky Clean cleaned my home meticulously. The entire house was perfect from bedroom, bathroom kitchen and dining room. Booking experience was easy.
Excellent service. The plumber arrived on time, quickly identified the cause of the clog, and cleared my kitchen sink drain in about 30 minutes. They were professional, efficient and explained what they were doing throughout the process. I would definitely recommend their service and would use them again if needed
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I just used this service for the first time for a 2 hour handyman job and it was a good success. I will definitely use it again. Very easy to book and get some odd jobs done around the house!
Hired a plumber and got the technician in time and got the bathtub clogged resolved. Like this app's ease of booking a service.
The service is excellent, even with Sunday appointments they find right people to help me. thanks to the service and the app.
