Intel® Support App User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral4.0% of reviews
Negative experience46.0% of reviews

~ Based on 50 written reviews from the US App Store.

What users say

Is Intel® Support App Safe?

Intel® Support App appears safe based on user ratings. AppsHunter Safety Score for Intel® Support App is 88/100.

This assessment is based on 632 user ratings, with an App Store average of 4.4/5.

Safety Analysis

86.2% of ratings point to a safe experience
2.7% of ratings suggest some concerns
11.1% of ratings point to a risky experience

~ Based on 632 App Store ratings for Intel® Support App.

Is Intel® Support App Legit?

Intel® Support App is no longer available in the App Store. AppsHunter Legitimacy Score for Intel® Support App is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Does iOS 16.2 kill this?

Love the app, it’s been my go to for years to compare chips of all types from Intel. Tried to review 13th gen and it tells me the app requires an update, takes me to the AppStore, but even a delete and reinstall doesn’t get me back online.

Help Intel, get me the info back on all your chips!

Needs work

This app, as well as the website, needs a little work. Only giving a 1 star review for visibility. Support is fantastic when calling.

So I’ve just tried processing a warranty claim through the site, but find that when you go to the warranty check page NOT signed in, you get the info you need. When trying to start a claim or anything, you must sign in. After signing in, from the support page and clicking on warranty, you’re immediately re-directed back to the support page.

Also, the app does not let you sign in and remain signed in via the app. When you tap sign in, a second window appears and basically logs you in via the web instead of the app. When trying to go back to the app, you need to sign in again. I’m following the email updates of my case but it would be great if I could use the app instead.
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Terrible

missing all the features of ark

Can’t sign in

When I try to load the sign in page to request support, I only get a “403 Are you lost” error message. Not sure how to use this app when sign-in is required to continue.

this app crush down all the time

Pls fix this issue

Very useful and clean navigation

The look and feel of this makes for easy and swift use!

Disappointment

How did inter screw up a app that just shows product database.

Worthless

You can no longer lookup processors as it always returns with a networking error. It used to be an offline app in the past as well as it was basically just a front end to a small database full of CPU and other Intel product specifications. I’m disappointed in the way Intel has been going in recent years, and it’s little stuff like this that shows why they’re currently losing to AMD.
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一直闪退!ios13.3.1

一直闪退!ios13. 3. 1 crashed constantly

Not loading anything

Not showing any products and features, but asking to write review) well here you go)))

Update ruined it.

One of the latest updates to the app actually removed a majority of i7 & i9 processors, even the one I use, from the list of products available. I will no longer being using the app until they list all the processors again.

Response from developer

Thank you for your feedback. Our developers have fixed the link to the production specs.

Garbage

When this app was Intel ARK, it was a useful app. Responsive and useful. Now it has been completely butchered and doesn’t even work well anymore. Slow to start, and the information it returns isn’t the same level as the ARK app was. Way to ruin yet another product Intel

Updated release is faster

Updated release 3.2.3. 😀

It was good...

It was a great app to do my research when working with others, then after an update it now starts to crash and really doesn’t work.

It’s crashing

Something wrong!! It’s crashing every time I open it.

Intel messed up a good app

Since version 3.0.4 auto update on March 24, 2018, the app crashes constantly on current iOS and iPhone 6 Plus.
The app had value. Now it just dies over and over.
Okay, I finally just deleted this turkey app. It was a useless waste of storage on my iPhone and what was worse was the frustration that the app actually worked great just three weeks prior.
If they bring back the previous working app, I’ll update my review with an appropriately glowing review. 🤦‍♂️
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This on iPhone 7 plus with 11.3 doesn't work

This edition doesn't work. It's crash when start application.

Great App

As a reviewer, having access to this is great.

New App Version Crashing

For me, the new app version crashes when opening. iPhone 6s Plus with current iOS version.

Tried uninstalling it, closing all open apps, shut down and start up device, then re-download from App Store. Same result. Flash of blue screen, then disappears. App is running in background, but won't in foreground.

Thanks.
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Liked the plain ARK Version better

I wonder my each app developer thinks that it’s a good idea to pack constantly new features in an app. Sometimes less is more. The plan ARK version was much better. I used to use the app just to look up cpu features real quick. The support feature could have been in a separate app. Now the app feels overloaded and overwhelming. Too many clicks to get what one wants. Too bad....
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