Unnecessary paperwork for employer SIPP contributions
I moved my SIPP to interactive investor and pay into it from my limited company. ii requires a separate contribution form for every employer payment, rather than registering the company once. My previous provider only needed this for the first payment; after that, contributions went in without any further paperwork.
When my latest payment arrived, ii held it unapplied until a form was completed. The electronic version is supposedly available in the app, but the app doesn't let you fill it in, and the alternative offered was a PDF.
To be fair, customer service replied promptly, refunded the payment to my company without fuss, and confirmed there's no charge to transfer out. But for a company director making regular contributions, the per-payment form is a real hassle, and it's why I'm moving my SIPP elsewhere.
When my latest payment arrived, ii held it unapplied until a form was completed. The electronic version is supposedly available in the app, but the app doesn't let you fill it in, and the alternative offered was a PDF.
To be fair, customer service replied promptly, refunded the payment to my company without fuss, and confirmed there's no charge to transfer out. But for a company director making regular contributions, the per-payment form is a real hassle, and it's why I'm moving my SIPP elsewhere.
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Top notch
Superb platform - amazing customer service and fantastic value for money flat fees. A very happy customer for many years. Thank you so much
Very basic
It functions ok for basic buying and selling. But lacks of some badly needed features you find in other apps like Trading 212 and HL app.
1. You cannot show an individual investment’s buying/selling history
2. You cannot look at an individual investment’s or whole portfolio’s annual returns percentage. Only calculated from the point when you bought it
1. You cannot show an individual investment’s buying/selling history
2. You cannot look at an individual investment’s or whole portfolio’s annual returns percentage. Only calculated from the point when you bought it
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Good but could be better.
Need more data and reporting available and financial information on the companies. It is very basic. I think people would pay more for more insights on fundamentals.
Pain in the *$$ to log in to
I am considering migrating my ISA to another platform because it is the only App i have which forces me to go through 3-4 layers of verification despite having full biometrics, using the same app through the same number from the same device, through the same router, in my home.
When abroad, where i spend half my time, it proves practically impossible just to view my portfolio, let alone transact.
When abroad, where i spend half my time, it proves practically impossible just to view my portfolio, let alone transact.
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Useful but you still need a computer
If you want more detail- such as investment history in funds
Glitchy post iOS 27
See above. Try to click on a button and nothing happens
Unintuitive app
When compared to other apps in this space it’s in the Stone Age. Could do with a complete rewrite compared to two one two very dated. Needs to based around the user experience.
Tommy
Superb platform - amazing customer service and fantastic value for money flat fees. A very happy customer for many years. Thank you
Useless
In 2026 in a tech world this app and website features are a joke. On top of that the fees in ii are horrendous
David
The app works accurately and efficiently and gives me all the info I need.
Screen orientation rubbish
On my iPad it will only appear in Landscape!
ISA transfer in
Very poor service so far . Gave plenty of notice yet no progress?
New User
I am a new user and seem to be getting lots of problems with what should be simple functions - hopefully I will learn the app soon!
Please stop asking for reviews
As above
Keeps logging me out
Keeps logging me out !
Could be better!
We could do with some notifications when dividends land, interest applied etc.
Excellent SIPP platform
Incredibly simple to use and very cheap fees. Saved us a bomb compared to using a useless IFA. Recommend
Amazing App
Excellent app for managing my ISA and SIPP
Another ficking review request
Sto asking me to rate ruins the experience