Very horrible app and service
Would never recommend this service. I booked a service and the so called professional Eric T. never showed up and when I contacted customer service they gave her every in the world as to why he did not show up. And when he finally did get in contact with me almost 2 hours later, he had the nerve to have a nasty attitude. Go the old fashion way and find a tea handy to handle your services.
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3 times cancelled last minutes
Terrible service. Have bookings confirmed. Reconfirmed ans cancelled at the very last minute. Prices are not real as they end up charging more and extras. Customer service dont really care!
Highly Recommended Super Happy 😀😀
Works when you need it fast
Booked a cleaner for tomorrow last minute and honestly it was smooth. Found someone within 30 minutes and she confirmed right away. That's exactly what I needed.
The app is pretty easy to use, no complicated steps. Just search, select and book. Done.
She came on time and did a decent job. Not perfect but good enough for the price. Some corners were cut but nothing terrible.
Booked a cleaner for tomorrow last minute and honestly it was smooth. Found someone within 30 minutes and she confirmed right away. That's exactly what I needed.
The app is pretty easy to use, no complicated steps. Just search, select and book. Done.
She came on time and did a decent job. Not perfect but good enough for the price. Some corners were cut but nothing terrible.
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Misleading, broken, and a complete waste of time
At first glance, the app looks useful because it lists several services like bathroom cleaning, handyman work, general plumbing, TV mounting, and device installation, all at different prices. But that pricing is misleading. The reality is that you apparently cannot book a service unless the total is at least $120. That is a huge detail, and it is not presented clearly upfront. Showing lower-cost service options that customers cannot actually book is frustrating and feels deceptive.
What makes it worse is the customer support, which is either terrible or nonexistent. I tried reaching out for help, but the app crashes every single time I attempt to send a message to support. The app fails at the exact moment you need help the most. So not only is the booking experience broken, but the support system is broken too.
This app creates the impression that you have choices, flexible pricing, and support if something goes wrong. In reality, you hit hidden limits, dead ends, and crashes. If your service is under $120, do not expect a smooth booking experience. And if you need help, do not expect support to save the situation. An app that blocks bookings, hides important restrictions, and crashes when contacting support is not ready to be trusted
What makes it worse is the customer support, which is either terrible or nonexistent. I tried reaching out for help, but the app crashes every single time I attempt to send a message to support. The app fails at the exact moment you need help the most. So not only is the booking experience broken, but the support system is broken too.
This app creates the impression that you have choices, flexible pricing, and support if something goes wrong. In reality, you hit hidden limits, dead ends, and crashes. If your service is under $120, do not expect a smooth booking experience. And if you need help, do not expect support to save the situation. An app that blocks bookings, hides important restrictions, and crashes when contacting support is not ready to be trusted
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Great service app
Very good app, eay to use and helps me get more work i am happy with the experiance
Jose was awesome and the App is great
I booked a 4 hr general handyman service and Jose was able to take care of all the tasks that I mentioned . I have many small issues at home and everything was done with one appointment. The app is super helpful . Thank you.
TV Mounting
Booked the service , stated that had to cancel because no one was available , the someone is now available, then the guy missed the time window that they choose. Canceled the service and gets a call from insta service that the was still with another customer and for me to rebook. No response for the person coming to the work even after I messaged them. Save your time and money and choose a different place to do business.
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Still need improvement
Technicians taking more time for small jobs to get extra money .
Cleaning option of living room
Hi there is no option to just clean living room and kitchen if I don’t want to clean the whole house.If you could add that it would be helpful
Platform
Great platform for finding best professionals . Thanking crew for great ideas
Single Gal
Love that I can have projects done in a timely manner that I can’t conquer on my own!
Everything went smoothly
I was skeptical but everything was very smooth, from the initial set up, to booking, to the handyman arriving and doing the job. Good experience.
tv mount
I hired Alex for tv mount and he did a good job, will use this app again, I was bit skeptics of using this app but given my today’s experience, I would suggest everyone to use this app for their daily helping tasks
InstaService Coordinators Incompetent
I used the service for 5 requests all 4 contractors were great (3 handyman and 1 plumber).
My issue was with the service is the coordinators who did not reach out when they saw two requests for handyman services to confirm that I wanted two people to be there at the same time to complete the job. One contractor was rescheduling up until the appointment time, and the coordinators never reached out to adjust the schedule or find a resolution. Not expecting the service provider, I did the job with the other handyman and tried to cancel the job. I was charged a cancelation fee because of the coordinators inability to communicate ahead of the appointment and manage expectations.
Tip: manage expectations of your customers or allow request to be linked.
My issue was with the service is the coordinators who did not reach out when they saw two requests for handyman services to confirm that I wanted two people to be there at the same time to complete the job. One contractor was rescheduling up until the appointment time, and the coordinators never reached out to adjust the schedule or find a resolution. Not expecting the service provider, I did the job with the other handyman and tried to cancel the job. I was charged a cancelation fee because of the coordinators inability to communicate ahead of the appointment and manage expectations.
Tip: manage expectations of your customers or allow request to be linked.
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Excellent Service-Highly recommended
I had great experience with it Instacare services they sent Alexy who was professional efficient and very helpful. Highly recommend!
Handyman service
Booking is too easy
Horrible Service
Do not try to book using this app. They are so unprofessional. I booked had my confirmation and someone was supposed to come out. They canceled the day of and then try to have me reschedule it once I rescheduled it paid again my service was canceled because “ I needed to book more service hours”. All I wanted built was a vanity.
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Great thought
Great thought, providing services in affordable prices
Spam service
You guys cancelling all my appointments and feel i am wasting my time installing this app all and scheduling. I have also bought the electric stuff thinking this is a genuine site but it turned out to be a fraud application. Spam beware.
Scammers
They contacted me telling me they have people needing my moving services and junk removal services to download the app the service is not on the app they just want your information?
