Intel® Support App

Intel® Support App

by Intel Corporation

632 ratings
50 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

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About

This app provided access to Intel warranty and support information, as well as product specifications. It has been removed from app stores and users are directed to specific Intel websites for these services.

Access Intel warranty information
Submit support tickets
View product specifications
Online support resources
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What users say

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What's New in Intel® Support App

23.05.26

June 30, 2023

The Intel® Support App has been removed from the app store as of June 30, 2023. To access Intel warranty & support: supporttickets.intel.com To access Intel product specifications: ark.intel.com

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User reviews

Does iOS 16.2 kill this?

Love the app, it’s been my go to for years to compare chips of all types from Intel. Tried to review 13th gen and it tells me the app requires an update, takes me to the AppStore, but even a delete and reinstall doesn’t get me back online.

Help Intel, get me the info back on all your chips!

Needs work

This app, as well as the website, needs a little work. Only giving a 1 star review for visibility. Support is fantastic when calling.

So I’ve just tried processing a warranty claim through the site, but find that when you go to the warranty check page NOT signed in, you get the info you need. When trying to start a claim or anything, you must sign in. After signing in, from the support page and clicking on warranty, you’re immediately re-directed back to the support page.

Also, the app does not let you sign in and remain signed in via the app. When you tap sign in, a second window appears and basically logs you in via the web instead of the app. When trying to go back to the app, you need to sign in again. I’m following the email updates of my case but it would be great if I could use the app instead.
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Terrible

missing all the features of ark

Can’t sign in

When I try to load the sign in page to request support, I only get a “403 Are you lost” error message. Not sure how to use this app when sign-in is required to continue.

this app crush down all the time

Pls fix this issue

Developer apps

User experience

🐞

Reported Bugs

3 issues

Crashes on iOS 13.3.1

Bug

Redirects to website instead of staying in-app

Bug

Disappearing or missing product listings after updates

Bug

Requested Features

4 requests

Ability to compare multiple products side-by-side

Feature

Barcode scanning for quick product lookup

Feature

Separate app for support features

Feature

Improved search and filtering options

Feature

FAQ

What happened to the Intel® Support App?

The Intel® Support App was removed from app stores on June 30, 2023. Intel now directs users to their official websites for support and product information.

How can I access Intel warranty and support?

To access Intel warranty and support services, please visit supporttickets.intel.com. This website provides the necessary tools and information to manage your support requests.

Where can I find Intel product specifications?

Intel product specifications can be accessed through the Intel ARK website at ark.intel.com. This comprehensive database allows you to look up detailed information about Intel products.

Is there a cost to access Intel support online?

Accessing Intel warranty and support through supporttickets.intel.com and product specifications via ark.intel.com is free of charge. These are official Intel resources provided to their customers.